Customer Service Medical
Resume:
Quinetta Turner
Houston, TX 77077
**************@*****.***
Qualification Summary:
Extensive, diversified business experience with a focus on client service and account management. Self- motivated and energetic. Efficient and organized with strong analytical, logic skills. Excellent communication and interpersonal skills. Multitask in order to access client needs and provide products and services to meet those needs. Recognized for strong work ethic and respected as a contributing team player through consistent collaboration with co-workers. Committed to succeed.
Work History:
2014 to 2015 ~ Pharmacy Technician
Xerox
Houston, TX
Processed and approved prior authorization request for members and medical doctor’s office
2012 to 2014 ~ Collections
Allied Data
Houston, TX
Inbound/outbound collection on pass due medical bills, self-pay hospital account, follow-up on workman’s comp claims, submitting claims to insurance companies for payment
2009 to 2012 ~ Customer Service
Patient Financial Services
Houston, TX
Outbound calls to collect on past due medical bills, corrected insurance information, and resubmitted claims for payment.
2004 to 2008 ~Customer Service/Collections
Synergetic Communication
Houston, TX
Collected on auto loans, outbound/inbound calls on customer account, find solutions to customer issues,set up payment plans.
Education:
1998 Jefferson High School
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