Emmalyn Howard
Aliso Viejo, California
*******.******@*****.***
Summary
College student with strong customer service, administrative and retail experience. Excellent communication, planning, organizational and technical skills. Strong desire to be helpful, improve processes and ensure customers have an extraordinary experience.
Professional & Technical Skills
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, multi-line phone systems, copy/scan/fax machines, audio visual and photography equipment
• Advanced oral and written communication skills, including telephonic and in-person customer service, marketing, sales, management of people and training of new hires
• Accurate and efficient filing and typing skills, beginner-level Spanish Employment History
Rotolo's Pizzeria, Belle Chasse, Louisiana
Waitress/Bartender January 2015 - August 2015
Provide excellent customer service; handle cash and register accurately; process orders efficiently; sell food products Bath and Body Works, Fort Worth, Texas
Sales Associate November 2014 - January 2015
Sales and product recommendations; restock supplies; handle food preparation, phone calls and cash register Curly's Frozen Custard, Fort Worth, Texas
Customer Service Associate August 2014 - November 2014 Provide excellent customer service; manage stock/supplies; handle food preparation, phone calls and cash register Stir Crazy Baked Goods, Fort Worth, Texas
Baking Assistant/ Cashier October 2013 - March 2014 Bake desserts; prepare and sterilize equipment; provide excellent customer service and accurate handling of orders Coldwell Banker, Fort Worth, Texas
Personal Assistant June 2013 - January 2015
Assist in appointment setting and preparation of documents; fax, scan and file paperwork; prepare and distribute marketing materials; handle multi-line phone system; edit photos and property listing details Education
Belle Chasse High School, Belle Chasse, Louisiana Soccer Team Manager, State Awards for Photography and Fashion Design Graduated with Honors, May 2015
Southeastern Louisiana University, Hammond, Louisiana Business Management Coursework, August 2015
Transferring to Saddleback College, Mission Viejo, CA Hobbies & Interests
Event planning, sewing, designing, reading, writing, photography, soccer References
Available upon request