Project Manager, PMP

Molly Hale, PMP

**** ******** ****

Fort Worth, Texas 76109

817-***-**** (cell)

*********@*********.***

Linkedin profile: https://www.linkedin.com/in/molly-hale-b2904711

Professional Summary

IT professional with a solid history of managing enterprise applications delivery for Fortune 500 companies with global employee base of up to 120,000. Unique blend of technical, managerial, and program management skills; broad knowledge of tools and technologies crossing multiple industries. An effective leader with strong collaboration and global teaming skills, exceptional communication, and a demonstrated ability to deliver complex solutions that exceed customer expectations; PMP certified. Career includes:

Project/Program Management (PMO)

IT Project Governance/Change Management

Content Management

Vendor Relationships

User Training & Documentation

Technical Communications

Applications Development methodologies (SDLC/Agile)

Global Teaming

Professional Experience

TEKSYSTEMS, Fort Worth, TX

Consultant, Parker Hannifin, Fort Worth, TX 10/2015 - 12/2015

Industry: Manufacturing

Short-term contract for staff augmentation during peak delivery phase. Project Manager supporting the PMO to improve engineering and manufacturing processes through technology solutions delivery. Conducted business analysis and provided general project oversight for implementation with coordination across multiple divisions, executive level presentations, and gated deliverables requiring senior management approval.

COMPASS TECHNOLOGY GROUP, Dallas, TX

Consultant, Think Finance, Fort Worth, TX 1/2015 - 10/15

Industry: Financial Lending

IT Project Manager working within the PMO to support Enterprise Systems product enhancements for payday lending solutions. Day-to-day project oversight for underwriting, verifications, and risk/fraud mitigation deliverables supporting three lending entities. Cross-organizational coordination among business stakeholders, Business Analysts, application development, Quality Assurance, and delivery teams working within an Agile environment. Responsibilities included project management (MS Project/Project Server), governance, portfolio prioritization, reporting, resource management, risk and issue mitigation, executive level briefings, and support for PMO practices.

THOMSON REUTERS, Fort Worth, TX

IT Project Manager 9/2011 – 1/2015

Industry: Tax and Accounting

Project oversight and support for Checkpoint Learning, the industry leader in on-line continuing education and certification compliance tracking used by over 50,000 tax and accounting professionals for industry mandated professional development. Responsible for full project management lifecycle using both Agile and SDLC methodologies, working with multi-level stakeholders, customers, business analysts, global development and QA, teams, vendors, and business partners to provide innovative learning solutions. Provided oversight for large and small-scale projects including strategic positioning and technology transformation, quarterly releases, legacy migrations, mergers and acquisitions, product enhancements, and defect management.

TEKSYSTEMS, Fort Worth, TX

Consultant, Leprechaun, LLC 4/2011 – 7/2011

Industry: Healthcare/Medicare

IT Project Manager responsible for business process improvement and data automation initiatives supporting an internally developed health care product suite for Medicare Advantage retrospective claims reimbursement and prospective review. Worked with the Enterprise Architecture team to consolidate multiple legacy SQL databases into new gold source; established a framework for project governance; re-instituted SharePoint and Project Server/PWA environments for team collaboration and project status reporting.

CDI Inc., Dallas, TX

Consultant, Northrop Grumman 11/2010 - 3/2011

Industry: Aerospace IT Project Manager supporting a $28M enterprise datacenter migration effort. Responsible for Program Controls support encompassing budget management, schedule management (including earned value management), communications, and reporting activities related to program lifecycle processes. Implemented SharePoint and Project Server environments for project management and collaboration; produced training materials, trained and mentored project team. Produced reports, executive briefings, and various Program communications and presentations; developed strategy for migrating legacy content management system to SharePoint.

DYNCORP INTERNATIONAL, Fort Worth, Texas 1/2008 - 11/2010

Project Manager, Information Technology

Industry: Government Services

Responsible for project management activities related to delivery of Information Technology solutions supporting government contracts requiring IT resources. Successful completions include deployment of a corporate intranet and strategy for ongoing maintenance as well as various IT projects supporting DynCorp technology transformation. PMO support through Project Server/PWA implementation, SharePoint 2010, IT Governance policy and methodology, Enterprise Project and Portfolio Management (EPPM) to support CMMI.

Implemented Project Server/Project Web Access for improved PMO maturity and to support CMMI efforts. Managed vendor relationships, worked with senior management, technical teams, and Program Managers to stand up the environment and migrate project schedules; trained project managers, resource managers, senior management, and technical teams; served as on-going mentor and subject matter expert.

Implemented DI’s corporate intranet on SharePoint 2007, working with cross-organizational stakeholders, technical teams, and end users for successful intranet launch. Developed ongoing strategy for support, change management, maintenance, governance, and training. Led strategic initiatives to improve internal communications through corporate website structure, content management, information architecture, site usability, and navigation.

Implemented enhanced security solutions such as Intelligent Access Gateway (IAG) for SSL VPN and SFTP to meet SOX controls requirements. Worked with Chief Security Officer, vendor, and technical teams to deploy solutions; produced requirements documents, use cases, test scripts, training curriculum, and technical support materials to ensure quality and sustainability in end-to-end systems support.

Participated in DI’s IT Governance Council for project prioritization and developed strategic plan for enterprise project and portfolio management.

SABRE Inc., Southlake, Texas 8/1997 – 9/2007

Industry: Travel

World’s largest global distribution system (GDS), connecting travel agents and travel suppliers with travelers; parent company of Travelocity, the most popular online travel service.

Manager, Enterprise Web Development

Functional manager with six direct reports responsible for support and maintenance of an internal and external corporate web presence comprised of portal and content management technologies. Responsible for application development and delivery, ongoing support, training, budgeting, status reporting, personnel, and overall project success.

Managed a $2.6M conversion of a static company intranet into a dynamic portal of aggregated content and self-service applications providing customization, personalization, and global team collaboration. Worked with Enterprise Architects, development staff, User Interface Design, and Training to implement a corporate resource that promoted higher levels of employee productivity and performance, improved internal business processes, and achieved cost reductions related to IT administration spend.

Interfaced with global development teams, vendors, and all levels of management to achieve successful deployment of applications and content.

Managed full life cycle development and support activities, delivering enterprise applications that enhanced the employee experience and created anytime, anyplace access to critical corporate data, applications, and services.

Other Related Professional Experience

American Airlines/Sabre Computer Services, Fort Worth, Texas

Senior Technical Writer

Supervised eight technical writers/web developers in the production of electronic and web-based technical support documentation and business communication. Managed web content published on the corporate intranet.

Technical Writer

Designed and produced technical documentation and business communications for software applications development groups. Produced end user help guides, hardware and software installation manuals, software testing documentation, presentations, technical references and computer generated illustrations. Developed documentation policies, procedures, and standards for all internally distributed communications.

Education/Certifications

Bachelor of Fine Arts, University of Texas at Arlington, Arlington, Texas

Project Management Professional (PMP) in good standing, certificate number 781491, certified July, 2006 (www.pmi.org).

Member, Project Management Institute, International

Contact this candidate