Customer Service Information Technology

Name: Jan Shieldon Engnan Rivera

Address: Cembo, Makati City

Mobile #: 090********

Email Address: ****************@*****.***

CAREER OBJECTIVE

To obtain a challenging business related profession that allows me to utilize and share my expertise and skills in guest expert or customer service to improve customer satisfaction.

PERSONAL INFORMATION

Date of Birth : January 6,1988 Age : 28

Birthplace : Oroquieta City Height : 5’7’’

Citizenship : Filipino Weight : 70 kls.

Civil Status : Single

EDUCATIONAL BACKGROUND

College : La Salle University (Ozamis City)

Course : BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY (October 2013)

Secondary : Misamis Occidental National High School – Oroquieta City (March 2005)

WORK EXPERIENCES

-SPECIFIED CONTRACTORS & DEVELOPMENT INC.(SCDI)-QUEZON CITY

IT STAFF (May 7,2015 – Present)

Analyze inventory system.

Checking for error and bugs of Inventory System.

Troubleshoots error of the system or any technical problems.

Monitoring of inventory.

Encoding of items and suppliers.

-FARMAFORNITURE PHILIPPINES – MAKATI CITY

Programmer (September 16,2014 – March 2015)

Creating website.

Create Payroll System.

Create Inventory System.

-ARKILINE & CURVES – OROQUIETA CITY

Photoshop Design & Programmer (March 2013 – January2014)

Provide the highest level of customer services.

Responsible for recording sales report.

Responsible for making payrolls.

Machine operator of Tarpaulin

Create an Inventory System

CARMELAS DULCE – OZAMIZ CITY Create Point of Sale System (Sideline Job)

Create a software POS(Point of Sale) System for their store.

CITY ACCOUNTING – OROQUIETA CITY Clerk (March 2010 – June 2010 Sideline Job)

Clerical Works

Computerized Barangay System

COMPUTER SKILLS

Programming skills using VB.net, PHP, MYSQL,MS SQL Server,Java,Javascript,Jquery,HTML,CSS, Wordpress, Squarespace.

Troubleshoots computer hardware and software.

Knowledgeable in multimedia using Adobe Photoshop (Photo Editing) and Sony Vegas (Video Editing)

Proficient in Microsoft Office application

Have a full understanding regarding internet.

Proficient in computer software.

ADDITIONAL INFORMATION

Well versed in English and Filipino Language.

Flexible in any work station.

Good team player but can work individually.

Have a good leadership background.

TRAININGS AND SEMINARS ATTENDED

1.ICT Youth Covention Phils February 2-4, 2010

Arts Center, La Salle University

2.The Mechatronics and Robotics Society of the Philippines November 29, 2009

Art Center, La Salle University

3.PhilNITS Orientation and Mock Exam December 11, 2008

Arts Center, La Salle University

CHARACTER REFERENCES

Name: Ms. Leslyn Bonachita Name: Engr. Robert Lamparas

Position: College DEAN Position: Arkline & Curves (Owner)

Address: La Salle University - Ozamiz City Address: Oroquieta City

Contact#: 092******** Contact#: 091********

Name: Mr. Erbeth Gerald T. Delvo

Position: Assistant Dean, Department of Student Affairs

Address: La Salle University-Ozamiz City

Contact#: (124-***-**** / 091********

Contact this candidate