Customer Service Training
Resume:
Veronica Parrish-Ingram
Hamilton, N.J. 08619
Cell 201-***-**** Home 609-***-****
***************@*****.***
Objective: To obtain a challenging management position that will utilize my skills in Juvenile Behaviors Services, Behavioral Health Education & Social Services within the community.
Education:
June 2013 Mercer County Community College, West Winsor, NJ Associate in Criminal Justice and Sociology/ Intro to Spanish (Study Abroad).
Sept. 2006 Camden County Community College Blackwood, NJ
State of NJ Dept. of Law and Public Safety, Division of Criminal Justice Police Training Commission. Graduated/Certificate Juvenile Officer sworn.
June 1986 Stockton State College Pomona, NJ Studied Social Work
August 1991 Received African American Studies Certification, Student Certification in Marine Biology completed Sept. 1987
June 1984 Katherine Gibbs School, Piscataway, NJ
July 1998 Data Entry/Computer programming; Graduated Program
Certification’s: NJ State Certified Social Worker(CSW), Health Education State Certified in HIV/AIDS, STI Diseases, Universal precautions, CPR/First Aide training & Medication Training, Groups Teen & Parent.
Special Skills: Data Input, Microsoft programs, Customer Service, Management training, Conflict Resolution/Mediation, Health Education, Workshop/Training skills; health education, Job skills, Parenting & Community liaison, Restraint training certified and Personal Business Certified Travel Agent, Youth groups and Activities.
Work Experience:
2010-2014 United Association of the Children Home of Burlington County
243 Pine Street Mount Holly, NJ 08060 Alisa Read 609-***-****
Residential Support Staff for a Residential Treatment Center; providing a professional environment, highly structured setting in a private home like setting in Mercer County Community area. Providing Juvenile Residents with significant trauma and behavioral issues, to return to their families with skill to become productive member of society.
2007-2011 Family Guidance/Children’s Day Treatment Program
1931 Nottingham Way Hamilton, NJ 08619 Amy 609-***-****
Assistant Group Therapist in a group setting with 10-12 children ages range 6-18. Special Needs Classroom Students with various disabilities. Wrap around program for troubled referred students to link families, School, Program and the community as a support system to deter youth behavioral issues.
2005-2007 Mercer County Youth Detention Center (Now Closed)
PO Box 8068 Trenton, NJ 08650 Youth Worker (JDO)
To provide safety and security on a 24 hour shift rotation, for Juvenile residents detained for supervision of an accused criminal offense. To secure the juvenile Residents in the building to return or be release form detaining issues.
References and Complete history will be provided upon request.
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