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Customer Service Administrative Assistant

Location:
Bloomfield, IN, 47424
Posted:
February 15, 2016

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Resume:

RENAE SULLIVAN

**** * ****** ** **********, In **424

812-***-****

actjiw@r.postjobfree.com

PROFESSIONAL PROFILE

Task-focused professional with valuable management, administrative and customer service experience. Fully capable of organizing records and documents in compliance with policies governing patient confidentiality. Follows policies, procedures and guidelines to assure consistent quality. Attentive to detail with focus on accuracy and thoroughness. KEY QUALIFICATIONS

Medical administrative assistant

Medical terminology

Patient processing

Patient registration

Medical law & ethics

HIPAA compliance

Typing speed: 50 words per minute

Pharmacology

Anatomy & physiology

Path physiology for medical office

Medical transcription

Scored 10550 kph on ProveIt testing

Office accounting

Microsoft Office Suite

Principals of management

Computer information systems

Medical Billing

Records management

Electronic health records

EHR/EMR

Greenway PrimeSUITE

Practice Management Software

WORK EXPERIENCE

Revenue Cycle Services

Scheduler for IU Health Bloomington, IN

December 1, 2015-Present

Schedule patients for outpatient tests at all IU Health hospitals.

Multiple line phone calls incoming and outgoing

Faxes

Verified insurance information/ medical neccesity MWR Crane Lakeview Club Crane, IN

Waitress

September 2015 – November 2015

Provide excellent customer service while taking customer orders

Bus tables and help with dishes

Assist with preparing food

Hampton Inn Bloomington, IN

Main Laundry Attendant/Housekeeper

June 2015 – August 2015

Washed, dried, and folded laundry

Assisted with cleaning rooms

Pain Management Center of Indiana Bloomington, IN

Front Desk Receptionist

January 2015 – April 2015

Met, greeted, and checked patients in and out

Pulled charts

Assisted with in-office procedures

Scheduled future appointments

Collecting copayments

Verified insurances

*Stay at home mother while finishing education

Toyota Princeton, IN

Production/Assembly

August 2012 – January 2013 (Contract)

Worked as part of a team to install air bags and various parts in Toyota vehicles

Ensured quality and safety

Met production goals and objectives to maintain schedule and operating efficiencies

Communicated in a manner that promoted cooperation with co-workers and management Martin & Bayley Convenience Store Bloomfield, IN

Assistant Manager/Customer Service Associate/Administrative Support March 2011 – July 2012

Oversaw the establishment while on duty

Assisted with bookkeeping and ensuring accuracy of cash drawers

Operated cash register and ensured accurate transactions

Stocked store and made sure supplies were ordered

Aided with basic human resources functions

Addressed issues in a professional manner

Stayed attentive to employees by motivating them to succeed and improve CERTIFICATIONS

Medical Administrative Assistant Certification (CMAA) EDUCATION

Ultimate Medical Academy – Medical Administrative Assistant Comprehensive Training Included:

Medical Assisting, Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim, Health Care Settings, Health Care Payers, Basics of Procedure and Diagnosis Coding from Medical Records, Reimbursement Systems, Word Processing and Medical Practice Management Systems.



Contact this candidate