Laundry Manager

IRFAN MOHAMMED KHAN

Address P.O.BOX *****-ZIP ***72

RIYADH (SAUDI ARABIA)

Mobile +966*********

Email ****.*****.*******@*****.***

****************@*****.***

PERSONAL DETAILS

Date of Birth : 05/10/1986

Age : 29

Sex : Male

Marital status : Married

Nationality : Indian

Languages Known : English, Hindi, and Urdu.

ACADEMI C BACKGROUND

• Pursuing Dry clean & Laundry Courses from Dry clean and Laundry Institute, International (USA).

• Basic offshore safety Induction & Emergency Training from Emirates Technical & safety Development Center (United Arab Emirates).

• B.Sc. Tourism & Hospitality Management from Madurai Kamraj University.

• Diploma in Hotel Management in Housekeeping, (Food Craft Institute, Udaipur (raj.)

An experienced expert with over 9 years experience in laundry operations. My time management skills are excellent; I am organized, efficient and take pride in excelling at my work. I have helped in developing washing laundry structure programs and managing techniques. Competencies include satisfactory customer service and comprehensive knowledge of various chemicals and equipments used in daily laundry operations.

• To manage laundry operations of a well-known organization and provide optimum quality of linen and efficient customer services by utilizing knowledge, skills and experiences.

CORE COMPETENCIES

These are the personal skills and qualities.

Capability to maintain and improve laundry’s standard at highest level.

Depth knowledge of hotels and resorts and commercial laundry.

Profound knowledge of laundry techniques and procedures,

Excellent knowledge of fabrics, fibers, dyes, chemicals, water and machines.

Installation of new machineries.

Ability to prolong linen’s life and maintain white linen’s whiteness.

Ability to minimize rewashes as well as energy consumptions.

Have ability to increase revenue.

Inventory management skill.

Interpersonal skill.

Communications skill.

ISO and OSHA procedures.

Ms Word, Ms excel, Ms Office, PowerPoint, micros, opera.

Leadership skills, hiring, planning, problem solving, team building, staff training. SUMMARY

OBJECTIVE

Budgets, coast control, SOPs, health & safety procedure Etc. PROFESSIONAL EXPERIENCE

1st sep.2015 to till this date working as a laundry operation manager with bright white commercial laundry in riyadh (saudi arabia)

21st sep.2013 to 6th august 2015 worked as a laundry supervisor with abu dhabi national hotel at zirku island abu dhabi (united Arab Emirates).

6th may, 2012 to 21 Dec. 2012 worked as a cluster laundry supervisor (INCHARGE) with Habtoor group of hotel metropolitan palace Dubai (United Arab Emirates).

25th May, 2010 to 24thApril 2012 worked as a Laundry supervisor with Scan Craft Grafiks Pvt. Ltd. Posting in Madhubhan Resort & Spa, Anand Gujarat.

1st Feb., 2009 to 20th May, 2010 worked as a Laundry Supervisor with Season Group of Hotel, Inder Residency, Udaipur (Raj.).

1st Feb., 2008 to 31st Jan., 2009 worked as a Laundry Asst. with Bharat Group of Hotel, Lalit Laxmi Vilas Palace, Udaipur (Raj.).

1st Oct., 2006 to 31st Dec., 2007 Industrial Training & apprentice in House Keeping, Oberio Udaivilas, Udaipur (Raj.).

JOB PROFILE

BRIGHT WHITE COMMERCIAL LAUNDRY (SAUDI ARABIA)

Build and maintain positive working relationship with over 18 customers in order to exceed their needs.

Manage day-to-day operations, ensuring the quality, standard and meeting the expectation of the customers on a daily basis.

Supervise supervisors to ensure highest possible hygienic and optimum quality of linen is maintained at all times.

Monitor chemistry of the wash process in order to maintain whiteness/brightness of the linen and ensure linen is returned to all customers free of stains.

Inspect chemical, mechanical and micro-organism and manufacturing fault damage factors as well as tensile strength loss of the linen owned by customers.

Set up effective working schedule to optimize productions, utilization of equipment as well as utilization of water and energy.

Develop and implement new techniques, policies, procedure and systems to improve operations.

Prepare and manage budget and order cleaning supplies and uniforms within budget.

Prepare capital budget and install, locate and inspect new machineries.

Manage and control operation’s cost effectively.

Prepare a monthly laundry production summary report.

Set up Standard operating procedures and ensuring procedures are being followed.

Conduct such functions as interviewing, hiring, performance evaluation and dismissal if necessary.

