Project Support

SWETA DESHMUKH

Mobile: +1-720-***-****

*****.**********@*****.***

Professional Summary:

7.6 years of experience in Software development, Production, Maintenance and Support environments.

Using Java,JSP, Servlets, Java Beans, JDBC, Java Scripts, CSS, XML,

HTML, Drools Rule Engine, Oracle PLSQL & UNIX.

Strong in Object Oriented Programming and Web Programming.

Excellent Communication skills, Negotiation Skills & Client Interaction skills and ability to quickly adopt different project environments.

Self-Learning attitude, Sense of Responsibility and Dynamic Team Player

Currently working on Support requests, Bug fixes, Minor enhancements, coding, testing, production moment.

Exposure to Clients’ Incident and change management processes.

Knowledge in Banking Domain.

Involved in Requirement gathering, design, coding, deployment, testing phases.

Conducted Knowledge Transfer sessions.

As a lead, lead the team to understand the requirement and deliver it on time.

Understanding the client requirements and preparing the design document out of it and sharing the same with the team.

Coordinating with the offshore team for timely delivering the deliverables

Involved into the resource management and budgeting of the project

Work on Go-live activities as per the implementation plan and manage any issues related to functionalities, user interface, performance that may arise

Respond to the issue assigned, conduct analysis of the issues assigned, identified and evaluate different work around, implement the most optional solution, support other team members on issue resolution in areas of expertise as required.

Manage stake holder communication and close the issues assigned in order to ensure support availability as per agreed SLA’s

Document and share own learning from multiple modules of the project, seek information and leverage knowledge from other projects in order to drive better use and higher productivity

Professional Experience:

Working as a Technology Analyst at Infosys Technologies Ltd, Hyderabad, from June 2011 till Date.

Worked as senior system engineer at Infosys Technologies Ltd, Hyderabad, from June 2009 Till June 2011.

Worked as System Engineer at Infosys Technologies Ltd, Hyderabad, from June 2008 Till June 2009.

Academics:

B-Tech in Electronics and Communication Engineering from Jawaharlal Nehru Technological University with Distinction (71.37%).

Technical Skills:

Languages : Java, UNIX, Drools Rule Engine

J2EE Specification : JDBC, JSP, Java Servlets

Application server : Weblogic 10.3, Websphere 7.0

Database : Oracle 11g

Markup Languages : HTML, XML.

Version Control : Perforce, VSS.

Tools : Eclipse, RAD, Toad and quality center.

Operating Systems : Windows 2000/XP/7.

Test Case : JUnit

Logger : Apache Log4J

Project No: 1

Title: Legal Entity OnBoarding

Technology : Java, Drools Rule Engine

Client : Bank of America (US)

Domain : Banking

Organization : Infosys Technologies Limited.

Server : weblogic 10.3

Description:

LEO called as legal entity on boarding is developed to capture global client data of corporate/government and HNIs. The application is developed in such a way that it has inbuilt feature to capture KYC information of clients of different jurisdictions which satisfies the legal requirements of that jurisdiction. The various applications which are used by the bank to capture client data are integrated into this system Leo.

Roles and Responsibilities:

Developed the business logic to capture client data using

Drools rule engine.

Involved in requirement gathering, design, coding and

Testing phases.

Provided Support for the project.

Involved in resolving several bugs raised by developers and testing team.

Participated in Regression testing for the entire project

Coordinating between onsite and offshore team.

Analyze project requirement and estimate size and effort

Provide technical support to the business and regulatory requirements

Support system integration and user acceptance testing (UAT)

Provide deployment and post deployment support.

On call production support during onsite business hours and weekends

Preparing the project specific documents for new joiners

Project No.2

Title: Mutual Fund Technology

Technology : Java, UNIX and oracle

Client : Charles Schwab (US)

Domain : Banking

Organization : Infosys Technologies Limited.

Server : Websphere 7.0

Tool : RAD-Rational Application Developer

Description:

The project mutual fund technology (MFT) provides applications and services for all schwab enterprises supporting a wide varieties of functions for mutual funds, alternate investments, portfolio management, insurance and annuities. It is housed on multiple platforms, which includes mainframe, java, .Net which are inter related to each other with middleware technologies like RR Bus and MQ series.

MFT majority deals with enhancements, maintenance and support of various critical real time trading and reporting applications, these applications deals with placement aggregation and reporting of mutual fund orders on a daily basis.

MFT also supports daily trade clearing services and transfer of assets.

It deals with trading of mutual funds. Charles Schwab acts a brokerage firm; it is involved in all the phases of mutual fund trading namely order entry, order placement,

Order pricing, order execution and report generation.

CSTOA: Clearing Services Transfer of Assets

Charles Schwab acts as a brokerage firm for all financial institutions. It aids in transferring assets from one financial institution to other.

Worked on clearing transmission framework which involves transfer of files through FTP, SFTP and NDM.

Roles and Responsibilities:

Involved in developing Front-end screens (JSP’s) which allowed the user to upload the file containing the asset transfer details, view transfer details and modify the details.

Involved in developing the business logic (DAO class) to retrieve the data from the database based on the search criteria provided by the user and display it to the user.

Involved in developing normal shell scripts and sql loader script to read the input file and load the data into the database.

Involved in understanding the requirements from the client and provided estimates for the requirements.

Developed the design documents.

Involved in coding and testing phase.

Also participated in the release process and was a part of the deployment phase.

Worked on issue resolutions and support request handling.

Involved in Client interactions in various data fix requests.

Conducted knowledge transfer sessions for the team.

Also lead the team to understand the functionality and deliver requirements on time.

Participation in business and system requirement sessions and passing on the same to the offshore team.

Providing inputs on solution architecture based on understanding of solution alternatives, frameworks and products

Interact with clients to elicit architectural and non-functional requirements like performance, availability, reliability and maintainability

Anchor proof of concept, development to validate proposed solution and reduce technical risk.

Work with cross work streams and determine solution design impacting the core frameworks and components.

Prepare estimations, release plans and roadmap for future releases.

Design application based on identified architecture and support implementation of design by resolving complex technical issues faced by the team during development, deployment and support

Work in performance tuning of database schema, migrations and slowing changing dimensional databases.

I hereby declare that the above-mentioned details are true to the best of my Knowledge.

Place: Denver, CO Sweta Deshmukh

Date:

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