Customer Service Sales
Resume:
FLORAMANTE G. OPELAC JR.
#** ****** *** ********* *** Monte Quezon City
Mobile # 091******** or 097*-*******
E-mail Add: *************@*****.***
OBJECTIVE
To find a job that offers opportunities in enhancing my acquired skills and values.
WORK EXPERIENCE
Infinite Quality Design Center Inc.
Sales Clerk / Promodiser
Robinsons Handyman Metro East
August 03, 2013 to October 29, 2015
Duties and Responsibilities
Obtains or receives merchandise, totals bill, accepts payment, and makes change for customers in retail store
Obtains merchandise requested by customer or receives merchandise selected by customer.
Answers customer's questions concerning location, price, and use of merchandise.
Wraps or bags merchandise for customers.
Cleans shelves, counters, or tables.
May keep record of sales, prepare inventory of stock, or order merchandise.
CBM / Consolidated Building Maintenance
Team Member / Team Leader
Cubao, Quezon City
October 21, 2009 to May 07, 2011
Provide the team with a vision of the project objectives
Motivate and inspire team members
Lead by setting a good example (role model) - behavior consistent with words
Coach and help develop team members; help resolve dysfunctional behavior
Facilitate problem solving and collaboration
Strive for team consensus and win-win agreements
Assure that the team members have the necessary education and training to effectively participate on the team
Encourage creativity, risk-taking, and constant improvement
Recognize and celebrate team and team member accomplishments and exceptional performance
Philippine Pizza Hut Inc.
Cashier / Team Member
Cubao, Quezon City
August 09, 2008 to February 28, 2009
Duties and Responsibilities
provide service by taking payments from customers in exchange of goods or services
responsible for processing refunds and exchanges while managing the cash drawer
At the end of each shift, they tally funds and ensure that everything is in order
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with the total bill
Sort and count currency and coins
Count money at the end and beginning of each shift
Weigh items and determine prices of the same
Ensure management of daily cash accounts
North Park Noodles
Service Crew Staff
Glorietta, Makati City
November 29, 2007 to April 30, 2008
Duties and Responsibilities
• Greet customers, settle them down and take order
• Process the order, generate bills and answer guest queries about deal offers and service time
• Clean up the tables after the guests leave and set them for the next guests
• Pack and serve warm food efficiently, in accordance with the order
• Help in kitchen or with outdoor delivery where and when required
Chowking Food Corporation
Service Crew / Counter Person
China Bank Outlet, Makati City
January 19 to April 10, 2007
Duties and Responsibilities
Greet customers, settle them down and take order
• Process the order, generate bills and answer guest queries about deal offers and service time
• Clean up the tables after the guests leave and set them for the next guests
• Pack and serve warm food efficiently, in accordance with the order
• Help in kitchen or with outdoor delivery where and when required
Kamay Kainan Restaurant Food Court
Dinning Staff / Counter Person
Glorietta, Makati City
August 05, 2006 to January 15, 2007
Duties and Responsibilities
Coordinate with guests to record drink and food orders.
Develop and maintain good relations with cook in pantry room to take food orders.
Administer efficient delivering food and drinks to dinner table to ensure good dining services.
Assist attendants and cook to serve food and drinks like beer.
Ensure and maintain safe working environment for fine dining staff
Maintenance of operating devices and perform regular cleaning for same.
Ensure proper delivery of orders according to timeframe.
SEMINAR AND TRAINING ATTENDED
Universal Promo Specialist Inc.
209- D Malinao cor. Esteban St., Mandaluyong City
Certificate of attendance
Product Orientation & Sales Promotion Training
November 17, 2015
EDUCATIONAL ATTAINMENT
Bachelor of Science in Agricultural Engineering
Mariano Marcos State University
College of Agriculture and Forestry
Batac, Ilocos Norte
2000 to 2005 (5th year undergraduate)
Paoay North Institute (High School)
Paoay,Ilocos Norte
1996 to 2000
Paoay Central Elementary School
Paoay, Ilocos Norte
1991 to 1996
SKILLS AND CAPABILITIES
Proficient in relevant computer software application
Drafting
Customer Service, Cashiering
PERSONAL DATA
Date of Birth : October 16, 1985
Place of Birth : Project 6, Quezon City, Metro Manila
Status : Single
Religion : Roman Catholic
Father : Floramante R. Opelac Sr. (deceased)
Mother : Teresita G. Opelac (deceased)
Height : 5’7
Weight : 122lbs
Floramante G. Opelac, Jr.
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