Home Health Sales
Resume:
Mir M. Mirjat
Clearwater, FL 33759 **********@*****.***
PROFILE
Passionate about post-acute healthcare, home health, hospice and out patient rehabilitations professional ten year’s experience as Executive Administrator/Vice President Sales and Marketing. Health Care Professional expertise with Management, marketing, communications, analytics and interpersonal interactions. Motivated self-starter known for achieving high level of goals and targets. Developed Marketing plan and strategies to achieve goals. To keep the laws and regulations compliance with state, joint commission surveys. Planning, Coordinating and directing operation on day to day basis.
PROFESSIONAL EXPERIENCE
Maximum Home Health Care, Inc.
Executive Administrator/ Vice President Sales & Marketing
2010- Present- Florida
Professional Healthcare Experience
As a Home Health and Behavioral health Medicare and Joint commission certified organization Administrator and Vice President oversees day to day operations in home health agency. Responsible for administration and community/client education ensuring the delivery of quality home health care services in accordance with State and Federal laws and regulations and company policies and procedures. Responsible for the operational, financial, and administrative performance of team. Works closely with the Director of Nursing Services and the Medical Director on quality assurance and performance improvement initiatives. Assure Joint Commission, state and federal regulatory compliance applicable to home health and reimbursement. Responsible for fiscal planning, budgeting, and system management. Direct, coordinate, and participate in business development activities to achieve agency goals.
Dynamic organizational leader, coach and business negotiator:
Highly experience directing new business development, management and strategic alliances. Leadership approach is one of focusing on personnel building and strategic alliances and focusing on coaching and mentoring while identifying key problems, then leveraging the team’s core competencies, and applying insightful analysis and quick action to effect lasting solutions.
Developed and led a home health to hospice transition task force creating standardized process from skilled home health to hospice and assisted with developing predictive analytics to improve the referral to admission timeline and enhance the patient and family experience while ensuring the elimination of revenue diminishing obstacles for home health.
Establishes relationships and serves as primary contact/liaison for the agency with all outside source of business Hospitals, nursing homes, and assisted living facilities, hospital physicians and independent physician family practice.
Forecasts and projects monthly revenue and adjusts strategy accordingly to ensure gaps in projection and budget are addressed and rectified.
As Vice President sales and marketing by leading business development in executing growth strategies in the pursuit of new business opportunities. To develop, implement and coordinate consumer marketing communication activities. Motivate and encourage sales and marketing team. Train, motivate and support sales and marketing team to achieve organization mission and vision. Responsible for leading marketing strategic plan for organization to achieve set goals.
Conducts individualized supervisory meetings with agency supervisors to review and monitor client service plans of care, caregiver training plans and the auditing of client and caregiver files.
Establishes goals and objectives, monitors employee performance, prepares written performance evaluations and develops corrective action plans.
Train and orient home health supervisors, employees on laws, regulations and company policies and procedures that govern their job assignments to ensure compliance.
Analyzes and coordinates training related to specific job assignments, serves as primary lead for employee retention and recruitment, participates in new employee orientations and assists in the facilitation of employee retention programs.
Foster a positive work environment which enhances the organizational
Culture, mission and values. To ensure a system to promote access to quality health care. To Developed the polices and procedures needs of the company
in accordance to the state and the federal laws and to meet the standards and compliant and crosswalk with joint commission. Directs and oversees all policies and procedures related to healthcare information management. Responsible for ensuring accuracy and efficiency in the medical records to meet the state and federal requirements. To keep with high level of HIPPA compliance throughout the department.
Promotes Program growth and development:
Prepares appropriate plans of action to ensure timely, accurate and documentable distribution of lay and marketing information to the professionals and general community.
Establish a professional relationship with physician, hospital and nursing home administrators, civic leaders and health-related agency executives by making personal contact on a regular scheduled basis.
Schedules and presents educational, information and marketing program to area professional groups.
