Shari Romo
Dixon, California 95620
*****.****@*****.***
Administrative assistant professional seeking a full time position with reliable company. Skilled in having a great rapport with customers and employees. Self-motivated with communication and computer capabilities. Professional with phone and verbal communications. Grand Rental Station/Dixon Rental Center 2/2011-12/2015 851 N 1st Street Dixon, California 95620
Job responsibilities:
Open and close business daily; balance books
Cashier
Customer Service representative, create reservations, convert to contract, load customer orders, answer phones
Schedule deliveries and pick up of party or equipment rentals
Accounts receivable
End of month billing
End of month reporting
Clean room organization
Pull customer orders for delivery and pick up
Set up laundry listing of linens
Inventory control
Track, report and call customers with delinquent accounts Homemaker from 10/2006 until 2/2011
Sierra Pacific Heating and Air 2/2005 – 10/2006
2550 Mercantile Drive Rancho Cordova, California 95742
Customer Service Representative
Schedule salesman to customer homes for evaluation of heating and air
Purchasing of heating and air items via customer contracts
Inventory control
Front desk receptionist
E*Trade Financial 3/1998 – 2/2005
No address due to company shut down and moved to Georgia Moves, Adds and Changes Coordinator
Telecom Department
Coordinate moves, adds and changes within the call center. Includes desktop computers, telephone lines and all necessary items for each desk
Report on a weekly basis to department managers and directors on the process
Keep reports and records on each weekly meeting held
Work off of helpdesk tickets to resolve issues within the call center Skills and qualifications:
Reliable, punctual, flexible, friendly
Phone and clerical experience
Quick learner
Proficient with Microsoft office Word, Excel, Outlook
Accurate in everyday data entry
Great at multi-tasking, organizing, prioritizing and scheduling
7+ years of interacting with employees and customers on a daily basis
Basic math and excellent written/verbal communication skills
Printer and fax machine experience
Self-starter
References upon request