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Customer Service Sales

Location:
La Puente, CA
Posted:
February 15, 2016

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Resume:

Annabelle Go-Eisler

Hacienda Heights, CA *****

626-***-****

*********.**.******@*****.***

Sales & Marketing Manager, Business Development Executive Executive Management – Strong Consistent Revenue Growth – Managing Personnel – Strategic Sales / Marketing Planning – Managing Client Relationships – Ecom Manager

*Multi-lingual in Mandarin, Taiwanese, CORE Filipino COMPETENCIES *Executive Leadership

*Relationship Marketing *Collaborations & Influence *Business Development

*Revenue Growth *Advertise Planning *Customer Service *Business Planning

*Product Development

PROFESSIONAL EXPERIENCE

Southerland Sleep October, 2014 to Present

Western Account Manager – Nashville. TN

SUMMARY: Hired to manage & develop retail base; train retail RSA’s

Hired to manage underdeveloped retail market previous handled by multi line reps

Worked directly with Top 100 & 200 account buyers including Jerome’s, Sleep City, Sit n Sleep, Ortho, OC Matt, Sleep Fit, Mancini’s

Initiated sales award programs to recognize and motivate RSA’s Abbyson Living November, 2013 - October, 2014

National Sales Manager – Retail Division, Moorpark, CA SUMMARY: Hired as the company’s 1st National Sales Manager for retail store development. Created policies & procedures for ordering, shipping, parts, and claims.

Built and trained current national sales team of independent reps.

Worked directly with Top 100 & 200 account buyers & personally handled Jerome’s, Wolf Furniture, El Dorado Furniture, Nebraska Furniture Mart, etc

Initiated sales award programs to recognize and motivate sales team.

Created & instituted marketing program.

Sunny Designs, Inc 2004-2013

Sales, Marketing, Merchandising, Logistics, Ecommerce Director, Rancho Cucamonga, CA

SUMMARY: Initially hired as customer service supervisor, held the above positions during my tenure. Developed policies & procedures for all. Developed product programs for ecom customers as well as outdoor product.

Hired and trained sales team. Trained customer service staff.

Worked directly with Top 100 & 200 account buyers & personally handled Jerome’s, Wolf Furniture, Nebraska Mart, Eldorado

Initiated the sales award program to recognize and motivate sales team.

Created & instituted marketing programs.

Annabelle Go-Eisler

Hacienda Heights, CA 91745

626-***-****

*********.**.******@*****.***

Developed the very first split container program in the industry to flow product from China to independent dealers who were unable to handle full containers.

Pioneered the e-commerce programs

Outlook Furniture, division of Homelegance July, 2002 – September, 2004 Operations Manager, Irwindale, CA

SUMMARY: Developed corporate policies & procedures for this start up business. Worked directly with sales manager in developing sales team & account base. Responsible for all phases of High Point show

United Airlines October, 1997 - April, 2002

Reservations & Service Supervisor – International Dept, Burbank, CA SUMMARY: Responsible for training & supervising a group of 15. Assist in daily calls & activities

Customer service & problem solving, training

Speak, read & write multiple languages such as Mandarin Chinese, Taiwanese & Filipino

Saybrex International November, 1995 – June, 1997

Office Manager, Beverly Hills, CA

SUMMARY: Managed daily office operations & logistics Taiho Motor Parts 1988 – February, 1994

Accounting Payables & Receivables, Manila, Philippines SUMMARY: Managed accounts payables and receivables as well as retail sales desk EDUCATION

Bachelor of Science in Business Administrations, major in Marketing & Management Philippine School of Business Administration, Manila, Philippines



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