Kumar Manikantan Ramachandran

E-Mail:acthkx@r.postjobfree.com; Skype: kumar.manikantan1

Mobile: +919*********; LinkedIn: in.linkedin.com/in/kmanikantan/

ABOUT ME

An experienced Software professional primarily in the GRC (Governance, Risk and Compliance) and ERP ( Enterprise Resource Planning) domains with exposure to a variety of roles that includes Delivery Management, Project Management, Business Analysis & Consulting.

Strong delivery/project management skills with particular strength in understanding the customer needs and ensuring the right solution is delivered thus contributing to Customer Satisfaction (CSAT).

HIGHLIGHTS

DELIVERY MANAGEMENT (8+ YEARS) – GRC SOLUTIONS

Managed, coordinated and implemented various projects.

Analyzed requirements, tasks prioritization, identified dependencies and designed solutions.

Defined scope, developed timeline, scheduled deliverables.

Built teams, defined roles, managed resources, coordinated meetings, evaluated risks and issues.

Facilitated team collaboration and fostered communication; created and managed action items.

Functioned as interface to users and stakeholders; oversaw releases; reported status.

Developed and managed plans, coordinated projects, delivered results.

BUSINESS ANALYSIS (6+ YEARS) – GRC SOLUTIONS

Lead the BA team in requirements gathering and documentation.

Wrote or edited multiple documents, including requirements document and functional specifications.

Served as SPOC for the client and other stakeholders in critical, high-visibility implementations.

Gathered & analyzed requirements; developed and proposed solutions for various projects.

Defined & developed use cases and reviewed test cases, mapped processes and requirements.

Managed user acceptance tests.

OTHER TRAITS AND SKILLS

Meticulous in planning and precise in execution.

Highly regarded for motivating, mentoring, leading talented professionals using interactive & motivational leadership. Renowned for leading by example to bring out the best in cross-functional teams. Respected as a proponent of empowerment and accountability.

Consistent record of delivering results.

Bold but prudent in decision making, polite but firm in expression.

INDUSTRY SECTOR EXPERIENCE

- Food & Beverage - High Tech - Airlines

- Energy and Utilities - Manufacturing - Banks and Financial Services

- Healthcare - Retail

PROFILE & VALUE

- Delivery Management - Team Building / Team Management

- Business Analysis - Client Engagement Management

CAREER CONTOUR & HIGHLIGHTS

CURA SOFTWARE SOLUTIONS – SEP 2015 TO TILL DATE

Responsible for Delivery and product upgrades.

Responsible for managing team of Functional Analysts.

As SPOC responsible for the Customer Management.

Responsible for task allocation, prioritization and status updates to the stakeholders.

COEXTRIX TECHNOLOGIES PVT. LTD. – MAR 2014 TO APR 2015

Responsible for Project Delivery and Platform upgrades.

Responsible for Functional and Business Analysis of customer requirements, and configuring them on Microsoft Dynamics AX 2012 R3 (ERP) Platform

As SPOC responsible for the Customer Management.

Responsible for leading and mentoring a team of over 25 people in the ERP Practice.

Responsible from concept to commissioning of SEAL and IntelliInvoice solutions to the Logistics Industry.

HIGHQ SOFTWARE PVT. LTD. – APR 2012 TO MAR 2014

Responsible for Functional and Business Analysis of customer requirements, and configuring them on MonD Platform.

Responsible for Project Delivery and Platform upgrades.

Responsible for Testing and deployment on the Cloud (AWS)

As SPOC responsible for the Customer Management.

Responding to third party auditors by developing the RCM, demonstrating the same, and securing the SSAE16 SOC1 Type 1 and Type 2 Certification.

METRICSTREAM INFOTECH INDIA PVT. LTD. SEP 2004 TO APR 2012

Responsible for managing and delivery of various projects in different verticals.

Responsible for Functional and Business Analysis of customer requirements, and configuring them on Metricstream suite of products.

Responsible for conducting GAP Analysis between the requirements and the product features.

Responsible for writing the Requirement and Functional Specification documents.

As Sr. BA responsible for conducting UAT session and get client sign-off.

Responsible for managing the Test team and reviewing the various test artifacts.

Responsible for writing/editing and review of Test Plan, Test Scenarios and Test Cases for various products/projects.

As Principal QA Lead responsible for mentoring and training the QA Team members.

Responsible for conflict resolution between QA Team and other Stakeholders.

