High School Customer

Cadeesha Smith

**** **** **** *******, *********, AK 99507

**********@*****.***'

Ph: 907-***-**** Alternative:907-***-****

Professional Summary

Goal-driven with advanced management training and expertise in

Industry. Known for building and maintaining productive client

Relationships.

Customer-oriented professional with years experience negotiating and

drafting contracts for diverse business agreements. Skilled in client needs analysis

and consultative selling techniques.

Hardworking professional with a history of exceeding expectations and delivering

quantifiable results. Known for boosting company morale by fostering

Interdepartmental communication.

Skills

-Customer and Personal Service

-Speaking

-Active Learning

-Active Listening

-Computers and Electronics

-Critical Thinking

-Telecommunications

-Foreign Language

-Monitoring

-Complex Problem Solving

-Writing

-Negotiation

-Critical Thinking

-English Language

-Reading Comprehension

Experience

Account Manager/Collector

Affordable Loan Company Sep 2014-Present

Anchorage, AK

Keep records of customer interactions or transactions, recording details of

inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers'

problems.

Contact customers to respond to inquiries or to notify them of claim

investigation results or any planned adjustments.

Arrange for debt repayment or establish repayment schedules, based on

Customers financial situations.

Receive payments and post amounts paid to customer accounts.

Answer customer questions regarding problems with their accounts.

Receive and respond to customer complaints.

Process loan applications

Concession and On the Floor

Century 16 Aug 2014-Sep 2014

Maintain sanitation, health, and safety standards in work areas.

Clean food preparation areas, cooking surfaces, and utensils.

Clean, stock, and restock workstations and display cases.

Serve orders to customers at windows, counters, or tables.

Clean and organize eating, service, and kitchen areas.

Communicate with customers regarding orders, comments, and complaints.

Maintain food and equipment inventories, and keep inventory records.

Maintain food and equipment inventories, and keep inventory records.

Perform general cleaning of buildings or properties.

Perform or assist with cleaning duties as necessary.

Education

High School Diploma

East High School May 2014

Anchorage, AK

Languages

English, Samoan

Contact this candidate