Educates and monitors staff members regarding agency plan of action for community development.
Administer agency personnel program:
Coordinates employee’s recruitment, hiring, appraisals, discipline and discharges with and through corporate human resource department to assure legality and consistency with personnel policies and procedures.
Maintain agency level employee’s files as per corporate policy and provides the corporate office with accurate and appropriate personnel information in timely fashion.
Assure appropriate and cost effective staffing levels.
Assure that fair, accurate and timely employees performance appraisals are completed and submits appropriate documents to the corporate human resource department.
Assures the appropriate administration of employee disciplinary action as dictated by policy and procedure, with appropriate technical guidance from the corporate human resource department.
Maximum Hospice & Palliative Care, Inc. Chicago, IL
Executive Administrator 2006-2010
As hospice administrator responsible and managed hospice Corporation to meet the all compliance with Joint Commission Accreditation and Medicare certification with legal and regulator requirements. Responsible for the provision of hospice service, directly and delegate, coordinate of hospice personnel evaluation. To evaluate the goals and objectives for hospice service and to evaluate the hospice program to improve the quality of care.
Operational planning and development of hospice program budgeting. To ensure the organizational compliance with legal, regulator and accreditation to meet the requirements. Managed daily operational activities including all human resource operations, accounting systems, and day to day actives. Evaluate the hospice services and personnel outcome and activities on going basis and on annually. Ensure hospice personnel stay current with clinical information and practice. Responsible to update all the appropriate service policies and procedures are developed and implement on timely manner. Monitor service utilization to ensure delivery of comprehensive care. Directing staff in performance of their duties including admission, discharge, transfer, revocation and provision of service to patients.
Developed organization mission and vision statements
Established and update new Medicare and State policies and procedures
Developed business plan to grow the number of patient census
Implemented an effective accounting system to track office expenditures,
Helped the staff in development and promoted the growth of the Corporation.
Update and Developed organization’s website on going basis.
Developed training and in-service programs for all staff.
Personnel administration: Manage exempt and non-exempt employees; Review employee performance, approve the addition or deletion of positions; Hold monthly staff meetings outlining goals and priorities, and provide educational.
Quality Improvement: Develop, evaluate and promote implementation of a continuous quality improvement program; Identify quality care issues and administer the infection control program & medical staff review of the QI program.
Conduct and lead following meetings 1-Professional Advisory Board Meetings, 2-Organizational Planning Meetings 3-Performance Improvement Meetings 4-Infection Control Committee 5-QAPI program
Maximum Home Health & Hospice Marketing & Business Development Director 2006-2010
Foster positive public relations develop and implement a sales/marketing plan; Lead the Corporation sales team.
Mentored potential new hires through one or two day field visits
Proactively developed marketing budget system, financial aid assistance program, and payment plan options
Developing marketing materials and strategies
Negotiated new contracts with insurances, nursing homes and hospitals.
EDUCATION
MBA
Institute of Business & Technology
Graduation Date: 2005
BSc (Hons) in Science
MSc (Hons) in Science
Major Health Science
Graduation: 2001
Certificates & Continue Education
Computer Networking
Hospice Management
Home Health PPS
Hospice Medical Biller
Joint Commission Accreditation
CPR Certified
ABILITIES
Positive & Great Personality
Excellent interpersonal skills
Strong analytical and problem solving skills
Promote positive culture in the organizations
Excellent negotiating skills
Strong leadership skill and develop team approach
Accomplishments:
Developed team and process in the place through out the company.
Developed business and achieved the highest set goals.
Increase revenue over the period of time.
Achieved great success on each survey with state and joint commission results.
Managed and lead successfully sales and marketing team.
Projects
Billing Software and Implementation
Quality Assurance and Compliance
Billing and Annual Revenue Cycle
Quality Performance Improvement Plan
COMPUTER PROFICIENCY
Great Computer over all skills.
Computer Network administrator certificate.
Reference Available upon your Request
Contact this candidate