PROFILE
A experienced professional with a diverse background. Belinda has progressive experience with determining strategies and implementing initiatives to achieve strategic and operational objectives. Strong communication, project coordination, leadership and relationship management skills demonstrated in successfully attaining roles requiring the ability to adapt quickly, deliver on objectives and build partnerships in fast paced and dynamic environments.
PROFESSIONAL EXPERIENCE
2008 TO PRESENT – PROFESSIONAL CONTRACTS SEEKING PERMANENT EMPLOYMENT
AML PROJECT MANAGER - BMO VIA ADECCO ( JANUARY TO JUNE 2015).
Worked with senior executives including office of the CAMLO – AML regulatory delivering on key results
Created and submitted Change Management Requests for project milestones for approval by the Change Board
Trained and adapted to new Clarity System transition from SharePoint to Clarity
Tracked status updates for weekly Clarity project schedules, Share Point reports, Leadership meetings
Guided senior management on project discrepancies to ensure timely follow up on audit requirements
Reviewed work of project managers for accuracy and compliance
Lead for creation of weekly, bi-weekly and monthly meeting agendas and documents.
Pilot testing for Clarity, issue reporting to senior executive and project process roll out / closure
Created Closure Packages for Senior / Executive level review prior to Regulatory Audit
Managed Share Point site repository, project artifacts uploading and maintenance
Compiled zip files and packages for VP’s in New York prior to audit regulators review
Managed weekly presentation completion and reviewed branding, formatting and guidelines for executive
Managed site permissions for SharePoint repositories including access of auditors and clean up of access
Participated in BMO Walk for Kids raising funds towards community initiatives
GREENEST CITY
BOARD MEMBER – CHAIR OF GOVERNANCE, HR COMMITTEE MEMBER(2012-2014)
Accomplished attaining of accreditation for the organization as a leader in the non-profit sector in Canada
Chaired monthly meetings for Governance, issuing minutes, documents and maintaining Cloud documents
Advised on health and safety for workers facing health challenges and premises management
Researched and created policies for HR and Change Management projects aligned to leading best practices
Set up and maintained governance calendar including AGM, filings, inspections and insurance renewal
Advised on succession planning and approaches to teamwork to facilitate board development
Provided guidance to the Executive Director / Board on accountabilities and reducing Board turnover
Oversaw team member completion of moving committee files from existing to new cloud platforms
Participated at in-camera sessions, setting of executive compensation and recruitment of Board members
Experience with Raisers Edge brought forward from volunteer work in previous roles
TD VIA PROCOM - MBNA PROGRAM
Consultant
(March - May 2014)
Managed project / change management communications, Town Halls and provided project insight with reputation risk for the organization across the project and outside of TD. Coordinated resource management including recruitment, advising candidates on salaries and terminations process. Created strategic communications and excel tracking roll out of initiatives including Bring Your Own Device and department IT / stationery inventory.
CIBC VIA MANPOWER - RETAIL BANKING, STRATEGIC INITIATIVES
Project Coordinator
(November 2013 to February 2014)
Coordinated project logistics for multimillion dollar transformation of Enterprise PEGA Program
Managed approval process for internal client requests for Change Management to SharePoint sites, new hire on boarding and PEGA Academy courses working with project managers and senior managers
Supported the VP of Strategic Initiatives taking meeting minutes for Change Management, Adjudication and OSFI / high profile regulatory reporting
Advised Senior Management of changes to HR policies for monitoring staff absences
Responsible for Health and Safety, Vendor Contracts and Accounts Payable for 2 remote floors
Credit Suisse, Investment Banking, CAPITAL Markets - Senior administrative Assistant (Executive & Team)
(January to July 2013)
Provided the Office of the CEO, Investment Banking & Shared Services with timely research reports, meeting coordination and travel logistical support for various stakeholders
Controlled and analyzed expenses for policy compliance for IB executive and Associates / Analysts working with New York Office on approvals and administration
Organized client closing dinner gaining approval for budget, working with various stakeholders
Generated documents, presentations and pitch books for high profile clients
Provided consulting support for suggested changes to vendors and operations to enhance productivity
Advised VP's on utilizing administrative support to enhance efficiency with logistical support
Booked meetings, arranged conference calls and video conference calls for executives as required
Organized international, national and local video conference calls working with cross functional teams
Liaised with travel agents, researched information and arranged visa and international / local travel
RBC, HR Services via kelly services - Sr. Project Coordinator
(August 2012 to October 2012)
Planned and led weekly Global HR Project Leadership Team Meetings, Program Operating Group Meetings and bi-weekly Executive Steering Committee Meetings for Change Management initiatives
Managed calendars, updated excel spreadsheets, schedules and coordinated local and international meetings
Coordinated and analyzed global financial HR variances and released success stories
Reviewed and provided Project Managers with data quality analysis and KPI's on their work
Created and updated presentations for use at the high profile executive meetings
Controlled site access for four internal websites and dashboards liaising with Success Factors consultants
Branksome HALL - Project Coordinator
(March 2012 to May 2012)
Reported to Director of HR supported Head of Middle School and Director of Student Programs
Managed health and safety, arrangement of Board of Director meetings and relevant administration
Central point of contact for creation of marketing packages and enrolment of international students
Ambassador for events promoting Branksome Hall's work in South Africa
Updated school communications, websites and social media
RETAIL COUNCIL OF Canada – Government Relations Coordinator
(February 2011 to March 2011)
Reported to SVP – Public Affairs. Advised on organizational development activities for external clients: managed roll out of surveys, researched legislation including AML changes and facilitated knowledge sharing between retailers. Rolled out electronic training for AODA compliance to members.
