Project Manager Microsoft Office

Pete Williams - Personal Information

Project Management,

Professional Services, Agile/Scrum Coach, Software Development, Lean, Agile Framework,

experience of 20+ Years

Contact: email:actj7s@r.postjobfree.com Phone: 775-***-****

Skills Summary

20+ years of general and technical management

5+ years sales and marketing management

12 + years project management

7+ years Agile and lean development. 7+ years scrum master, 5+ years coaching. CSM

Work Experience

Program Manager, Cisco (8/2015 – Current)

Rally setup and maintenance. Scrum Master for 2 Kanban based development teams. Ad-hoc coaching of other Scrum/Kanban teams.

Technologies used include: Microsoft Project, Smartsheets, Jira, Confluence, Rally, Microsoft Office ( extensive Excel), Agile techniques (Scrum), Lean (Kanban).

Sabbatical, (2/2015 – 7/2015) Took a break to travel and help with a couple of Scrum projects pro bono.

Project Manager, Agile Coach AES (3/2014 – 1/2015)

AES created a start-up development group to build a Festival Management application around NFC technology. I was brought in to coach Agile/Scrum principles to the development team. The application uses Android based NFC technology, various flavors of Java and a MySQL backend. The team used a Scrum/Scrumban driven Agile methodology loosely based round BDD (Cucumber). Also developing automated testing, working towards CI using Calabash and Jenkins as the product has a heavy mobile bias.

Project Management of the software development team. Also managed deployment of festival projects which included software and hardware

Technologies used include: Microsoft Project, Agile, Jira Cloud, Microsoft Office E3 Suite (Office365 -extensive Excel), Windows, SharePoint (developed in house sites), MySQL, Agile techniques (Scrum), Lean (Kanban), BDD, Jenkins, Cucumber/Gherkin/Calabash

Lead Project Manager, American Express (2/2012 – 2/2014)

Project Manager, Agile Coach/Scrum Master in the International Mobile Technology Group. We developed mobile/web applications for card members. I was the project manager for a number of software development projects with budgets of between $88k and $1.5m. I coached both Scrum and Kanban start-up teams as well as being a scrum master and project manager for my own development teams using Scrum and Scrumban. I was a founder member of the Amex Agile forum and the Amex Agile COP coordinator. As American Express is still in the early stages of Agile adoption I coached both Agile and Kanban in Agile and Waterfall SDLC environments.

Project Manager/Coach for Kanban based deployments

Scrum/Kanban/Agile Coach for Scrum and Kanban teams, co-located and distributed.

My own team(s) for whom I was the Scrum Master were focused on disruptive innovation projects/products

Mentor/coach teams, scrum masters and team members for other Amex departments

SDLC based project management (Clarity) and a prototype Agile SDLC

Technologies used include: Microsoft Project, Clarity, CA Clarity Agile, Rally, Serena Agile, GreenHopper/Jira, Microsoft Office Suite (extensive Excel), Visio, Windows, Agile techniques (Scrum), Lean (Kanban), BDD, Cucumber/Gherkin, Calabash, SDLC, SharePoint

Project Manager/Scrum Coach, Aristocrat Technologies Inc. (8/2011 – 01/2012)

Scrum Master/Project Manager for 2 US based scrum teams and liaison for 2 other India based teams. Working on ongoing development of casino floor and game managements systems. Tasked with auditing and reviewing ATI’s Agile/scrum methodologies and making them more compliant to the Scrum framework procedures and methodologies.

Scrum coach for company, tasked with developing future Agile direction for company,

Scrum Master for 2 large teams

Mentor/coach teams and team members and other scrum masters

Reviewing current Scrum implementation and present findings/recommendations to senior management.

Investigating Kanban fit for ATI

SDLC based project management (Clarity)

Technologies used include: Microsoft Project, Clarity, Serena Team tracker, Scrum Works, Microsoft Office Suite (extensive Excel), Windows, Agile techniques (Scrum),

Lead Project Manager TCS on contract to American Express (7/2010 – 8/2011)

Worked for the Mobile Technology Group as a Project Manager and Scrum Master Coach. We developed mobile/web applications for iPhone and Android. I was a founder member of the Amex Agile forum and was scrum master and coach for the mobile pilot Agile Scrum project. American Express were in the early stages of Agile adoption

Managed multiple software development project (15k – 25k man hours)

Project Manager and Scrum master for a large mobile web deployment. Around $1.5m (2011) with dispersed team.

Scrum Coach for other scrum pilot projects

Project managed the SDLC process for projects

Produce weekly status reports for the business owners

Manage dependency relationships with other projects

Mentor team members

Technologies used include: Microsoft Project, Clarity, Serena Agile, GreenHopper/Jira, Microsoft Office Suite (extensive Excel), Visio, Windows, Agile techniques (Scrum), various client frameworks such as Sencha

Project Manager/Scrum Coach, Logicalis (5/2009 – 6/2010)

Product management and systems analysis of an upgrade to the current legacy based LMS product.

