Resume for Darryl Biech

Cell: 250-***-****

Alt. Phone# (Messages): 250-***-****

actinf@r.postjobfree.com

Currently I am seeking IT related work.

Democratic and Republican Conventions (2008)

MAC O/S-10.x Technical Support

I was contracted by Stafflogix to provide for IBM remote

support for networked APPLE OS-X PC's during the USA National Republican and USA National Democratic Conventions of 2008. This was during late August and early September 2008.

GLOBAL SUTHERLAND Vernon, B.C. (2006-2007)

Microsoft Technical Support (Vista, XP)

Call Center Technical Support for Microsoft clients via this call center company head-quartered in Rochester NY, USA. I was the top Tech Support Rep. in their Vernon Call Center.

Microsoft Approved Training and Technical Support for Microsoft Clients.

CONVERGYS Kamloops B.C. (2003-2004)

Technical Support

I supported Time-Warner's "RoadRunner

Hi-Speed Online" Cable-Modem customers in the USA

from Kamloops, B.C., Canada (call centre).

Averaged 30+ resolved calls

Per day and solved at least 2 problems per call

solving 100+ issues a day.

MISSION HILL FAMILY ESTATE

Westbank B.C (May 2003 – Sept 2003)

Technical Support

Technical Support (XP) for in-house sales, marketing POS customers. Some Network Cabling for the Western Canada Premier’s Conference. Had 100% success with my custom voice and data cables.

GENUiTY (Cambridge MA USA)

UNIX Senior Security Administrator

12/04/2000 - 03/30/01

Responsible for adding Unix Accounts

UNIX Account modifications and deletions

Editing sudoers files (eg. 1 time root access in order to run a protected command)

Editing group files

Editing shadow files

Administrating NIS

Administering NIS+

Also handled various assignments and projects

Administering printers

Administering Email

General UNIX shell scripting

(sh, ksh, csh, tcsh, bash, ssh)

Informix 4GL Development and C++ Windows GUI Front End development.

Putnam Investments

Senior UNIX Administrator/Vision DBA 05/22/2000 - 10/27/2000

Support a SUN virtual machine (1 of 4 on a SUN E10000 25GB RAM)

Stock Market Data feeds massaging

Korn and C Shell scripting using awk and sed.

Responsible for Database Rollbacks and AutoSys monitoring

CRON file editing and batch jobs

SRDF Link synchronizations with the Primary Production Server (SUN E6000)

Database refreshes (weekend work)

State Street Bank

SENIOR SECURITY ANALYST

UNIX Security Administration

NIS ADMINISTRATOR

Global Processing Data Services (GDPS) Division

UNIX Security Administration.

UNIX Security Administration for over 500 UNIX production servers World-wide as part of the Global Data Processing Services team.

Involved in weekly meeting with regard to production server deployment.

AIX Administration (8 months)

INFORMIX 4GL Development with DB-Access/SQL Scripting.

BankBoston

TRADE FLOOR TECHNICAL SUPPORT and

TRADE FLOOR WORKSTATION INVENTORY MANAGER

Level 2 UNIX/NT/Novell Support

(02/08/99 - 07/07/99)

Assisted in setting up a modern trade floor addition (weekend work)

Supported UNIX Workstations (hardware and software) at Level 2

Supported NT 4.0 SP3 (hardware and software) at Level 2

Supported Novell (hardware and software real mode drivers etc.) at Level 2

Supported Printers (hardware and software and firmware)

Recommended Trade Floor Modifications

(such as local printers to reduce print lag)

Supported Applix and Citrix Metaframe Windows Emulators on SUN Workstations.

Exceed for NT and Xoftware W95.

Fedline Setup and large money transfers.

Coordinated a $2 Billion single TSX that

was audited.

Pfizer Central Research, Groton CT.

UNIX Application Support

WORKFLOW ADMINISTRATOR

PROJECT MANAGER

01/19/1998 – 02/06/1999

Technical Support and Administration for a Medical Document Imaging System SUN E5000 Ultra Enterprise Server with 300+ W95 clients.

Client and server side support in a team environment.

Some C programming.

Extensive use of Informix SQL, UNIX, FTP, Microsoft Office products,

MS-DOS, W95 for both support and ad hoc reports on this production server.

Network printer troubleshooting and support

Some NT and VAX/VMS Support

CLINflo 1 & 2 Support

Floware Administrator (Informix Workflow Engine).

There were 600+ Informix Databases comprising 300GB of production data

Supported numerous drug studies like VIAGRA, AZITHROMYCIN, TROVAN, etc.

AIX Administration (12 months)

Temp. Project Manager (CLINflo)

SQL Scripting

UNIX Shell scripting

Sonax

Oliver, B.C., Canada (1997)

UNIX System Administration

SCO-UNIX System Administration

INFORMIX/4GL Development with Windows GUI

C++ front end development.

Support Windows 95 and Windows 95 Office Suite

Novell Network support

Trade Union Research Bureau

Vancouver, B.C. (1996)

HP-1000 MiniComputer Systems Administration

HP1000 MiniComputer

FORTRAN 77 programming

System Administration.

Also PC Support

RS-232 Interfacing

SMOS Systems (Seiko Epson Affiliate)

Richmond, B.C. (1995)

C and 80x86 Assembly Programmer

Wrote a test utility for vertical and horizontal retrace timings in

Assembly Language the 838 nS. 8253/4 system timer chip

IBM video mode compatibility testing

Seiko Epson family video controller testing

(using SPC8xxxx proprietary specifications).

This utility tested the entire range of IBM

"Standard" video modes and some SVGA modes (VESA VBE 1.2)

power down state testing

planar mode video writes

packed pixel mode video writes

Education, including on the job:

Windows 7 Support Training ... 2010

Business Server 2008 Training 2009

MAC Support and UBUNTU LINUX... 2008

Microsoft Windows Vista Support 2007

Microsoft IE7 Technical Support 2006

Micrsoft XP Technical Support.. 2005

Microsoft Outlook & Express ... 2004

Cable Modem Support 2003

ADSL 2002

NIS 2001

NIS Administration 2000

Trade Floor Support 1999

UNIX Informix (Database Engine) 1998

SQL Queries via DB-Access 1998

Workflow Engine -Plexus Floware 1998

HP-1000 System Administration.. 1996

HP FORTRAN 77 1996

RS-232 serial port interfacing. 1996

Windows 95 Setup 1995

C 1992

UNIX Application Support 1991

C Level 2 1990

COBOL (IBM System 370 1990

Assembly Language Programming.. 1989

C Level 1 1990

IBM System 370 Assembler 1990

Systems Analysis Levels 1 & 2.. 1988

Build Your Own ROBOT (VCC 1987

VAX FORTRAN 1984

VAX PASCAL 1983

BASIC 1977

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