SHIHAB UDDIN

): +973-***-***** (Currently Bahrain)

*: acthbk@r.postjobfree.com,: Almoayyed International Group (iWORLD CONNECT) Bahrain JOB OBJECTIVE

In Search of excellence in Networking (in the field of Routing, Switching, Security & VoIP) / L3Technical Support / Project Management where I can grow, utilize my expertise and as well as be an asset for the company

CAREER SUMMARY

• 8 years of experience in the areas of Technical Implementation/Support, Project Management, System Administration, Networking and end-to-end Infrastructure Management

• Currently associated with Almoayyed International Group Bahrain

• CCIE# 51390, CCNA, CCSP, CCVP, CCNP Data Center CERTIFIED, with expertise in providing effective business solution and technical architecture

• Hands on Experience in HP networking, Juniper, PALOALTO Networks, and CYBEROAM

• Well versed with Routing, Switching, Security and VOIP

• Adept in analyzing information system needs, evaluating user requirements, custom designing solutions and troubleshooting critical issues in the process

• Highly motivated engineer adept at handling Core Networking, Implementations/Project Delivery & Support

• Deft at spearheading the efforts across reputed organizations for Project Management and Implementation Roles

• Excellent communication & interpersonal skills with strong analytical, team building, problem solving and organizational abilities

CORE COMPETENCIES

Networking Technical Support (L3) Project Management Team Management Troubleshooting Configuration & Maintenance KEY Technical SKILLS

• Routing – OSPF, BGP, EIGRP, policy based routing, MPLS, IPv6, EEM scripting, IP services, Multicast

• Switching – VTP, RSTP, STP, Etherchannel, MSTP, port security, 802.1x, SPAN, RSPAN, VOICE VLAN, MACROS, Private Vlans, VSS.

• Security- ASA, PIX, Security context, security policies, ACLs, IPS, content security, Next gen firewall, IPsec VPN, DMVPN, Remote access VPN, SSL VPN

• Voice- CUCM, Telepresence, CME, Voice gateway, MGCP, SIP, H.323, IVR, IVR Scripting, FXO, FXS, E1, BAT, ATA, SIP trunk, SCCP, Calling search space and class of restriction, translation pattern, route pattern, numbering plan

• Troubleshooting in the field of Routing, switching, security and voice. Skill Set

Project Management

Networking Operations

Technical Support

Troubleshooting

Team Management

Routing & Switching

Security

Voice Over IP

Academic Records

• American International University – Bangladesh (AIUB) 2002-2006; Bachelor of Science in Electrical & Electronics Engineering CGPA 3.14 (out of 4)

Design project and thesis: Radio remote control using DTMF signal

• Bangladesh M.H.M.H School & College (DOHA-QATAR) 1999-2001; Higher Secondary School Certificate (result- 76.5%) Professional Experience

May 2012 – Till Date

Network Engineer, Bahrain

Almoayyed International Group, http://www.almoayyedintl.com Technical duties and Responsibilities

• Responsible for level 2 technical support & presales support for Networking products

• Manage and monitor all the AMC customers regarding Large enterprise, government and SMB

• Lead the technical team for any networking projects and provide level two support to field engineers

• Track new trends in the market, adopt new technologies and develop any new technology solutions

• Conduct POCs for existing or emerging technologies and support sales team to promote them

• Develop new solutions for enterprises by integrating Apple & Networking technology

• Defend proposals & solutions in competitive situations

• Carry out discussions with customers to understand the business scope & generate new requirements January 2009 – May 2012

Flora Limited, Dhaka as Systems Engineer, http://www.floralimited.com Technical duties and Responsibilities

• Provide solution and consult different issues related to Network infrastructure, Security and VOIP. Also design large scale networks for enterprise.

• Guide our technical team for implementation, troubleshooting and in some large scale projects work closely with the implementation team.

• Network planning, deployment, manage and monitor of a large network of Flora Limited and also manage an IT support team.

• Maintain and configure OSPF for my internal network within 22 Flora POP’s & 24 client’s POPs and internet connectivity using MPLS, BGP as well.

• Maintain and monitor Flora limited IP telephony network for optimum performance and quality within 22 Flora POP.

