IT Consutlant/Vendor Management/Data Center Services & Infrastructure

Matthew Thompson

**** **** ******, *** * Brooklyn NY 11204 917-***-**** ***********@*******.***

EDUCATION

FORDHAM UNIVERSITY, Gabelli School of Business – Westchester, NY, 01/14 – Present

Executive MBA (EMBA) in Business Management with a dual concentration in Information Systems

Expected graduation 05/16

PACE UNIVERSITY, Lubin School of Business – New York, NY, 09/00 – 05/04

Bachelors in Business Admin (BBA), Major: Finance, GPA 3.7

PROFESSIONAL EXPERIENCE

UNITED STATES NAVY Logistics Specialist 3rd Class - LS3 San Diego, CA, 04/10 – 04/13

Provided diverse logistics and accounting support in a global setting to aviation, surface, subsurface, and expeditionary forces.

Ordered, received, inspected, stowed, preserved, packaged, shipped, and issued materials and cargo.

Operated Navy post offices, while accounting for government materials.

Prepared and maintained required forms, records, correspondences, reports, and files.

Preformed duties associated with hazardous material control and management.

Entered and utilized financial accounting and data systems to perform inventory and financial management functions.

GOLDMAN SACHS USIS - Vendor Management Analyst / Consultant Jersey City, NJ, 06/05 – 02/09

Supported all consolidated projects as well as major building solutions for thin buildings excluding Data Centers

Designed, built, and procured services for Data Centers, non-major and regional projects

Provided technical solutions and design reviews of all projects

Ensured quality assurance of project and day to day installations

Updated cable management database on a continuous basis and submitted additional infrastructure requests for all major/day to day projects as needed

Familiar with data center tasks such as the coordination of 1000’s of physical server installs, cabling infrastructure, electrical circuit requests and removal of decommissioned hardware while and maintained optimal site performance as well as documenting and troubleshooting network related issues

Provide 24x7 on-call support as well as complete documentation on 1000’s of weekly work requests

Responsible for the submittal of additional work order requests as a part of day to day functionality and resolution of voice and data troubles upon request

Remedy/Server Projects, Dispatcher/Consultant New York, NY

Provided support on projects and successfully executed them beyond my current job responsibilities

Constantly communicated with vendors, technicians and customers via phone, fax and e-mail to ensure troubles were taken care of in a timely and orderly fashion

Dispatched technicians for high volume voice and data troubles

Facilitated the communication between staff and supervisors by initiating resolutions to help identify and evaluate problems

Reviewed and distributed daily completion lists to management for both personal and company records

Monitored Remedy (internal system) in order to resolve any voice or phone troubles on all Goldman Sachs campuses

Scheduled and documented SRS/WOR/Vendor Escorts when requested to resolve work order issues

MOODY’S INVESTORS SERVICES Human Resources, Associate Intern New York, NY, 06/98 – 06/00

Worked directly with Human Resources director on various HR related projects

Responsibility included filing personal folders, benefits, direct deposits and payroll as well as scheduling interviews

COMPUTER SKILLS

Proficient in MS Office - Excel, Access, Visio, PowerPoint, Word, Outlook, Project, Share Point

Internal systems – Cleo, Oracle, Lotus Notes, SRS, CMS (Cable Management System), E-trac, Remedy OS, Naval Aviation Logistics Command Management Information System (NALCOMIS), Relational Supply (R-Supply)

A strong technical understanding of data center operations and infrastructure management

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