Customer Service Manager

Darlene L. Gaffney

**** ******* *** **

Albuquerque, NM 87106

Phone: 505-***-****

*******************@*****.***

Abilities

** *****' Experience in Customer Service and Sales.

Management experience with inside and outside sales, telephone and in person.

Customer Service.

Home health care to meet the multiple needs of clients including their ISP.

Transporting Clients to their appointments or any personal destinations. Responsible for daily progress reports.

Troubleshooting, problem-solving, group planning.

Employment

Food Demonstrator

04/2012 - Current

CDS Food Demonstrations

Cosco- 500 Eubank S.E. 505-***-****, Albuquerque, NM

Demonstrating various consumer products for Cosco Customers. Encouraging them to buy explaining benefits of product while keeping an extremely fast pace for hundreds of customers.

Owner

07/2012 - Current

Szyzgee Jewelry

3426 Eastern Ave. S.E. Apt #4-505-***-****, Albuquerque, NM

Design customized jewelry. Create new accounts and maintain old ones.

Home Health Aide

04/2012 - 01/2016

Darlene Gaffney

3426 Eastern Ave. S.E. Apt. #4-505-***-****, Albuquerque, NM

Assist clients in eating, companionship, preparing meals, bathing.

Pharmaceutical Representative

12/2013 - 05/2015

Body Choice

104 Pilgrim Village Dr., Ste.104 770-***-****, Cumming, GA

Sell pharmaceuticals for manufacturer to Sam’s Clubs members.

Floor Judge and Systems Analyst Clerk

10/2012 - 01/2015

Bernallio County Board of Elections

1 Civic Plaza 505-***-****, Albuquerque, NM

Meet and greet voters. Check to make sure they are registered voters and that there are no illegal activities

Laundry Clerk

04/2010 - 01/2012

Hilton Hotel

1900 University Blvd. N.E. 505-***-****, Albuquerque, NM

Operate or tend washing or dry-cleaning machines to wash or dry-clean industrial articles for three hotels.

Caregiver

09/2008 - 12/2009

New Pathway

1520 Tramway Blvd. N.E. #240 505-***-****, Albuquerque, NM

Assist disabled adults with daily living activities at a daytime rehabilitation facility. Duties performed washing dishes, preparing meals, daily exercise, feeding and assisting clients with supervised activities at non-residential care facilities.

Caregiver

09/2005 - 08/2009

Opti Health

4620 Jefferson Lane N.E. #A 505-***-****, Albuquerque, NM

Responsible for clients with developmental disabilities. Assisting with personal hygiene, preparing meals, personal goals, cleanliness, making beds, laundry, washing dishes. Meeting with support teams to outline new goals.

Telemarketer

05/2001 - 05/2002

MRC Group

101Convention Center Dr. P #125 702-***-****, Las Vegas, NV

MRC is a survey company, worked on projects for the Center of Disease Control, political candidates and movies. Calling time for surveys: twenty minutes - two hours.

Fundraiser/Telemarketing Manager

01/1992 - 05/1994

Illinois Citizen/Public Action

27 E. Monroe Street 312-***-****, Chicago, IL

Fundraising for political and environmental issues. Telemarketing Manager for up to twenty phone representatives. Monthly goal of $10,000 a month.

Education

Completion Date

Issuing Institution

Location

Qualification

Course of Study

05/30/2005

PIMA Medical Institute

Albuquerque, NM

Vocational School Certificate

Medical Secretary

1979

College of Mt St Joseph

OH

3 Years of College or a Technical or Vocational School

Music Therapy

1975

St. Elizabeth Seton

IL

High School Diploma

General High School Curriculum

Contact this candidate