Jeff Bishop
**** ****** **** *** • Danville, AL 35619 • 256-***-****
**************@*****.***
Objective
A challenging position where my talents, skills, enthusiasm, and energy can be utilized. I can use my 19 years of Information technology skills and experience to better your company.
Employment
Network ANALYST (2007-Present)
Cerrowire LLC Hartselle, AL
Duties:
Support 7 Location and provide all network and hardware support
Maintain a VM cluster and exchange 2010 server, and all hardware and phone support. Cisco UCM 8.1 converged system. Verizon National account. Maintain all Cisco and Juniper network equipment and support all end users.
VMWARE/ESXi/vcenter
Exchange 2010
SolarWinds NPM and Netflow
Server management including all Active Directory setup and maintaining
Symantec Endpoint protection
Symantec Ghost
Norton’s Backupexec
Responsible for all current and future Network design and infrastructure.
Numara Trackit Helpdesk software
Support specialist (2004-2007)
Nucor Steel Trinity, AL
Duties:
Support over 700 users, deployment of thin clients, maintain security badge system, manage cell service account of over 120 users, Manage offsite backups using Veritas Backup Exec software with a tape library, maintain over 50 production wireless users, Printer and everyday help desk calls. Creating user accounts in AD maintaining OU and GPO for the company/monitor network using solarwinds.
Ordered all Hardware and maintained database of inventory using TrackIt software.
IT Specialist (1998-2004)
Sonoco Products Hartselle, AL
Administer 120 users with various problems dealing with minor to major hardware. Maintaining and trouble shooting daily network and NT access.
Implementing a 802.11 wireless network to be used with an Intermec bar-coding system.
Helpstar Helpdesk software.
HI Tech PC (1995-98)
Hartselle, AL
Residential and small business sales. Phone support and hands on hardware installs and PC sales.
Education
Degree Earned or Major Years Attended (1992 - 94)
Wallace State Hanceville, AL
Machine Shop Technology
A+
Attended CCNA classes (ICND 1,2)
Maintaining VMWARE
Install and configure VMWARE
Skills
Operating Systems: MS Windows Vista, XP, 2000, NT, 98,Windows 7,Windows 8
Servers: MS Windows 2000,2003,2008, 2012 and NT, File, Print, and Web Applications
Application Software: MS Office 2000,2003, 2007, 2012, 2013 and XP (Word, Excel, Access, PowerPoint, Lotus Notes, Exchange 2000,2003,2007,2010)
Utility Software: VPN (Remote Access) and Ghost (Drive Imaging) Dameware,
Networking: LAN, TCP/IP, Ethernet, Switches, Routers, and wireless Lan Controllers
Systems Administration: User Accounts, E-mail Distribution Lists, and Calendars, AD, Maintaining OU,GPO, Veritas BackupExec, Facility Commander, Wireless Sync, Thin Clients,
VMware 4.1, 5.1, 5.5
Exchange 2010
VSA left hand SAN
Cisco UCM 8.1 with Unity
Mobile technology including I-phones, Motorola Scanner and Ipads
References and salary requirements upon request