Customer Service Supervisor

Tameka Smart

Salem, NC

***********@*******.*** - 336-***-****

Self-motivated individual with over three years' experience in customer service. Able to work with a team of coworkers implying an open mind set. Also proficient in prioritizing and completing tasks in a timely manner, yet flexible enough to multitask when necessary. Comfortable working independently and quickly with minimal escalations.

WORK EXPERIENCE

Paraprofessional

Creating Opportunities - Winston-Salem, NC - 2015 to Present Responsibilities

Ensure that clients complete goals that are set as copping skills. Accomplishments

Helping consumers believe in their self and have self assurance. Skills Used

Med Tech, CPR, self defense

Call Center Representative

Randstad - Winston-Salem, NC - October 2014 to November 2015 Responsibilities

Enrolled individuals in insurance benefits for the upcoming year. Accomplishments

I help a lot of their customers fully understand what carrier and level of coverage would fit their needs. Skills Used

Communications, listening, problem solving, searching information on multiple screens at the same time. Also answering phone in a timely fashion.

Supervisor/Cashier

K&W Cafeteria - Winston-Salem, NC - March 2008 to December 2011 CASHIER/SUPERVISOR K&W CAFETIRIAS

03-13-08 TO 12-31-11

Making sure that all employees preform their tasks efficiently and the customers where satisfied. FOOD & NUTRITION REPRESENTITIVE WAKE FOREST BAPTIST MEDICAL HEALTH 12/15/14 TO EMPLOYED

Ensure that the patient has the right diet and is satisfied with the preparation of the meal, plus set their food up for them when they are ready to eat.

EDUCATION

AAS in Business Administration

Forsyth Technical Community College

ADDITIONAL INFORMATION

SKILLS & ABILITIES

I obtain a Career Readiness Certificate in the WorkKeys program which demonstrate skills in Applied Mathematics, Reading for Information, and Locating Information.

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