Customer Service Medical Assistant
Resume:
Ruth Roberts
Mayodan, NC 27027
****.**********@*****.***
SUMMARY
An energetic, and dedicated individual with experience as a Medical Assistant, Teacher and Customer Service Representative. Detail and consumer oriented with excellent administrative and interpersonal skills as well as the ability to meet and exceed set goals and expectations. Seeking a position where my skills and abilities will contribute to job and company excellence.
SKILLS
Experience with EMR
Proficient in Medical Procedures and Techniques
Proficient in Word/Excel/PowerPoint
Experience with ICD-9/CPT Coding
Excellent Written and Verbal Communication Skills
Applied HIPAA Regulations daily
WORK HISTORY
Triad Adult and Pediatric Medicine; High Point, NC 2012 - Present
Certified Medical Assistant
Recorded patients' medical history performed and recorded vital signs.
Prepared treatment rooms for patient examinations, cleaned and stocked rooms as needed
Collected laboratory specimens, logged the specimens, and prepared them for testing
Performed general office duties, such as answering telephones, completing insurance forms
Scheduled appointments for patients; contacted medical facilities or departments to schedule patients for tests or admission
Creative Corner Child Care Inc.; High Point, NC 2008 - 2012
Teacher
Organized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music and storytelling
Taught basic skills such as color, shape, number and letter recognition, personal hygiene and social skills
Observed and evaluated children's performance, behavior, social development and physical health
Provided a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
Diamond Retail Services Incorporated; Stokesdale, NC 2005 – 2007
Customer Service/clerk
Operated a 12-line shore tell phone system and transferred calls to respective departments
Performed and posted data to a data base software system.
Called customers to make sure they had heard from a Technician and they were satisfied with the performance of the technician and happy with our services.
EDUCATION
Cornerstone Internal Medicine; High Point, NC 2011
Medical Assisting and Administrative Internship
Brookstone College; Greensboro, NC
Certified Medical Assistant
Contact this candidate