• Network Impacts Studies

Analyzes of impact on network routing and security impacts studies due to introduction of new services, releases, expansions or re-configurations of network, routing and security.

• Prepare BOM based on customer requirement/RFQ

• Research all sorts of existing and emerging technologies to build a state of the art and robust network November 2006-December 2008

American International University- Bangladesh

CISCO System Eng.

Dhaka, Bangladesh. http://www.aiub.edu

Responsibilities

• As an authorized Instructor of CISCO networking academy conduct regular CCNA classes

• Monitoring the AIUB network infrastructure and troubleshooting problems as deemed necessary

• Structure cabling (UTP, Optical Fiber), configuring CISCO routers and switches, installing and configuring wireless access points.

• Provide comprehensive reports stating the current status of the network infrastructure and suggest ways and means to meet the growing needs of the organization.

• Installing and configuring different servers using LINUX OS and monitoring them as well. Education

Bachelor of Science in

Electrical &

Electronics

Engineering

Certifications

Achievements and completed major projects at Almoayyed International Group, Bahrain

• Complete project from presales to deployment and migration of IP TELEPHONY SYSTEM for MINISTRY OF ISLAMIC AFFAIRS on their data center

Ø Enable the telephony system with CUCME 10.0, 3945 router, Core switch, access switch, 6901 series phone, 8941 series phone, and 9951 phone system

Ø Integrate with Batelco using E1 for DID using translation pattern for inbound and outbound calls Ø Configure COR for restricting calls for outbound Ø Configured ATA 187 for fax system.

Ø Enable the IVR and Voice mail using CUE 8.6. Scripting for IVR on CUE Ø Integrate the Microsoft exchange with VOICE MAIL system. Ø Provided training to the IT staff of MOIA and achieve letter of appreciation

• Guardian project management and implementation which includes Ø Call manager using BE6K, UCS C200, VMWARE and CUCM 10.0 Ø Ip phone setup and configuration for Bahrain and enable calls in between UAE and Saudi Ø Telepresence among 4 users using sx80

• IBN khuldoon National School Project management and implementation which includes Structured cabling, fiber cabling,

4500-x switches using VSS, Redundancy and port channeling for all access switches (2960-x), Policy based routing for multiple ISPs

Redundancy among 5508 Wireless LAN controller, 2700 access points (160 aps) Cyberoam firewall for application visibility and control, anti-x, LDAP integration and Internet user login using captive portal

• Application of network security with Cyberoam CR500i, Virtual WLAN controller and CISCO prime using UCS for Bahrain Bayan school which consists of 60 access points with integration to Microsoft LDAP for authentication

• MODERN MECHANIC

Cyberoam firewall for application visibility and control, load balancing among dual ISPs, individual user internet access policy based on schedule and anti-x

• TAZUR insurace company project management and implementation which includes Migration of old firewalls to the new ASA 5515-X, Dual ISPs with policy based routing, VPN (site-to-site, any-connect, web vpn clientless), application visibility and control, anti-x, ACTIVE-DIRECTORY integration and internet user login

• Ministry of Foreign Affairs on Network secuirty, Data and wireless Network Upgradation, monitor and manage the network for AMC

• Bahrain CIVIL AVIATION AFFAIRS network for IPT, Data and Network Security and achieve customer satisfaction. Monitor and manage the network for AMC

• Site-to-site VPN and VoIP solution for Primedia

• Achieve traffic isolation for Prudent Solution and BAPCO using CISCO IE-3000 industrial switches configuring private VLAN, Promiscuous ports, community port and isolation port

• Achieve satisfaction among AMC customers

Achievements and completed projects at Flora Limited, Bangladesh VOICE over IP networks

• Implementation of IP telephony & integrating it with traditional phone system for Mutual Trust Bank Limited (MTBL) on their data center

Ø Phone calls between IP phone to IP phone using CUCM 8.0 Ø Configured SRST mode in router in case of link failure with CUCM8.0. Ø Qos for voice bandwidth optimization and prioritization. Ø Audio conferencing & call hunting using broadcast algorithm. Ø Integrated traditional phone system with IP phone system using voice gateway (H.323 and MGCP protocol for voice gateway).

