SUSAN N. LUCAS
Ph. *, B lk. *, Lot **, Sage Brush St.
Greenland Subdivision, Cainta Rizal
Philippines 1900
Mobile No. +63-091********
E-mail Address: actguy@r.postjobfree.com
EDUCATION
POST GRADUATE/ MASTER OF ARTS IN SPECIAL EDUCATION
MASTER’S DEGREE/ Specialization in Development Disabilities
DIPLOMA St. Paul University -Manila
DIPLOMA IN PROFESSIONAL EDUCATION
St. Paul University – Manila
FOREIGN LANGUAGE
French- Basic
St. Paul University – Manila
FIELD OF STUDY EDUCATION/TEACHING/TRAINING/MANAGEMENT
TERTIARY BACHELOR IN OFFICE ADMINISTRATION (MANAGEMENT)
Polytechnic University of the Philippines
FIELD OF STUDY MANAGEMENT/HUMAN RESOURCES/OFFICE MANAGEMENT
Licensure Examination:
- PRAXIS II Board Examination (U.S.A. Licensure Examination for Teacher)
-Licensed & Certified Teacher K-12, State of Louisiana U.S.A.
Membership to Organization
-Member, HR Club of the Philippines
-Former Member, Autism Society of the Philippines
-Former Public Relations Officer, Rizal Technical Vocational School Association (RTVSA)
Expertise in:
Recruitment (Sourcing, Interviews, Hiring & Selection offshore and expats)
On-Boarding/Induction/Exit Interview
Visa Process of Expats (9g visa – TIN, AEP, Working Permit)
Employee Engagement
Employee Relations & Discipline (knowledgeable in Labor Code of the Phils.)
Retention Program
Compensation and Benefits(Payroll timekeeping and validation, salary structure)
Training and Development (Curriculum/Program Design & Dev, TNA, Program Coordination, Facilitation)
Attendance Monitoring (knowledgeable in HRIS, BambooHR)
Service Delivery
Organization & Development
Previous Employment : Regional HR Manager
CompareAsia Group
April 2015 – October 2015
Responsible for the sourcing of applicants local and expats. Ensure that job offer and contracts of new hires are properly process, prepared and released prior to on-boarding. Process visa of expats in a timely manner. Deliver HR services in terms of attendance monitoring and timekeeping. Develop Company Handbook and Employee Discipline.
Past Employment : HUMAN RESOURCES & ADMIN MANAGER
LoanWorks Technologies
April 2013 – April 2015
Responsible for delivering a high quality and proactive service to both staff and external customers, meeting all corporate and statutory requirements, encompassing all aspects of sourcing, recruitment and selection, employee relations, employee development and reward and other human resource functions in support of the company's business objectives. Support the company in delivering services to the Clients for the offshore team on :
Offshore Hiring and selection
On-Boarding/Induction/Exit Interview
Attendance Monitoring
Performance Review
Compensation & Benefits
Employee Discipline
Rewards & Recognition
HR Process
Administrative services and overall office and facility management
REGIONAL HR EXECUTIVE
New-Fields Asia Pacific
April 2011 – February 2013
Ensure for the quality of all aspects of HR within the companies (Manila and Clark Offices).
Tasked with a more progressive HR capability within the companies.
Manages employee relations issues as well as labor disputes.
Lead the identification and resolution of all HR issues of the company.
Work closely with the CEO to ensure high quality and compliance of HR services.
Visa Processing
SCHOOL DIRECTOR
AMA Computer Learning Center (AMA Education System)
Branch
June 2009 – April 2011
Responsible for the efficient and effective operation of the Center. Sees to it that all policies promulgated by the Top Management are implemented to the fullest and recommends to the Area Manager measures that will help the Center achieve its mission and vision.
Plans and determine the necessary resources (i.e. manpower and operational requirements of the center).
Ensures compliance in all policies/remittances related to the financial obligations of the Center to the franchises.
Plans and promulgate measures, in coordination with the Top Management, that will ensure attainment of enrollment target for the school year.
Supervises all aspects of the Center’s operations from instructions to administrations and recommends/initiates measures to Management to improve them.
Evaluates and recommends to Top Management faculty and employees to be hired.
Represents the Center in local and national meetings and conference.
Ensures that the property and facilities of the Center are properly protected and maintained.
HR MANAGER/CONSULTANT
Exponent Group of Companies
March 2007 – January 2008
Leads the implementation of the company’s policies and procedures, including administrative policies; reviews and evaluates recommended enhancements in the process and in information support.
Formulates human resources policies and procedures manual; review and evaluates recommended enhancements, revision in the policies and administrative support.
Develop employee performance plans, coaches and counsels employees and team members and identifies and implements measures to improve employee performance.
Oversees the compliance of the employees with the existing Company codes, policies, rules and regulations.
PARALEGAL
MANILA ELECTRIC COMPANY
Legal Department
August 2003 - December 2006
Participate in the creation of Competency Framework for Paralegal Staff.
Prepares and filing of court or regulatory pleadings and appurtenant documents
Represents in preliminary investigation or hearing of cases before Fiscal’s Office or Energy Regulatory Commission
Provide assistance to the Lawyer in Labor hearings
Coordinates with the Fiscal’s Office/ Court and inspection in the presentation of witnesses in court hearings
Engage to a negotiation, conciliation, compromise or amenable settlement of litigated cases
Process Management
Provides support services to other offices
TRAINING ASSOCIATE/ INSTRUCTOR
MANILA ELECTRIC COMPANY (MERALCO)
Human Resources Development
October 1986 - August 2003
Teach subject matter and facilitate the learning process.
Train and coach others in program/course management.
Develop lesson plan and administer Structured Learning Experience (SLE) such as games, exercises, simulation and role plays.
Adapt methodologies to suit specific needs of learning objectives.
Innovate and improve classroom management.
Process Trainer on HRIS
TRAININGS/SEMINARS & WORKSHOPS
-HR Leadership Conference 2015
-Values Seminar-Workshop
-Attitude & Behavioural Workshop
-HRIS Training
-Training Coordinator’s Workshop
-Workshop on Instructional Design and Curriculum Development
-Total Quality Management
PERSONAL
Nickname: Sansue
Status: Married
Nationality: Filipino
Most Travel Places: United States of America (Los Angeles, Fresno, San Francisco, Irvine, Carlson, Monterey, San Diego, Las Vegas, Louisiana,
ADDITIONAL INFORMATION:
Curriculum Developer for vocational courses Sacred Heart Academy
Develop Competency-Based Assessment of Paralegal, Legal Department of Meralco
Designed and formulate new testing instruments for AMA Computer Learning Center
Develop administrative policies while serving HR Consultancy
Trainer in General Education Program