Identifying the developmental needs of others and coaching, mentoring and helping others to improve their knowledge or skills.

Develop, maintain and use effective back-up plan for malfunctions.

Ensure laundry team members adhere to all health and safety regulations.

Performing all other duties as describe under operation manager title. ABU DHABI NATIONAL HOTEL (UAE)

LAUNDRY SUPERVISOR WITH THE ABU DHABI NATIONAL HOTEL AT ZIRKU ISLAND (21ST SEP. 2013 TO 6TH AUGUST 2015).

Organize, direct and control the laundry department and maintains relevant records.

Establish standard and procedures to ascertain quality performed.

Regularly review and analyses procedures to look for ways for improvement.

Establishing washing formulas, making corrections and improvements whenever possible.

Train, direct and supervise laundry staff and take corrective action when performance is not satisfactory.

Attend communication meetings and follows up on matters discussed.

Ensure that laundry personnel are knowledgeable about the laundry services and facilities.

Interpreted company policy to associates and enforces safety regulations.

Performed all other duties as describe under Assistant laundry manager title. JOB PROFILE

JOB PROFILE

METROPOLITAN PALACE HOTEL DUBAI (UAE)

CLUSTER LAUNDRY SUPERVISOR ( LAUNDRY INCHARGE) WITH THE METROPOLITAN PALACE HOTEL DUBAI (METROPOLITAN PALACE HOTEL SITUATED IN DUBAI HAVING 212 ROOMS WITH F&B OUTLETS AND LAUNDRY PROCESS OTHER ONE HOTEL LINEN IN THE SAME GROUP METROPOLITAN DEIRA HOTEL HAVING 135 ROOMS WITH OUTLET.(6TH MAY 2012 TO 21st Dec. 2012)

As an in charge of the laundry handling day to day operation of the laundry.

Ensure all times the laundry is kept clean and orderly fashion; checks quality of the processed laundry work to ensure optimum quality of work.

Frequently check the quality of the linen being used in the hotel and inform the asst. executive house keeper of its condition and alert them in the instance that the linen misused.

Ensure proper use of chemical correct amounts for best result and cost effectiveness.

Prepare and submit a weekly/monthly laundry operations report to executive house keeper and accounts.

Responsible for the identification and execution of an effective and continuous on the job training programmed for all employees of the department.

Recruitment and selection of laundry personnel in coordination with human resources.

Performed all other duties as describe under supervisor title. JOB PROFILE

MADHUBAN RESORT & SPA GUJRAT (INDIA)

LAUNDRY SUPERVISOR (LAUNDRY INCHARGE) WITH THE MADHUBAN RESORT & SPA

(THE MADHUBAN RESORT & SPA SITUATED IN ANAND HAVING 81 ROOMS WITH 6 F&B OUTLETS AND A SPA). (25TH MAY, 2010 TO April 2012)

Keep Operational Expenses in control by closely & constantly monitoring the staff staggering their shift and ensuring the proper use of detergent and chemicals in the laundry.

Prepare & submit a weekly, monthly laundry operation report to the House keeping Manager of the hotel.

Responsible for the identification and execution of an effective and continuous on the job training program for all employees of the department.

Frequently check the quality of the linen being used in the hotel and inform the executive house keeper of its condition and alert them in the instance that the linen is being misused.

Ensure that a plan for the optimum conservation of energy is outlined, implemented and adhered to by all employees of the department.

Keep respective work area and machinery clean and well maintained at all time.

Conduct a periodic inventory of the items (chemical & equipment) stored.

Performed all other duties as describe under supervisor title. JOB PROFILE

SEASONS HOTEL UDAIPUR RAJASTHAN (INDIA)

LAUNDRY SUPERVISOR WITH THE INDER RESIDENCY UDAIPUR.(THE INDER RESIDENCY HOTEL SITUATED IN UDAIPUR RAJASTHAN, INDIA. HAVING 144 ROOMS AND 7 SUITES WITH 10 F&B OUTLETS) (1st Feb, 2009 to 20th May, 2010).

Supervise entire operations of the department delivering prompt service and high quality laundering to the guest and the hotel.

Guide & assist team member in the execution of their tasks as and when required.

Ensure the maintenance of an adequate quantity of supplies for the effective running of the laundry and dry cleaning machines.

Ensure that the employees of the department are groomed and the machines.

Work premises are clean in accordance with the defined standards.

Maintain a record of the time taken and productivity.

Performed all other duties as describe under supervisor title. DECLARATION

I hereby declare that all of the above information is true and correct to my knowledge.

Signature:

Date : Irfan Mohammed Khan

Contact this candidate