Ø IP telephony IVR using script in router and auto attendant software. Ø Extension mobility, Call forwarding, caller ID, PLAR, call parking and call back feature. Ø CUCM Disaster recovery using SFTP.

Ø Used calling search space and portioning for restricting calls between certain user groups. Ø Used CDR tools for billing and call details record for users Ø Used Real time monitoring tool for monitoring the CPU usage on CUCM, interface status and no. of calls being placed in real time mode.

Ø Existing PBX number mapping with IP phone using hook flash and call forwarding on the voice gateway. Ø Used E1 link to connecting with the PSTN network. Ø Deployed CISCO UNITY server for voice mail and integrating it with CUCM 8.0 and Microsoft exchange server for text-to-speech email.

• Implementation of IP telephony & integrating it with traditional phone system for FLORA Limited data center

Ø Integrated CISCO unified Presence server with IP telephony system enabling features like instant messaging, soft phone and hard phone controlling etc.

Ø Phone calls between ip phone to ip phone using CUCM 8.0 Ø Configured SRST mode in router in case of link failure with CUCM8.0. Ø Qos for voice bandwidth optimization and prioritization. Ø Audio conferencing & call hunting using broadcast algorithm. Ø Integrated traditional phone system with IP phone system using voice gateway (H.323 and MGCP protocol for voice gateway).

ROUTING, SWITCHING & Network Security

• Bangladesh Research and Education Network (BDREN) implementation and commissioning Ø Connecting the universities nationwide with BDREN Which is a service provider for connecting National research and education networks all over the world and Internet Ø Configuration of BGP Using CISCO ASR 1000 series router on BDREN Ø Configuration of Performance routing and policy based routing on BDREN network Ø Configuration and implementation of QoS Policy for traffic limiting, prioritization etc for users and zone-based policy firewall for securing the network with unwanted traffic and threat

• Successfully promoted and configured Palo alto networks on National Bank Ltd. Ø Created virtual routers connecting two ISPs and using policy based routing using PA-2050 Ø configured Application visibility and control for the users as well as Qos Policy on per user and per application basis

• NAC implementation on EXIM Bank Ltd. data center Ø Implemented NAC out of band real ip gateway centrally on EXIM bank data center Ø Used CISCO Secure ACS 5.0 for implementation of 802.1x Ø CISCO Secure ACS 5.0 for role based CLI used for different level of access to network devices. Ø Used NAC for posture assessments like checking whether the antivirus software is installed, updated database of antivirus and windows update check etc.

• Security devices implementation on Mutual trust bank Ltd. new data center Ø Configuration of ASA 5510 with CSC module for securing the organization from internet. Ø Active/Passive configuration between two ASA 5510 for failover Ø ACL configuration on the outbound interface and different protocol inspections applied globally. Ø Upgrading the CSC module as well as its signatures. Ø Policies applied on the CSC module for URL filtering, blocking, spam and mail filtering etc for different group of internet users.

Ø Configuration of ASA 5520 with IPS module for securing the Database from any kind of threat Ø Active/Active configuration between two ASA 5520 for failover Ø Penetration testing to verify the IPS signatures working. Ø Configured scheduled updating of IPS signatures. Ø Integration of CS MARS-55 local controller with security devices. Ø Analyze different types of threats and mitigate those threats. Ø Migration of live OSPF network from single area to multiple area to reduce the router’s CPU overhead and routing overhead.

Ø BGP configuration on internet router for load sharing.

• Implementation of Intranet Network and Security for FLORA Limited data center Ø Configuration of all 22 branches of Flora limited using multiple area OSPF using fiber optics and VSAT Ø Automatic switching between our primary and backup links between head office and branch office using route redistribution and manipulation.

Ø Precisely manage and optimize our networks using CISCO works LMS. Ø Implemented SYSLOG server and integrated it with our core router for recording different types of log. Ø Performed site survey, RF planning and designed wireless LAN solutions using CISCO, LinkSys wireless routers and access points.

