Management Customer

Shalini V

KPNivas,

Sri Balaji Nagar,

New Perugalathur,

Chennai,

Tamilnadu,

Pin code – 600063.

Mobile. No: +917*********

Email: **************@*****.***

Career Objective

To take up a challenging job in an innovative environment to uplift the Organization and the Society with my talent, skill and creativity.

Educational Qualifications

Course Institution

Board/

University Year of Passing Percentage

MCA

Bharathiar

University,

Coimbatore

Bharathiar University,

Coimbatore 2013 73%

B.Sc

Computer

science

Texcity arts and

science college,

Coimbatore

Bharathiar University,

Coimbatore 2010 67%

H.Sc.

SVT Matriculation

Higher Secondary

School Matriculation 2006 60%

S.S.L.C.

Merit Target

Victory

Matriculation

Higher Secondary

School Matriculation 2003 54%

Software Proficiency

Operating Systems : Windows 98/XP,7

Languages : C, C++, Java

DBMS Packages

IDE

:

:

SQL Server

NetBeans, Eclipse Juno

Packages : MS OFFICE

Experience

Infosys BPO limited, Chennai –Dec 2014 to Jan 2016

Working as a Process executive on Accounts payable division.

Singly handled many cases and resolved before SLA.

Used tools like Siebel, IBP, Optima for querying data from data pool.

SAP is used for processing the data.

Certifications

CCNA

Diploma in Software testing from SEED

Areas Of Interest

Non Voice Process

Voice Process

Achievements

Always a member in Top 5 performers on Monthly perfromance assessments.

Acted as a class representative

Won in Carom Board college level competition

Project: Inspection and Cost Management for Heavy Construction using M-Commerce System Team Size: 1

Technologies Used: Android

Database: MYSQL

Details:

This Project is to manage Building Construction and Cost Management.

Three Login used: Admin Login, Inspector Login and Customer Login.

Modules are Cost Management, Inspection Management and Customer Remarks. Many Sub-Modules comes under Inspection and Cost Management.

Cost Management: This application provides full services of Construction by having the Details of Construction and Materials details to User.

Total Project Cost can be determined early in this process and can be managed through Mobile Application.

Inspection Management: This Inspection is carried through mobile devices using smart phone technologies for building inspection enabling the inspector to instant access of data.

The inspector can use the mobile camera to capture the images and simultaneously feed the data through mobile application which allow both offline or online. Both the admin and customer can see the defects by their Login.

Defects: Wall, Floor, Restructure, Damages, Window Broken, Kitchen neatness, bathroom damages, electrical, plumbing etc.

Customer Remarks: Customer receives inspection details with remarks and fine dues. Customer can pay the fine according to their defect. Personal Details

Father’s Name : Mr M. Venkatachalapathy

D.O.B : 06/03/1988

Sex : Female

Nationality : Indian

Marital Status : Married

Languages known : English, Tamil, Malayalam

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge. Place : Your’s truly,

Date :

Shalini.V

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