Client facing

Gather/ analyze requirements

Manage a combination of onshore and offshore development/implementation teams

Scrum coach for distributed teams, US and Pakistan

Issue ownership, management, and tracking

Produce daily status reports using a easy to grasp dashboard format

Chair various progress/status meetings including C level participants

Develop and maintain SharePoint site

Produce deployment and implementation plans

Project manage schedule, identify risk, track issue resolution times and manage expectation

Pilot Kanban project

Took complete ownership of a large scale educational website project gone off track and effectively managed a team of infrastructure experts, software developers, database administrators and sys-admins to successfully deliver this web based educational platform on time and within budget. In addition to technical aspects of the job, part of my responsibility was to keep business stakeholders in the loop via weekly progress updates and ensure effective communication at all levels of the project from C level execs to sys-admins and developers. Run using the Agile/Scrum framework. I was project manager/scrum master.

Technologies used include: Microsoft Project, Microsoft Office Suite (extensive Excel), Visio, Windows, Unix/Linux, DB2, Lean and Agile techniques (Scrum, XP and Kanban), Mingle, Moodle, Drupal, Google Apps

Project Manager, Sun Microsystems Inc. (1/2008 – 11/2008)

Sun Managed Operations provides strategic recommendations and offers long-range, remote IT operations management that allows customers to align their IT competencies with their critical business objectives. We deliver monitoring and management services through an ITIL3-based framework to help customers remain process-oriented while maximizing their environment availability. Our heterogeneous Operating System expertise includes Solaris, HP-UX, Linux, AIX, Windows, and legacy main frame.

Project manage implementation of Sun Managed Operations solutions:

Client facing

Manage a matrixed implementation team

Manage the Initiation, Design, Development, Building, Testing, and

Implementation phases of the project

Produce project kickoff document

Produce Implementation plans

Manage project implementation from concept to production cutover

Identify and manage client workflow procedures/processes

Manage setup of client environment including agents, probes etc.

Facilitate customer transition to monitored or managed operations by Sun’s operations center(s)

Product Owner for scrum based software development

Technologies used included: Microsoft Project, Oracle Project, internal Sun project tools,

Microsoft Office Suite (2003 and 2007), Visio, SmartDraw, Open Office (2 and 3), Windows, Unix/Linux, Red Hat, VMware, Oracle, DB2, SQL, MySQL, Agile framework (Scrum), network including switches, routers, balancers, firewalls

Senior Project Manager, CUNA Mutual Group (February 2007 – November 2007)

The CUNA Mutual Group is a leading provider of financial services and insurance to credit unions and their members worldwide. With 5,500 employees – including more than 2,000 in its Madison, Wisconsin, headquarters – CUNA Mutual has operations whose complexity matches that of enterprises many times its size. In a business based on information and data, and with a high proportion of mobile employees, CUNA Mutual needs a high-performance, reliable, secure and flexible network that enables everyone at the company to communicate effectively with one another and with customers.

Projects include:

Development of web portal (Vignette) for credit union executives and integration into main corporate web site

Deployment of web based brokerage system and integration with CMG legacy systems

Data lockdown. Implementation of high security process/procedures for production, test and development systems

Managed multiple vendor inputs.

Data masking. Masking of sensitive data for development and testing

Requirements gathering and RFP generation for a new health insurance system

Restatements. Develop and deploy changes to current systems and web site in-line with current IRS requirements

Technologies used included: Microsoft Project, Microsoft Office Suite (98, XP, 2003 and 2007), Visio, SmartDraw, Publisher, Lotus Notes, SharePoint, SharePoint Designer, FrontPage, Expression Web, Vignette, Windows, .Net, Unix/Linux, Oracle, SQL, Legacy Systems, Compuware, network including switches, routers and firewall

Senior Project Manager, Openwave Systems (February 2004 – April 2006)

Openwave Systems Inc was the leading independent provider of software mobile data and messaging solutions for the communications and media industries. Primarily responsible for deployment of the Mobile Access Gateway, the leading application for interfacing handsets to the Internet.

Manage $100k - $27million projects – hardware and software wireless access gateway (MAG) deployments into major telcoms companies in the US and South America in a highly matrixed organization. Project included management of multiple hardware and software vendors..

Manage installation and deployment of other Openwave software application such as location/GPS services, MMSC and ODM into major telecoms companies

Presentation of project plans, status and projections to client executive management.

Wrote, presented and negotiated Statements of Work for clients

Wrote and RFPs for multiple projects for both hardware and software

Managed rolling forecasts, budgets and resource estimation plans

Managed 5 – 6 smaller projects concurrently

In-depth knowledge of forecasting and project budget management.

Business development in conjunction with business managers

Projects managed included:

6 months, value $800k Deployed Openwave MAG, MMS and ODM using team of 6 into leading wireless carrier. Solaris/Oracle

3 months, $320k. Deploy Openwave MAG and develop custom java code for leading wireless carrier. Team of 3 Solaris/Oracle

8 months, $27 million. Deployed IBM hardware and Openwave MAG into geographic disaster recovery/multiple US locations. Team of 20+. AIX/RedHat/DB2

Multiple projects - deployed Openwave MAG into South American wireless carriers. Teams of 3 – 6 consultants. Solaris/Oracle

9-month location/GPS deployment into major South American carrier. Solaris/Oracle

Technologies: Microsoft Project, Microsoft Office Suite (98, XP and 2003), extensive Visio, Publisher, SharePoint, FrontPage, JME, Unix/Linux, Red Hat, AIX, Oracle, DB2, Sleepy Cat, network/wireless including switches, routers, balancers, firewalls, LDAP

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