• Implementation of Intranet Network and Security for Al-Arafah Islami Bank Limited data center (AIBL)

Ø Implementation and configuration of Intranet backbone through Flora HUB Station and Metronet Fiber link with Cisco 3800 series router, Catalyst 4507R series switch, Cisco 5520 series ASA, Cisco 2811 series router, Catalyst 2960 switch for 36 different locations all over Bangladesh using multiple area OSPF. Ø Configured site-to-site VPN, ASA, IPS sensor using AIP-SSM module, for security

• Implementation of EIGRP and OSPF for Mercantile Bank Ltd. data center Ø Designed and configured multiple area OSPF defining backbone area and totally stub areas. Ø Configured unequal cost load balancing using EIGRP for Mercantile Bank Ltd and used route redistribution process for merging with their OSPF domain.

• Designing and Implementation of multiple area OSPF, site-to-site for National Bank Ltd. all over Bangladesh

Ø Designed and configured multiple area OSPF defining backbone area and totally stub areas. Ø Configured ASA for securing their networks using DMZ networks, security context, port redirection, remote access VPN, protocol inspection and FAILOVER.

Ø Configured site-to-site VPN with core router and other branch routers all over Bangladesh

• Implementation of ASA and BGP on ONE Bank Ltd. data center Ø Connected Bangladesh bank via BGP using two fiber optic vendors and configured load balancing via BGP using route map, local preference. AS-path prepending etc. Ø Configured 5520 ASA by defining inside, outside DMZ zone, Security context and protocol inspection. Ø AIP-SSM module for preventing different types attacks like DoS attack, Unicode attack etc.

• Implementation of ASA on Olympic Industries Ltd. data center Ø Configured ASA for Securing their networks from internet using protocol inspection and basic firewall rules Ø Securely access CCTV devices through internet using port redirection configured on ASA Ø Implementation of dynamic PAT on ASA for internet users.

• Configuration of BGP between Central Bank of Bangladesh and JANATA bank, RUPALI bank, KRISHI BANK etc. for automated check clearing process.

• Provided hands on training for National Bank Ltd. & Mercantile Bank Ltd. (topics covered: Basic routing, switching and security)

• Provided hands on training on multiple area OSPF, BGPv4 and MPLS for the employees of Mango Teleservices Ltd. (International Internet Gateway)

• Contributed for Bangladesh govt. by providing extensive training for Ministry of planning SICT on routing, switching, security, hands on PIX firewall and implementing it as well

• Developed a IP networks lab using GNS3 for our research and development purpose Professional Certifications

N.B. Certification credentials can be sent on demand Achievements at American International University Bangladesh,

• Designed the structured cabling infrastructure connecting 5 campuses of AIUB using Panduit® products

• Configured CISCO routers, Layer 2/3 switches at the core network operation

• Designed and implemented VLANs throughout the university LAN using CISCO Catalyst switches

• Performed site survey, designed wireless LAN solutions using CISCO, LinkSys wireless routers and access points.

• CCIE R & S, No. 51390

• CCNA

• CCNP SECURITY

• CCNP DATA CENTER

• CCNP VOICE

• CXFF

• LCSAS

• CCNA Security

• CCNA Voice

Training Experience

American International University – Bangladesh (AIUB), Dhaka Extra Curricular Activities

• Young editor in the daily newspaper the Peninsula (DOHA-QATAR.)

• Actively take part in CISCO networking academic competition Communication Skills

• Fluent in English and Bengali both verbal and written.

• Skilled in business and commercial correspondence as well as writing reports and dealing with multimedia presentation

Personal Information

Email adds. : acthbk@r.postjobfree.com

Applicant Certification

I certify that, to the best of my knowledge, all of the information contained in this document and attachments is true, Correct, and complete.

• CCNA instructor training (April 17, 2007 – May 02, 2007) CISCO Networking Academy

Bangladesh University of Engineering & Technology (BUET), Dhaka

• CISCO Certified Network Associate (CCNA) (Nov 02, 2005 – Oct 10, 2006) CISCO Networking Academy

Full Name : SHIHAB UDDIN

Father’s Name : MUHAMMAD SALAHUDDIN

Occupation : Shift supervisor in Qatar Steel Company (Q.C Centre). Date of Birth : 10th Dec. 1983

Contact no. : +973-***-***** (Currently Bahrain)

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