Project Quality Assurance

Aditya Mangoli

Quality Assurance Lead Quality Control Coordinator Software Testing Coordinator

*** **** **** ****, *** A401,

Arlington Heights, IL 60004

Cell: +1-224-***-****

*************@*****.***

Objective:

Position as Quality Assurance/Quality Control Lead.

Job Summary:

Managing and coordinating successful delivery of testing projects. Directing the assigned project team to develop, implement and maintain test deliverables according to defined process.

Experience:

Accenture, Chicago

QA Lead QC Coordinator, Jan 2014 – Present

Lead testing team of 14 testers with onshore/offshore model.

Provided strong partnership with Business counterparts (end-clients), Business Analysts and Third Party Application owners to ensure Business intent is accurately reflected in QC team deliverables.

Provided test efforts estimations to QC Release Leads.

Involved in Business Requirement gathering. Provided insights to Business Partners on existing framework in the application that could be leveraged for other company within the Enterprise for increased user-experience; and, in turn, better service to the customers.

Lead the effort of creating effective Test Strategy and Plan, Test Plans (test conditions and scripts).

Reviewed QC team deliverables (TSP and Test Plan) for completeness and correctness before presenting them to end clients.

Lead the test data preparation activities before test execution began.

Lead the Informal and Formal Reviews of QC team deliverables with end client. Responsible for tracking and documenting the review comments against QC deliverables.

Lead the testing of Critical Data Migration from existing version of application to new version. This was the first point of impact to entire Project worth of more than 10,000 hours.

Conducted and Lead Daily Defect Call at the Project level with Business Partners, Business Analysts, Application Team Delivery Leads/Mangers and Developers for the Release which included Defect Tracking and Follow ups for the entire Project.

Involved in hands-on test execution on need basis and created, followed up and closed defects in the application.

Ensured that the team followed defined quality processes.

Provided daily status to end-client leadership.

Provided support to UAT as needed.

Provided on-call support during Production Deployment.

Performed Causal Analysis on defects that were found in Pass 2 of test execution.

Involved in Risk identification, documentation and mitigation at the project level. Represented QC Team in weekly Project Risk Meetings.

Accenture, Mumbai

QC Analyst Senior Test Analyst, December 2009 – December 2013

Created TSP and Test Plan for individual projects within the Releases.

Provided Daily Status to Offshore Leads and Onshore Coordinators.

Responsible for conducting internal peer review of QC deliverable before presenting to Onshore Coordinators and end clients.

Responsible for tracking, documenting and incorporating changes from Internal Peer Reviews.

Responsible for presenting QC deliverables to end-client in Informal and Formal Reviews and incorporating Formal Review comments.

Primarily responsible for test execution, defect logging and tracking defects until closure.

Created and utilized assets like test script snippets which helped in time-saving in test script creation for all projects in multiple releases.

Conducted Casual Analysis Reports (CAR) on withdrawn defects for multiple releases for entire QC Team including onshore counterparts.

Skills:

Technical

HPQC ALM 11.0

Oracle/SQL Database

Mainframes

Microsoft Project Planning Tool for Issues and Risk Management

In-depth understanding of SDLC from Requirement Gathering through Implementation phases.

Behavioral

Ability to grasp and apply new technology (home grown or industry wide) and changing trends.

Provides oversight and knowledge transfer to project teams to ensure they get understanding of business flow and working knowledge of defined processes.

Establishing effective working relations with peers in own team and also with other teams to identify issues and provide solutions and prioritize.

Coach and guide junior team members for problem identification, solution and resolution.

Escalate/keep informed senior leadership of significant problems and discuss potential solutions.

Confront conflicts until resolution; Act promptly to get things done.

Open to give and receive feedback from all levels.

Functional/Domain:

Six years of experience in Property and Casualty Insurance. Worked on Claims application for one of the biggest public Private Insurers in USA.

Worked on end to end application usage of custom built Claims application.

Achievements:

Published White Paper on “Predictive Analytics to retain customers in the Insurance Industry”, 2013

Presented this paper to Senior Executives from Accenture India across Mumbai, Pune and Bangalore. From a total of 239 entries, this paper made it to the top five and won the consolation prize.

Won the “Financial Services Zenith Award” in FY13 Q1 for maximizing business impact and value creation, at Accenture India Delivery Unit level.

Won the “Financial Services Propel Award” in FY12 Q2 for being a strong Business operator- Organizing quality/complex work efforts, at Accenture India Delivery Unit level.

Education:

University of Mumbai

Bachelor of Engineering, Computer Engineering, 2009.

Additional Qualifications:

ISTQB Certified Tester, 2011

Accenture Insurance Foundation Training, 2011

Accenture Solutions Delivery Academy in collaboration with Massachusetts Institute of Technology, ‘ATA – Tester’ Certified, 2013

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