Manager Customer Service

Seeking a full time position as a project manager / construction manager / Estimator / project coordinator / structure inspector with a progressive and growing organization where I can use my solid experience, education and many talents to contribute to the success of my employer.

Working on price analysis of tenders, I have excellent ideas for cost savings and apply it to every project. I take interest and have good relationships with subcontractors of all kinds of construction work. In projects, I assess technical problems, find solutions and can achieve the completion of the work as required. My experience has been with many subcontractor agreements with all its conditions, professional with variation orders, processing payments for owners and sub-contractors.

Key skills include:

Engineering application

AutoCAD

M.S DOS

Software & Hardware

Computerized in-house systems

Microsoft Word and Excel

Excellent Organizational Skills

Problem Solver

Great negotiation ability

Client and sub-contractor

EDUCATION AND PROFESSIONAL DEVELOPMENT:

Bachelor degree of Engineering, Civil branch, Alexandria University, Egypt. 2000

Registered at P.E.O 2012

Member in EIT eligible for Provisional license 2012

Member at Egypt Society of Engineers 2001

Member at Kuwait Society of Engineers 2007

PROFESSIONAL EXPERIENCE

Modern Wataniya Company

Projects manager 2011 - 2015

Assist in developing internal and external client relationships and building rapport

Manage all agreements and review before signing

Give the spark to begin any project

Lead the team to decrease the cost

Find solutions for all kind of problems, management or technical problems

Follow projects to manage income and expenses for each one

Assess section staffing and resource needs

Organize and participate in recruitment processes and on-board new hires

Supervise staff development, coaching/mentoring, performance review, health & safety, scheduling/absence/overtime/training authorization, discipline, trouble-shooting workplace issues that arise, etc.

Demonstrate corporate values in staff leadership role

Foster a collaborative, team-based, supportive culture within the company

Demonstrate leadership by coordinating, planning, implementing and evaluating programs for efficient operations and effective customer service

Balance accounts, cost budgeting and monitor cash flow to maintain profitability

Review and administer expenses for employees

Manage tenders and quotes for potential new business

projects :

- High Rising Building- Alzmamy Tower ( basment + 10 floors )

- Warba Bank - Shohada branch

- Banasonic Tower ( 33 Floors )

- Fadallah Tower Hawally ( 22 floors )

- Alshahry Farm ( 11 concrete building )

- Gold's Gem - Salmyia

- Canon show room - Alray

- Resedintal villas

First group Co. for general trading & construction

Projects Manager 2009 - 2011

2005 - 2008

Provide back-up support to, and act in the absence of, Manager and/or Section Supervisors, as assigned

Coordinate and oversee the Quality Management System

Assist in building company profile and reputation

Integrate with other team members to help deliver projects

Eagerness to progress personnel development in conjunction with overall project delivery

Support the growth and development of technical talent

Adopt a proactive approach to the resolution of issues

Initiate a new database for maintaining employees’ HR records.

Develop a filing system for company employee’s personal records.

Assist HR Manager in company’s monthly recognition events and in various office administrative work

projects :

- High Rising Building- Alosman Tower ( basment + 10 floors )

- Liwan Mall - Alagila

- Doret Alfontas Towers - 3 Towers, 18 Floors

- High Rising Buildings - many places

- Resedintal villas

Ahmadiah Construction & Trading Co. 2008 - 2009

Senior Site Engineer

Assist in implementing business processes and systems to support technical delivery

Analyze survey reports, maps, drawings, blueprints, aerial photography to plan projects

Follow technical work to achieve consultant satisfaction

Manage staff at site to achieve good level of work

Determine the daily plan for the site, tools and labors needed

projects :

- Alhamara Tower - biggest tower in kuwait ( 77 floor + Mall 8 floors + Parking 6 floors )

Mina for Construction Company 2004 - 2005 Plumbing Site Engineer

Follow all plumbing technical works at site

Analyze survey reports, maps, drawings, photography to plan projects

Modify requested drawings with different owners and make price analysis for variation orders

Oversee the cost savings for materials used and purchased on site

Supervise sub-contractors for a high quality of work

Organize daily schedule by respecting completion date

projects :

- Somed Petrolum Residental Towers ( 5 towers, 15 floors )

Marina for Finishing and Plumbing Works Company

Plumbing Site Engineer 2002 - 2003

Responsible for internal and external plumbing work

Supervise subcontractors and monitor their work

Oversee the cost savings for materials used and purchased on site

Supervise sub-contractors for a high quality of work

Organize daily schedule by respecting completion date

projects :

- State Security Investigation Village - South of Sinai

- Crawn Plaza - commersial buildings - Alexandria

- Wendsor Palace Hotel - Alexandria

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