Deputed to various customer locations in the USA, Canada, Switzerland and Middle-East.

XALTED INFORMATION SYSTEMS PVT. LTD. APR 2004 TO SEP 2004

Responsible for writing the Acceptance Test plan for OSS/BSS solution.

Responsible for writing and editing the various business scenarios for Interconnect Billing.

Responsible for writing and editing the various Data Center checklists to setup a Telecom Data Center.

Responsible for testing the Modula suite of products for functional, system, integration, performance test cycles.

NAGARAJ TECHNOLOGIES PVT. LTD. JUN 2000 TO MAR 2004

Responsible for validating the Markdown Optimizer and Promotions Optimizer products of i2 Technogies.

Responsible for testing the Doctor Office Automation tool for functional, system, integration, performance test cycles.

Responsible for Database Administration and synchronization between Hand-held devices and Desktop using ActiveSync.

Responsible for testing the Vehicle Tracking System for functional, system, integration, performance test cycles.

Responsible for setting-up Oracle Parallel Server and Database Administration for Vehicle Tracking System.

EVOLUS INDIA PVT. LTD. MAY 1996 TO MAY 2000

As Account Manager responsible for Client Management with various customers.

Responsible for implementing evolusERP by configuring the product to suit the customers’ business needs.

Responsible for building the Testing Team (> 25 members) by recruiting, mentoring, developing and managing the team

Responsible for testing the different modules of evolusERP, a product targeted for the SME segment, for functional, system, integration, and performance test cycles.

Responsible for writing/editing and review of Test Plan, Test Scenarios and Test Cases for evolusERP.

Responsible for Database Administration of the SQLBase and Oracle Databases for evolusERP.

OVERSEAS PROJECT ASSIGNMENTS

CLIENT

PROJECT

ROLE

FROM

TO

Al-Rushaid Group, Saudi Arabia

ERP (MS Dynamics AX 2012 R3)

Delivery Manager

March 2014

April 2015

GASCO, Abu Dhabi, UAE

GRC (Governance, Risk, Compliance)

Sr. Business Analyst

March 2012

April 2012

Nestle S.A, Vevey, Switzerland

iAMS (Internal Audit Management System)

Sr. Business Analyst, Support Manager, SPOC

September 2011

April 2012

Saudi Aramco, Dhahran, Saudi Arabia

Risk Management and Internal Audit Management

Sr. Business Analyst, SME, SPOC

October 2010

September 2011

BAPCO, Awali, Bahrain

Audit Management, CAPA Management, Incident Management

Business Analyst, Project Manager, SME

December 2009

April 2011

Nexen Inc, Calgary, Alberta, Canada

Source Inspection Management, Supplier Quality Management

Business Analyst, SME, SPOC

September 2008

November 2009

National Semiconductor Inc, Santa Clara, California, US

PQA (Product Quality Assurance), CAPA (Corrective and Preventive Action)

Business Analyst, SME, SPOC

February 2008

September 2008

Cummins Inc, Columbus, Indiana Polis, US

MNC (Material Non-conformance), CAPA (Corrective and Preventive Action), CQM (Customer Quality Management)

Business Analyst

November 2007

March 2008

FIDES Informatik, Zurich Switzerland

FIDES Treasurer

Database Administrator

October 1997

April 1998

ACADEMIC CREDENTIALS

1994 B Sc (Physics, Mathematics and Electronics) from Bangalore University

CERTIFICATIONS / TRAININGS

PTM (Professional Diploma in Software Technology and Systems Management) from NIIT, Bangalore

Oracle Database Administration from NIIT, Bangalore

Rational Team Test from STQC, Bangalore

IT SKILLS

Operating System : Windows, HP-UX, SUN Solaris, Linux 7.0, WindowsCE

Languages : C, C++, PL/SQL

GUI Tools : PowerBuilder 5.0, Centura 1.5

Databases : Oracle11i, SQLBase 7.5, SQLServer 7.0

Reporting Tools : COGNOS Impromptu, Business Objects 6.1

Testing Tools : Rational Team Test, Test Director 8.0, QTP 8.2, LoadRunner 8.0

Other Tools : MS-Project, MS-Word, MS-Excel, MS-Powerpoint, Visio

PERSONAL DOSSIER

Date of Birth: 12th October 1972

Passport No.: G3902587 valid till 06/2017 (US B1/B2 Visa valid till 06/2017)

Marital Status: Married

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