Legal writing, Legal editing, Legal research, Customer Service, Sales
Resume:
Katherine
Palara
Al Muteena, Dubai, U.A.E.
***************@*****.***
LinkedIn: Katherine Palara
Profile
Capable of analyzing legislative texts and
gaining complex information from it. Full
knowledge of studying cases and
corroborating citations against external
database. Able to draft useful legal content.
With legal experience and in-depth
knowledge of the legal industry.
Skills and Capabilities
familiarity with Lexis Nexis;
adept in completing tasks assigned
within the given time frame to meet
aggressive deadlines;
possesses excellent communication and
writing skills;
superior research skills;
accepts directions easily;
willing to invest time and effort to
complete certain responsibility;
good typing and clerical skills;
customer service oriented;
able to express ideas in a clear
organized, concise and logical manner;
accepts supervision and is able to
supervise others;
a hard worker and is eager to learn; and
has good moral and ethical standards.
Information Technology Qualifications
MS Office Applications (Word, Excel,
Powerpoint)
Education
University of Manila
Bachelor of Laws and Letters (Graduate)
2011
Manila, Philippines
Saint Louis University
Bachelor of Arts Major in Political Science
(Graduate) 2004
Baguio City, Philippines
Personal Information
Marital Status Single
Nationality Filipino
Age 34
Work History
Executive Officer September 2015 - present
Quality Oil LLC Dubai
United Arab Emirates
Responsibilities:
Manages the day to day affairs of the organization to ensure its smooth operation. Performs regular administrative and clerical functions such as drafting correspondence, appointment scheduling, systematizing and retaining electronic and paper files, and making travel arrangements. Legal Editor June 2014 - August 2015
Reed Elsevier Shared Services Inc. (Philippines)
Legal Content Development
Lexis Nexis Practical Guidance (Australia)
Quezon City, Philippines
http://reedelsevier.com.ph/
Responsibilities:
Assures the currency and accuracy of legal editorial content according to client specifications. All content uploaded must adhere to a specific schedule and quality assurance measures. Ensure that developments in the law are monitored. Work with team and colleagues to develop and implement ongoing product development to implement continuous process improvements to achieve best practice. Participate in the annual cycle of product reviews. Carry out copy editing, content editing and proofreading on diverse legal publications. Legal Editor March 2014 - June 2014
ESS Manufacturing Company, Inc.
Makati City, Philippines
Responsibilities:
Writes and edits legal content pertaining to taxes. Monitor changes in legal content so that the product remains parallel with the client's specifications. Plan, coordinate and edit material legal content for publication. Call Center Representative August 2010 - March 2013 Sitel Philippines
Pasig City, Philippines
http://www.sitel.com/countries/philippines/
Responsibilities:
Deliver excellent customer service by answering queries, clarifying desired information, researching, locating, and providing information. Sells additional services like up-selling account add-ons and explaining its new features. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Intern June 2004- December 2005
Sanidad Law Office
Baguio City, Philippines
Responsibilities:
Fact checking cases, looking into precedents and researching legislations. Answering phone calls, writing emails and filing pleadings. Consumer Sales Force April 2003 - May 2004
Philippine Long Distance Telephone Company (PLDT)
Tarlac City, Philippines
www.pldt.com.ph
Responsibilities:
Generate income and revenue by increasing brand awareness and driving sales forward. Interacts with new customers so that they will learn about the brand. Encoded and transmitted data and reports; responsible for reminding subscriber's phone bills and unsettled accounts and updating them with our latest promos; handled phone enquiries, house to house promotions and prepared monthly reports.
Consumers Sales Force December 2001- March 2003
Philippine Telecommunications Company (PILTEL)
Baguio City, Philippines
www.piltel.com.ph
Responsibilities:
Building trust throughout the customer sales cycle to increase customer satisfaction. Spend most time on the telephone talking with prospective customers and making appointments for customers to buy the products. Supplied management with oral and written reports on competitive activities and customer needs, problems, interests. Identified the advantages and compares organization’s products/services to know the possibility for new products and services.
* REFERENCES AVAILABLE UPON REQUEST
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