Beth Styer

*** **** ****, ****, ** *****

484-***-****

actjrh@r.postjobfree.com

PROFILE

Seeking a challenging, full-time position utilizing skills in project management, sales, and customer service. As a go-getter, I started as an office manager at Fastenal and during my time there was promoted to assistant manager and, finally, manager of my own store. This all was due to a great work ethic, willingness to learn new skills and providing great customer service.

During my 9 1/2 plus years with Exeter Supply, I’ve gained a vast knowledge of all water, sewer and drainage applications as well as many specialty products. Growing vendor relationships as well as customer relationships have allowed me to maintain great business relationships.

EXPERIENCE

Exeter Supply Co. Reading, PA

Inside Sales June 2006-present

Accurately quote customers product and accurately process orders.

Purchase material for my customer base consisting of engineers, contractors, industries, and municipalities (water, waste water and road crews).

Project managing for active customer jobs.

Cost negotiating with customers as well as vendors.

Accounts receivable collections.

Handle all chlorination and chemical feed pump sales and service. Handle estimating, work orders and purchasing parts for full time service tech.

I am point of contact for many specialty product lines.

Fastenal Reading PA

General Manager March 1999-March 2006

Maintained store inventory, outsourced special products and maintained customer bin stocks.

Managed staff levels at the store and trained interns.

Served as an active outside salesperson.

Responsible for accounting tasks such as accounts receivables, accounts payables, and keeping overhead as low as possible.

SKILLS

SALES/FINANCIAL: Purchased products at competitive levels for project management; staged materials to maximize profits and prevent downtime; Accurately maintained inside sales for a customer base by quoting product, staging deliveries to job sites, purchasing materials, and coordinating collections; coordinated outside sales; managed store inventory

TECHNICAL: Versed in water, sewage, drainage pipe applications; knowledge of construction, industrial OEM and MRO fasteners and supplies; knowledge in spec interpretation and submittal process

COMMUNICATION: Delivered reputable, strong customer service; collaboratively worked with consulting engineers, contractors, and municipal employees; responsible for growing clients and interacting with employees in person, via phone and email

MANAGEMENT: Project management; assisted clients in selecting appropriate products for their needs; trained and supervised 10 interns; managed staff of 3-5 employees; served as representative at trade shows; developed and maintained strong rapport with clients/key vendor relationships

COMPUTER: Experience with Outlook, Word, Excel, Answers Distribution Management, Quoteworks. Developed an original system for efficient client communications & logging notes for Accounts Receivables.

VOLUNTEERING

Pike Township Parks and Recreation Committee Oley, PA

Vice Chair Jan 2013-present

Plan, promote and direct township events

Contact and reserve vendors for Parks and Recreation functions

Berks Encore Reading, PA

Friendly Visitor Program Jan 2012-present

Visited homebound senior citizens to brighten their day and develop a friendship

Mutually benefited the senior as well as myself

Cub Scout Pack 569 Oley, PA

Fund Raiser Coordinator 2012-2014

Organized multiplied fund raising events for the Scouts

EDUCATION

Reading Area Community College Reading, PA

GED 1995

Fastenal School of Business Winona, MN

Numerous business courses throughout employment

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