Customer Service Quality Assurance

Lisa Thomas

Wharehouse/Production

Chicago, IL 60651

***********@*****.*** - 708-***-****

Seeking A position allowing me to use my skills and experience and to develop new skills and experience.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Home Health Care Aide

PrivateClient - Metrpolis Il. - June 2015 to January 2016

Responsibilities

Responsible for meals, changing dressings, baths, cleaning and cooking.

Accomplishments

My client got better and started doing task on there own.

Skills Used

Losts of patients.

Driver Helper

Eamon Express - Aurora, IL - April 2013 to May 2015

Responsibilities

Responsible for loading and unload trucks, helped tarp and strap loads for delivery, responsible for all

correspondence for loads, also helped track loads, and monthly reports.

Accomplishments

My deliveries were always on time. My paper work was accurate and I never made mistakes.

Skills Used

I multitasked, double check my work followed procedures.

House Keeping, Server

All Team - Chicago, IL - April 2012 to January 2013

Gather and empty trash bends, Follow procedures for the use of chemical cleaners, Clean hospital floors by

sweeping and mopping, Clean windows, Glass partition or mirrors, Requisition supplies or needed for cleaning

and maintenance.

Shipping and Receiving Clerk, packing, labeling,

Xpac - Milan, IL - January 2010 to June 2011

Record products, Packing and order information on specific forms and records, Examine and inspect

containers, Measure and weigh products, Mark and label containers using marking tools, inspect materials for

quality assurance, Palletize orders going out.

Production worker

Sedona Group - Moline, IL - August 2003 to November 2010

Receive and count stock items, Record data manually or use computer, Verify inventory computations by

comparing them to physical counts of stock, Store items in a orderly and accessible manor, Clean and maintain

supplies, Issue or distribute materials to customers and coworkers.

Receptionist

Century Charters - Maywood, IL - November 1994 to July 2003

Operate communications system, Such as telephone, and two way radio, Transferring calls, greeting callers,

relay or route incoming messages, perform clerical duties, Complete forms for booked trip's, Scheduling

appointment's.

ACTIVITIES

[Volunteer], Eckerd Pk. for Special needs Children, Chicago, Il

Frequent Tennis player, Aurora Activity Pk., Aurora, IL

ADDITIONAL INFORMATION

SKILLS PROFILE

Providing excellent Customer service skills, Shipping and receiving, Switchboard, Crew leader, Detailed

Oriented, Operate hand held pallet jack, Pack and unpack shipment boxes, Sort materials. Money

management.

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