ARE MOSHOOD AJADI

actgj4@r.postjobfree.com Mobile 832-***-**** Personal Profile

Open-minded individual with a proven track record in the deployment and support of Active Directory / Exchange Messaging System and customer support. Able to contribute technical skills and excellent interpersonal skills. Eager to be challenged in applying previous experiences within the IT sector.

Qualifications

Strong work ethics in managing the entire ICT infrastructure within six-geopolitical zones directed and provided guidance for zonal data/ICT manager to ensure improved and stable internet-work connectivity in

order to efficiently support the global initiative of disease control and eradication.

Skills and Attributes

Leadership skills.

Experience in marketing and sales of goods & services.

International exposure and experience

Good Presentation skills

Ability to work under pressure

Motivated control in work place

Good Public relations

Fluency in English language.

Work Experience

World Health Organization 2000–2014

Position: National Professional Officer – ICT FOCAL POINT

Technologies: Active Directory, MS Exchange Server & Windows Server, DNS, DHCP, Telecoms –

installation and Maintenabce, Network, VSAT Maintenance, etc.

Duties and Responsibilities

Network Administration:

Maintaining System Security.

Deployment of Active Directory and Exchange Server

Assembling / configuration of HP and Dell Servers

Providing technical information to assist management make an informed decision in the upgrade of ICT infrastructure

NT fault tolerance, backups, performance.

Proactive, energetic self-starter with good problem solving skills

.

Additional Duties on Maintenance & Support:

Maintenance of PC‘s and upgrade.

Maintenance, repair and configuration of laptops

Provided support via telephone and E-mail to over 100 users spread across 37 locations where’re WHO had presence

Manage all desktop, laptop, audio visual and other related hardware and software support activities in a corporate office environment.

Provides resolution/escalation/tracking of requests for desktop support via phone, and at the customer's desk.

Troubleshoot, resolve, and fix network connectivity issues related to workstations.

Troubleshoot, resolve, and replace faulty hardware components.

Perform configuration changes to both hardware and software.

Work with vendors or other technical resources to troubleshoot desktop support issues.

Restore system to functioning state and gain customer concurrence for

problem resolution.

Support the roll-out of new desktop/laptop systems to the user community – Windows and MAC.

Maintain workstation images and back up schedules using Microsoft

System Center Configuration Manager.

Resolve network/telecommunications related issues with remote users;

escalate to higher level when necessary.

Maintain contact with customers until issues have been resolved.

Provide recommendations to administration based on problems or requests reported to PC and MAC Support.

Plan and manage the installation, upgrade, repair, movement, and replacement of desktop, PCs, laptops, MAC and peripherals.

Plan and manage the installation, configuration, and upgrade of office

software applications, both networked and local.

Provide technical assistance and training to users.

Setup and test A/V (Video Conferencing) equipment for all meetings and functions as requested.

Perform basic troubleshooting and service of office printers, both local and networked.

Virtualisation (VMware) and SCCM

Radio Wireless Link Maintenance

Regular inspection of the wireless link and signal levels.

Backup systems of the passive / active element always kept in good condition.

Regular inspection of the antenna alignment.

Oversight Function over six Geopolitical zones in Nigeria:

ZONE A : Kano

ZONE B : Bauchi

ZONE C : Ibadan

ZONE D: Portharcourt

ZONE E: Enugu

ZONE F: Minna

Recommendation and provision of specifications for replacements part and upgrade of ICT infrastructure

Training of Zonal ICT Manager to ease support at field offices

Radio Wireless Link Maintenance

Regular inspection of the wireless link and signal levels.

Backup systems of the passive / active element always kept in good condition.

Regular inspection of the antenna alignment.

Palette Computers 1999 - 2000

Position: Computer Engineer

Technologies: Windows Active Directory Server domain, MS Exchange etc.

Duties and Responsibilities

Network Administration:

Resolving and preventing network failures.

Managing NT based windows network.

Helpdesk:

Troubleshoot hardware/software issues.

Coordinate and track systems updates.

Improve end- user relations.

Inventory and asset tracking.

Purchasing processes.

PC‘s Assembling

Installation of motherboard etc. to produce functional desktop

Error free coupling by ensuring quality control

GreensFinite 2004-2015

Provision of ICT Technical support to the community:

IP Camera Installation

Setup Audio/Visual equipment for occasions and meetings

Printer pool setup

Computer Room Setup for Library

National Youth Service Corps. (NYSC) 1998-1999

IGBOEZE NORTH SECONDARY SCHOOL (ENUGU)

Duties and Responsibilities

Mathematics Teacher

Education

Houston Community College, Houston, TX, United States

Computer Servicing / Networking – Graduated 2015

HCC Honor List Award for Spring 2015 Semester

Tertiary Education

PGD in Maths/Computer Science

FUT Minna . 2010

HND Electrical/Electronics Engineering

Yaba College of Technology Lagos State. 1997

Microsoft Certifications

MCP, MCDBA, MCSE

Cisco Certification

CCNA

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