8th Annual IEP Conference – Facilitator- Business Services Sector
(January 2011)
Led planning and facilitation for 300 attendees and 6 accomplished speakers achieving conference aims to inform immigrants on challenges and opportunities of working in their professions in Canada. Planned the room layout, materials for distribution at the event and managed time for speaker presentations
AON Hewitt, Investment Consulting - HR/ Executive Assistant
(June 2010 to September 2010)
Reported to the Practice Leader.
Trained Analysts in India on Canadian invoicing and tax practices
Lead and attained meeting deadlines during merger period to ensure client satisfaction, messaging and sales targets for invoicing were met.
RBC, Corporate Trade Finance, Capital Markets - Project COORDINATOR / Lead
(June 2009 to October 2009)
Reported to Project Sponsor and Senior Managers for Hedge Accounting IT transformation
Monitored HR compliance for the team including vacation, sick leave and health and safety
Participated at Working Steering Committee meetings, schedules and reported on project progress
Performed gap analysis, change management, and enhanced compliance on AML training, project delivery
and payroll reports
Partnered with audit to conduct investigations into employee fraud
CONTRACT EXECUTIVE ASSISTANT ROLES - CONSULTING, Education, HEALTH CARE & RETAIL
(September 2007 – June 2009) Provided short term CEO administrative and customer service support.
T.D. Securities, Capital Markets (2003 – 2007 - Permanent Roles)
BUSINESS ANALYST, EXECUTIVE ASSISTANT, HR OFFICER (2003 - 2007)
Reported to Managing Director with indirect reporting line to the COO
Coordinated meetings, conference calls and video conference calls with international participants
Worked with Board of Directors / sub-committees to schedule meetings and noted high level minutes
Advised on setting HR precedents for sensitive employee matters for over 185 employees
Tracked team monthly financial reports on trade confirmations, AML and settlements for C-Suite analysis
Coordinated recruitment drives working with Senior HR Management and teams arranging all logistical support including resumes, transportation and hotels for executives
Initiated buy-in at 3 Canadian Banks for Women in Capital Markets, University Liaison initiatives
Coordinated RFPs, off site meetings, facilitator meetings and participated at leadership meetings, events
VARIOUS CONTRACT Roles (UK) while on Cultural VISA: BOVIS LEND LEASE; Datalect Group, Ltd.; Schroders & Nomura Investment Banks, Mason Solicitors & Baker /McKenzie, London, United Kingdom - CONTRACT HR OFFICER /EXECUTIVE ASSISTANT/ OFFICE MANAGER ROLES (1999 – 2002)
Performed in HR Manager Role as required and achieved compliance for training, filing global lawyers practice certificates and overseeing office management duties. Worked with various stakeholders to track projects for HR, events, managing vendors and reporting on monthly budgets.
Johannesburg Child Welfare Society, South Africa
CONTRACT HR MANAGER (1999)
Managed the HR department and represented the organisation at a legal cases, mediation, arbitration
Sable Chemicial industries, Zimbabwe - EXECUTIVE ASSISTANT (1990 - 1994)
Promoted twice within the company, from working as an Assistant in the Purchasing department to being selected to support the CEO providing support for Board meetings, vendors and arranging events.
EDUCATION
Certified HR Leader - 2015, HRPA
Master of Arts – Regis College, University of Toronto 2005– 2011
Certified HR professional - 2006, HRPA
Advanced Program in HR, 2003, Rotman Executive Programs
Bachelor of Commerce Honours – 1998; Bachelor of Commerce – University of Witwatersrand1994-1998
IT Knowledge:
Project Management courses – HRPA, MS Office 2010, Lync, Clarity, SharePoint, SEO, HTML
Volunteer Work
HRPA 2003 onwards:
Membership / Client liaison for York Chapter and Toronto Chapter. Reaching out to mentoring pairs, ensuring that concerns and problems were addressed in a timely manner taking matters to the Board liaison when needed to help resolve issues. Volunteer at Annual Trade Shows and Law Conferences as speaker support and scanning clients in for sessions. Ensured smooth running of sessions and worked with speakers to facilitate sessions.
Covenor - University of Witwatersrand Toronto Chapter
Providing representative point of contact for graduates of the university living in Toronto. Working with senior executives and peers to arrange meetings, functions and events in joint partnership with the University of Cape Town Representative and the Chamber of Business of Canada / South Africa, as well as executive sponsors.
One.Org
Member and petition signer on issues affecting alleviation of poverty and women's rights, mining rights and other sectors.
Spiritual Director
Volunteered with St Michael's hospital for a one year period providing support to families in the Medical Surgery and Cardio Intensive Care Lounge indirectly utilizing my skills to help them on their journey at a critical time. References attained though the Roman Catholic Church and Regis College, University of Toronto as part of my faith based and personal initiative for working to help the public.