EDI/IT Manager

Richard Silvestrini

Summary

A hands on approach with implementation of EDI processes as well as managing trading partner relationships to support business unit s EDI initiatives with internal and external customers

Ability to work as a team player in a fast paced environment, to multi-task and stay organized

Excellent written and oral communication/phone skills

Strong work ethic, attention to detail, and organizational skills

Goal driven, highly motivated, with a desire to take the lead

Experience

1 7/2007 PRESENT China Shipping NA Manager EDI

2 Gather EDI technical specifications, writing requirements, implementing EDI documents and assist with issue resolution.

3 Coordinate the creation (mapping and setup) of new trading partners, vendors and 3PL partners.

4 Interact with sales, customer service and supply chain departments on a daily basis to ensure all systems are freely communicating

5 Coordinate the creation and maintenance of processes and mappings.

6 Creation of EDI document mappings.

7 Audit EDI processes to ensure all metrics are being met and SLA scores are maintained

8 Work with Business partners to troubleshoot and resolve EDI transaction errors in a production environment

9 Liaise with programmers to develop more automated processes

10 Improve Company efficiency by eliminating redundant tasks through automation

11 Experience investigating problems with FTP, AS2 and VANs

12 Strong troubleshooting & analytical abilities; ability to respond & research promptly & thoroughly

13 Serve as the primary POC for all technical issues related to EDI

14 Prepare test plans and evaluate test results for application implementations, modifications, and upgrades

15 Coordinate the design and testing of application/database system upgrades with users and technical staff

16 Develop and update training materials as needed

17 Develop internal resources and direct reports as appropriate

1/2007 12/2007 VAN Consulting Owner

18 Full life cycle development of FTP interface between iSeries and RS6000

19 Bos A Nova Jadvantage GUI interface

20 Procurement of PC, hardware and software

21 PC and Server installation

22 AS/400 Performance tuning

23 Planned, developed and implemented AS/400 backup strategy for major upscale retailer

2/2005 5/2007 GOTHAM WAREHOUSE AND DISTRIBUTION VP, IT

1 Insure that all daily EDI operations function smoothly. This includes monitoring incoming and outgoing EDI documents.

2 Transaction sets include 810, 816, 820, 832, 850, 852, 856, 864, 870

3 Resolution of all EDI discrepancies and problems.

4 Mapping/remapping of all EDI documents for new and existing customers as required.

5 Responsible for making certain that industry guidelines and standards are met and adhered to

6 Server as liaison with customer and vendor EDI technical staff.

7 Serve as a resource for internal EDI questions.

8 Support PC, AS/400 and Network Infrastructure.

9 Handle all break/fix of user PC s, AS/400 terminals and printers, as needed, including ordering, configuration and installation of new or replacement PC s, Printers and/or AS/400 Terminals

10 Install and configure Network, PC and/or Server hardware and software as required.

11 Monitor all Network hardware and software, including but not limited to telecommunication connections (T1, DSL), modems, routers, servers, firewalls, email filters etc., to insure continual availability.

12 Support physical configuration requirements for new locations.

13 Serve as liaison with all hardware and software vendors who provide Network, server and PC products.

12/2002 2/2005 Windsong Allegiance Group, LLC. Manager of Technical Services

1 Managed all aspects of company's hardware and network infrastructure, consisting of Microsoft NT Servers utilizing NT 4.0 and Windows 2000 Server, PC's and AS/400

2 Upgraded AS/400 iSeries from model 320 to 820

3 Performance monitoring and tuning

4 Disk utilization

5 EDI Partner setup and communications

6 Corporate EDI contact for trading partners and VAN

7 Coordinate EDI testing between EDI staff and partners

8 Participated in monthly operations meetings

9 Assisted in the development of Departmental budget

10 E-mail administration for Lotus Notes and Microsoft Exchange

11 Migrated Exchange to Lotus Domino

12 Purchasing agent and decision maker for all hardware and PC/Server based software.

13 Provided support for 5 offices, warehouse and remotes users.

1 Responsible for EDI Trading Relationships and communications with VAN

14 Upgraded Domino server for AS/400 from 5.1.12 to 6.5

15 Download and apply PTF s as needed

16 Developed standard Desktop model and implemented systems rollout of it to all offices

17 Maintain and update CheckPoint and Sonicwall Firewall appliances

18 Support and maintain ACS Apparel system

19 Provided user training for various software packages

20 Assisted in the design and functional approval of custom software modifications

21 Approved, ordered and installed handheld scanners for warehouse

22 Rollout and data migration for 2 new Windows 2000 application servers for Finance and Design departments.

1995 2002 COSCO North America Manager I.T. Business Systems

Responsible for overseeing the entire Corporate EDI Business Systems infrastructure

Conduct regular meetings with user community to define purposes and objectives of EDI Implementation

Supervise corporate EDI Implementation Group including 5 direct reports

Conference with upper level management in a effort to best identify and implement new EDI procedures as they pertain to the particulars of the corporation.

Maintain and upgrade EDI procedures as necessary

Coordinate all MIS and end-user EDI training

Responsible for making certain that industry guidelines and standards are met and adhered to

Managed all aspects of all office networks, servers, network infrastructure and workstation design

Manage Helpdesk, AS/400, PC and Network Operations including 6 direct reports

Manage EDI development and support team

Developed standard Desktop model and implemented systems rollout of it to all offices

Install and connect PC s in all offices to AS/400 via Frame Relay utilizing a TCP/IP LAN/WAN environment

Support IBM AS/400 and PC network

23 Performance monitoring and tuning

24 Disk utilization

25 Capacity planning

Provide support for over 600 users in North America

Purchasing agent for PC s and laptops

Order and install both software and hardware upgrades

Setup EDI trading partners

Maintain EDI trading partner tables

Ramped up 46 new EDI trading partners

Maintenance programming and debugging

Negotiated contracts with 3rd party vendors for service and support

Upgraded EDI data communications from dial-up to FTP utilizing AT&T frame relay network

Configured RJE connection with US Customs for EDI

Set up RAS server and VPN connections

Full Life Cycle development of FTP subsystem

Prioritize new EDI trading partners based on business requirements

Upgraded AS/400 OS from 3.1 to 3.2 to 4.3

Responsible for all data communications

Upgraded Voice Response Unit

Develop and Tested Disaster Recovery/Business Continuity plan with IBM Sterling Forrest

1991 1993 Sterling Optical Programmer

1988-1991 Consumers Distributors

2nd Shift Operator

1985 1988 Maxell Corp.

Computer Operator

Education

Business Administration Union County College 1982 -1984

Business Computer Programming Computer Processing Institute 1985

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