Customer Service Front Desk

CURRICULUM VITAE Mr.PRIYESH ANTHONI VARGEESE

PERMANENT ADDRESS

PRIYESH AV S/O ANTHONI

KAKANAHASUDI (V), UMBLEBYLE (PO)

SHIMOGA (Taluk and District)

KARNATAKA,

INDIA

Pin Code-577115

Email: **********@*****.***

Mobile No +919*********

Skype-priyesh2011

DESIRED POSITION: RECEPTIONIST

CAREER OBJECTIVE: to obtain a challenging position in your organization that best utilizes my knowledge and experience, also to provide me the opportunity to learn and grow.

QUALIFICATIONS:.

SSLC

PUC(Pre university course)

Computer Education

Certified for immediate life support

Certified for H2s and Breathing apparatus

Expert in First aid and life saving activities

EMPLOYMENT EXPERIENCE:

Total experience- 13.5 Years

Previous experience-

a.DOHA,QATAR

(Worked as supply employee of Althani Group for different projects in Doha, Qatar in 10 April 2008 to 10 April 2013)

04th Sep 2012 to 6th April 2013 - Receptionist/Admin Assistant

Technip Chiyoda Joint venture -PMP

Plateau maintenance project - QATARGAS

ONSHORE, Ras Laffan Industrial City

Doha, State of Qatar

2nd September 2009 to 24th July 2012 - Yard Front office/Admin assistant

Qatar Plant Hire, Contracting Scaffolding, Alkhor,Umbirkha,Qatar.

2nd August 2008 to 01 September 2009- Receptionist/Admin Assistant

Keppel Seghers Eng.ltd, Solid waste management construction project, Messied, Doha,Qatar.

10th April 2008 to August 01 2008 - Front office/Admin Assistant

Chiyoda Technip joint venture -QCS

QATARGAS II LNG Onshore Facilities Project (Train 4 & 5) Ras Laffan Industrial City

Doha, State of Qatar

JOB DESCRIPTION:

Duties and Responsibilities include but not limited to the following:

Welcomed and greeted all Clients and visitors, in person and over the phones.

Managed the day-to-day operations of the office.

Performed general secretarial duties, such as preparing correspondence and attending to a switchboard.

Arranged HSE induction classes for new employees.

Organized and maintained files and records.

Arranged accommodation for new employees.

Organized and Co-ordinate the different on-site and off-site tasks.

Answered the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.

Explained the company history, achievements, targets, practice and procedures to new employees.

Provided quality customer service.

I was responsible for keeping the reception area clean and well organized.

Taken payment from clients in the form of cash or credit cards.

I was a point of contact for staff and clients should they have any queries.

Organized the events and meetings as required by company and clients.

Finalized client’s bills and issue receipts upon payment.

Coordinated the training and orientation of new employees and sub contractors.

Accepted letters and packages delivered to the front desk and distributed to appropriate staff.

Coordinated with all requests in an efficient and courteous manner.

Scheduled appointments for visitor.

Interacted well with the public.

b. INDIA

01 June 2001 to 28 March 2008-Front office executive

Vivekananda Hospital, Shimoga, Karnataka, India.

Duties and Responsibilities include but not limited to the following:

Welcomed and greeted all Patients and visitors, in person or over the phones.

Responded the phone with maintaining a polite, consistent phone manner using proper telephone etiquette.

Registered new patients and updated existing patient demographics by collecting detailed information including personal and financial information.

Facilitated patient flow by communicating with patients and clinical staff.

Protected patient’s confidentiality.

Performed general secretarial duties, such as preparing correspondence and attending to a switchboard.

I was Responsible for keeping the reception area clean and well organized.

Taken payment from patients in the form of cash or credit cards.

I was a point of contact for patients and their relative for their enquiries.

Finalized client’s bills and issue receipts upon payment.

Handled delicate situations such as patient’s requests, special needs and their complaints.

Accepted letters and packages delivered to the front desk and distributed to appropriate staff.

Supported office security by monitoring incoming and outgoing visitors.

Informed patients regarding services and facilities, policies and procedures.

Handled medical insurance co-payments.

Processed medical insurance submissions.

Explained the practice procedures to new patients.

Scheduled appointments for patients.

Interacted well with the public.

Present experience-

c. INDIA

Working as Receptionist since 01 September 2013 to till date in Vita life health care, Bangalore, India

Duties and Responsibilities include but not limited to the following:

Providing complete clerical support in effective manner.

Managing day-to-day operations of the office.

Performing general secretarial duties, such as preparing correspondence and attending to a switchboard.

Finalizing client’s bills and issue receipts upon payment

Explaining the company history, achievements, targets, practice and procedures to new employees.

Providing quality customer service

Accepting letters and packages delivered to the front desk and distributing to appropriate staff

Maintaining adequate inventory register of equipments in office.

Responding to public and visitors for their enquiries.

Scheduling appointments for patients.

Coordinating with all requests in an efficient and courteous manner.

OTHER SKILL: Good Computer Literate, Microsoft Word/Excel/PowerPoint/Internet

Good communication skills and leadership Quality

LAUNGUAGES KNOWN- English, Hindi, Malayalam, Arabic, Kannada, Tamil

EDUCATIONAL ATTAINMENT:

1999 SSLC

Government High School, Umblebyle, Shimoga, Karnataka.

2001 PUC (PRE UNIVERSITY COURSE)

Government PU College, Muthinakoppa,Karnataka,INDIA.

2007 Basic computer education from Pragathi computer education,shimoga,Karnataka,India.

2008 Certified for Immediate life support from Hamad International training center, Doha,Qatar.

PERSONAL PROFILE:

Sex: Male

Nationality: Indian

Age: 31 years old

Date of Birth: August 30, 1983

Place of Birth: Shimoga, India.

Civil Status: Married

Children: One daughter

Religion: Christian

1st Passport no F2863619

2nd Passport no: M0814178

Date of Issue 13/8/2014

Date of Expiry 12/8/2024

PERSONAL QUALITIES:

Enthusiastic, hard working, punctual & reliable.

Undertake responsibility and work as part of a multidisciplinary team.

Cope with stressful situations.

Enable to priorities and delegate.

Very interested in First aid and life saving activities.

REFERENCES:

1. Mr. Siva - Coordinator

Qatar Plant Hire llc

Po No-2462

Doha, Qatar.

Phone Number-009**-********

2. Mr. HL Mahendra - Medical Director

Vivekananda Hospital

Shimoga

Karnataka, India.

Phone No-91-818*-******

THANKING YOU

Yours faithfully

PRIYESH ANTHONI

CELL NO-0091-9740975542

*****-**********@*****.***

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