Customer Service Associate

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Objective

I am deliberate about the direction and path of my future and I also value being an ethical individual in and out of the work place. I exhibit strength and boldness through my deliberate diligence toward my educational goals and efforts. I have a continual drive for spiritual excellence and seek challenges that employ growth.

Experience

Best Buy – Customer Service Associate (Memphis, TN) October 2013 - Present

I continually offer optimum customer care to attract potential customers by answering product and service questions; suggesting information about other products and services. Responsible for opening customer accounts by recording account information; maintaining customer records by updating account information; maintaining financial accounts by processing customer adjustments; preparing product or service reports by collecting and analyzing customer information.

Enterprise Car Rental – Customer Service Associate (Memphis, TN) February 2013 – April 2013

I provided fast and pleasant service by energetically seeking out customers to respond to their inquiry and assist them with their daily car rental needs. Strong emphasis on department and product knowledge, giving information on promotional ads and customer assistance.

City of Brentwood Public Works – Maintenance Worker (St. Louis, MO) May 2010 – August 2012

Worked closely under the direction and supervision of the Public Works Director. Perform various maintenance tasks throughout the city; working in teams and on individual assignments.

Education

University of Memphis (Senior)

University of Memphis – Fogelman College of Business and Economics

Pursuing Bachelors of Science in Business Administration emphasis in Business Economics

Skills & Certifications

Proficient in MS Word, Excel, & PowerPoint

Certified in Microsoft Excel (Website: Certiport.com/Testing Center: University of Memphis)

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