Customer Service Engineering
Resume:
Mary Catherine Alba Raro
Provincial Address: Zone 2 Ilawod St. Busac Oas, Albay
Present Address: . 15 Lot 8 Phase 1 Regina Ville 2000
Brgy. Inocencio Trece Martirez City, Cavite
Email Address: *******@*****.***
Contact Number: 093*-****-***/090*-****-***
CAREER OBJECTIVE:
To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.
PERSONAL INFORMATION
Date of Birth: June 20, 1991 Place of Birth: Busac Oas, Albay
Citizenship: Filipino Religion: Roman Catholic
Height: 5’ Weight: 120 lbs
Status: Single Gender: Female
Father’s Name: Crisanto D. Raro Occupation: None
Mother’s Name: Editha A. Raro (deceased) Occupation: N/A
WORK EXPERIENCE
SITEL PHILIPPINES
Pioneer II Cybergate Plaza Mandaluyong City
Position: Customer Service Representative
October 27, 2014 to January 26, 2016
ANGEL GRACE ACADEMY
Melendrez Life Homes Ortigas Extension Taytay, Rizal
Position: Math Teacher
June 2014 – September 2014
ALBAY ELECTRIC COOPERATIVE INC.
Special Accounts Collection Office – Big Loads
W. Vinzon St., Old Albay District, Legazpi City
Position: On-the-job trainee
April 2012 – June 2012
TECHNICAL SKILLS
Computer literate
Capable of using Windows and different software applications like AutoCAD, Multism, Mathlab, and Proteus.
EDUCATIONAL BACKGROUND
Tertiary
Bicol University Polangui Campus
Polangui, Albay
Bachelor of Science in Electronics and Communications Engineering
Graduated April 2, 2013 and received an award of Best Undergraduate Thesis entitled “e-TriSikad”.
CHED-scholar for five years.
Secondary
Saban National High School
Saban Oas, Albay
Graduated April 2008
Primary
Pacifico Elementary School
Antipolo Old Nabua, Camarines Sur
Graduated March 2004
Proficient in Microsoft Word, Microsoft Excel and Microsoft Powerpoint
EXTRA-CURRICULAR ACTIVITIES
Bicol University Association of Electronics Engineering Students (BUAECES)
5th year representative (S.Y. 2012 - 2013)
Member (2008 – 2013)
1st BUPC Student Research Forum ( Climate Change and Natural Resource Management: Development Category)
Our undergraduate thesis entitled “e-TriSikad” won 1st place.
Institute of Electronics and Communications Engineering of the Philippines – Bicol Student Chapter (IECEP-BSC)
Member (2010 – 2013)
9th Bicol University Student Research and Development Forum( Climate Change and Natural Resource Management: Development Category)
Our undergraduate thesis entitled “e-TriSikad” won 1st runner-up.
SEMINARS ATTENDED
“Introduction to Control Systems Engineering and Design”, “Table of Specifications for ECE Board Exam”, “RA 9292”, and “Access to Cheaper Wireless Mobile: Android via MyPhone”.
University of North Eastern Philippines, Iriga City, March 10, 2013
“Six Sigma Method in Hard Disk Drive Manufacturing: An Engineering Approach,” “3G and 4G Networks” and “ Plesiochronous Digital Hierarchy & Synchronous Digital Hierarchy Fundamentals”
Pili Convention Center, Pili Camarines Sur
July 10, 2011
“Mobile Standards Revolution” and “Modern Navigational Aids”
Albay Astrodome, Legazpi City
November 17, 2012
“ Fiber Optics” and “Semiconductor and Thyristors”
Pili Convention Center, Pili Camarines Sur
November 20, 2010
“Mathlab and Mathcad Applications in Electronic Communcations”, “GSM Architecture”,”3G” and “Wave Division Multiplexing Fundamentals”
University of Nueva Caceres, Naga City
July 7, 2012
“Fundamentals of Mechatronics” and “Temperature Control in a Heat Exchanger”
Embarcadero de Legazpi Celebration Plaza, Legazpi City
August 14, 2012
“Industrial Control and Biomedical Electronics” and “Laboratory Virtual Instrument Engineering Workbench”
Camarines Sur National High School Pavilion, Naga City, February 11-12, 2012
“Fundamentals of Mechatronics” and “Temperature Control in a Heat Exchanger”
Embarcadero de Legazpi Celebration Plaza, Legazpi City
August 14, 2012
“Robotics and Biomedical Engineering” and “Soliton Pulse Technology”
Camarines Sur Polytechnic Colleges, Nabua, Cam. Sur, November 20, 2011
“4th National Robotics Technology Exposition 2010”
Our Lady of Lourdes College Foundation, Daet, Camarines Norte
July 30, 2010
CHARACTER REFERENCES
Ma. Liezel D. Rañada
Production Engineer
Fujitso
Contact #: 091*-***-****
Michael Isaac E. Inong
Immediate Supervisor
Sitel Philippines
Contact #: 091*-***-****
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Mary Catherine A. Raro
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