Customer Service Sales
Resume:
Melanie Thompson
Flower Mound, Texas 75028
************@*****.***
Summary
I have extensive experience in sales, recruiting, customer service, and office administration. I am very comfortable working in a leadership role and as part of a successful team. I pride myself on excellent interpersonal skills which enable me to interact very well with the public and all levels of staff and management. I embody a strong work ethic, outstanding communication skills and a very positive attitude.
Education
2009-2011 National Academy of Sports Medicine
1992-1994 Texas Tech University
1989-1992 Brookhaven College
Physician Recruiter Consultant July 2015-Present
Sound Physicians/Echo Locum Tenens West Lake, Texas
Responsible for developing trusted advisor relationships with physicians for hospitalist locum tenens positions.
Developing and posting physician job opportunities, reviewing applicants’ resume/curriculum vitae.
Placing and assigning employees at hospitals, communicating efficiently with employers and employees ensuring the needs of both are met in a timely and effective manner.
Performing background checks on potential employees, as well as checking upon given references, transcripts, and credentials.
Negotiating, problem-solving, and counseling, therein establishing a rapport with the job candidate,
Processing hospital credentials/privileges to secure long and short term locum (temporary) coverage for physicians.
Business Analyst/Consultant December 2013- July 2015
Staples Business Advantage Coppell, Texas
•Effectively utilize sales strategy and ensure the company meets revenue and profit objectives through targeted prospecting of midsize and large corporate accounts.
•Responsible for developing a new customer base.
•Work with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, in-person contacts, and presentations.
•Preparing and presenting Strategic Sales Analysis for new accounts.
Advisor/Client Support Consultant December 2009 - 2013
HD Vest Financial Services, Inc. Irving, Texas
Provide service and support to financial advisors and clients.
Setting up and maintaining brokerage and mutual fund accounts
Assisting with trades and money movement.
Business Owner December 2001-December 2009 Cardiolab, Inc. Kerrville, Texas
• Developed, owned, and managed a sports performance, Fitness Center.
• AR/AP, Client relations, human resources, training, and maintaining the facility.
• Advertising and all Public Relations regarding the facility.
Special Events Director /Founding Chairman May 1997- June 2001
Any Baby Can Alliance, Inc. Kerrville, Texas
• Recruiting and training volunteers for fundraising events.
• Supervised fundraising Development Team
• Designed and produced all marketing materials for fundraising events
• Researched and secured event venues
• Secured live entertainment and celebrity appearances including their travel and lodging
• Researched and secured catering and in kind contributions for live and silent auctions
• Produced and hosted fundraising events
Computer Skills
• Word
• Excel
• Tandem
• MSA/GEAC/Lawson
• Beta
• Salesforce
Honors and Awards:
•Customer Star Service Award/HD Vest Financial Services 2011, 2012, 2013
Committee Member, Children’s Advocacy Center for Denton County,
Board Member/Hill Country Charity Ball Association
Board Member (Vice President)/Texas Public School Foundation
Board Member (Chairman)/Any Baby Can Alliance, Inc.
Judges Panel, Miss Texas USA Pageant, Inc.
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