Customer Service Assistant

RACHEL

DOTSON

address

**** *. ********* **

Los Angeles, CA, United States

tel 423-***-****

e *************@*****.***

w vimeo.com/rachelndotson

w www.buzzfeed.com/racheldotson

f rachelndotson (Facebook) rachelndotson (Linkedln)

Education

SCAD - The University for Creative Careers Film and Television II 2011 - 2014

Lee University Communications II 2005 - 2006

Experience

BuzzFeed

Los Angeles, California II Branded Video Fellow II 07/2015 - 01/2016

•Helped execute and write pitch decks

•Involved in discussions for ad campaign strategy and development

•Participated in the brainstorm process for branded videos

•Participated in client meetings

•Performed other duties and projects as assigned.

•Met copy and video deadlines

•Managed multiple simultaneous projects through all facets of creative development including producing, writing, directing and editing videos.

•Adapted tone and style to engage specific audiences

•Edited own work to ensure quality standards are met for the company and the clients.

•Created and saw through to end, web content.

BuzzFeed

Los Angeles, CA II Intern II 04/2015 - 07/2015

•Aided in the creation of digital content

•Assisted in pulling edits for producers

•Brainstormed and researched new topics and trends

•Contributed to online social media

•Helped assist video producers with camera, lighting, and sound equipment.

•Participated in video shoot prep and assistance

•Supported daily operations with production

•Created video content

The Other LLC

Los Angeles, CA II Office Production Assistant II 01/2015 - 03/2015

•Assisted with scheduling and paperwork of crew

•Ensured that all paperwork is completed for every deal

•Helped review payroll & accounting entries on a biweekly basis

•Assisted with processing payroll for crew

•Imported time cards and entered all crew paperwork

•Assisted the Production Coordinator, Producer and Director with his/her duties or duties as assigned to successfully complete the project

•Assisted with the delivery and pick up of materials to assist in the production

•Handled and organized detailed projects with a high level of accuracy

Ariski:A Documentary

Lacoste, France II Producer I Director I Editor II 06/2013 - 01/2016

Two For Tea

Savannah, GA II Production Designer II 04/2014

The Pinewood Man

Savannah, GA II Production Designer I Costume I Hair and Makeup II

03/2014

The Trap

Savannah, GA II Production Designer I Costume II 01/2014

Red, White & Screwed

Savannah, GA II Production Designer II 02/2014

To Capture With Love

Savannah, GA II Production Designer II 05/2014

Nutria: The Other White Meat

Savannah, GA II Editor II 01/2014 - 05/2014

The Fish

Savannah, GA II Production Designer II 03/2013

Allergies

Savannah, GA II Production Designer II 03/2013

Savannah Film Festival Bumper

Savannah, GA II Production Designer II 09/2012

UEC Theater

Cleveland, TN II Assistant Manager II 02/2008 - 12/2010

•Provided customer service

•Created and maintained effective relationships with employees and customers

•Managed daily cash outs

•Provided training and education to employees

•Trained and motivated staff

•Supervised the maintenance of daily records and cash accounts

•Established strong, positive, and productive working relationships with all employees

•Prepared daily, weekly, and monthly reports on a timely basis

•Monitored and enforced compliance related policies, procedures, guidelines, and best practices

•Maintained and developed relationships with existing customers

•Maintained project booth including films and projectors

•Built and threaded 35 mm films

Skills

•Adobe Premiere

•Adobe Illustrator

•Adobe lnDesign

•Adobe Photoshop

•Adobe After Effects

•Adobe Suite

•Lightroom

•Avid Media Composer

•Final Cut

•Pro-Tools

•Microsoft Office 0/'Jord, Excel, etc)

•Google Drive

•Scheduling

•Interpersonal

•DIY-ing

•Research and planning

•Communication

•Leadership

•Management

•Creative Problem Solving

Contact this candidate