Vikas Kumar

Ping: +255*********, +255********* +919********* ~ actgeg@r.postjobfree.com

ABOUT ME

Information and Telecommunication, Customer Experience, Solution Design/Architecture and Strategy (Formulation and Execution) experience in a diverse range of industries – Telecoms, Technology, ISP, Media, Radio Broadcasting.

I have worked for, or done work for a number of companies in these areas

My varied roles and tasks throughout my career have gained me a wealth of practical experience in these fields in the context of technology as a business enabler. I've had the good fortune and opportunity to work with some of the world’s largest and most iconic brands applying this experience, many of these on the global Fortune 500 list.

Current Location: Dar Es Salaam Tanzania

Willing to work in (Country): India, Singapore and Australia

Nationality: Indian

PROFESSIONAL SKILLS

I am a proactive, motivated and professional employee that focuses on the detail and quality of the work I am responsible for. I am a creative, solution driven person that adapts quickly to change in any environment. I am a capable leader that is skilled at motivating and bringing out the best in his team.

Core abilities:

A result oriented professional with nearly 14 years of experience in:

~ Project Management ~ Network Administration ~ Infrastructure Planning ~ Incident Management

~ Problem Management ~ Vendor Management ~ Service Delivery ~ Team Management

Proficient in designing IT infrastructure and implementing technology to support large user groups & server infrastructure

Pivotal in planning, designing and implementing state of art network solutions with cutting edge technologies

Track record of monitoring over 300 IBM servers, switches and routers with proficiency in configuration of all networks, equipment’s, computers, servers, links, routers and switches among others

Forward-focused Project Manager with expertise in concepts of end-to-end project planning from scope management to activity sequencing, effort & cost estimation and risk analysis to quality management

Adept in ensuring a high-quality customer experience while adhering to the SLAs and work processes in an effective manner

An effective communicator, proactive planner & negotiator with strong analytical, problem solving and organizational abilities.

An individual having comprehensive and conceptual operational knowledge of audio amplifiers, consoles, codec, microphones, routers and telephone hybrids

Specialities:

Cisco Routers (ASR-1000, 12000, 7200, 3600, 2900, 2800, 1900, 1800, 800)

Mikrotik Routers (750, 1100, 1200,Cloud Core) and Cyberoam UTM devices

Cisco Switches (6500, 3700, 3500, 2900, 1900)

Cisco ASA Firewalls (5505, 5510)

Microsoft and Linux Operating Systems.

Multiplexers.

DATA Centre (Design, Hosting, Racks, Power, Cabling and Data Etc.)

Routing Protocol (BGP, OSPF, RIP/RIP2, EIGRP, IGRP, IS-IS)

MPLS Network Design and Setup

Implementation of DHCP Server, DNS Server, FTP, TFTP, Web IIS, Apache), Mail Server Etc.

AAA, Radius, TACACS+, Active Directory

Full Hotspot system Setup (Radius server and NAS)

Bluecoat (Packet shaper) and Etinc Bandwidth Manager

IPv4, IPv6, IPsec, GRE and L2TP Tunnels, VPN Solutions

Switching / Bridging, Spanning Tree, VLANs, Ethernet (10/100/1000/10G)

Cache server Implementation

Domain registration and DNS records configuration.

Optic Fibre, Copper Cable (Structured Cabling, Fibre cable Lying, splicing and testing (OTDR))

Wireless Links (Motorola, Radwin, wave IP, Ubiquity)

VMware-ESX, VM VSphere, Hyper V.

ISG Cisco 7200 and ASR1002, Full Billing System for ISP

ISP Core and Access Network Design, Installation and Commissioning.

Network Monitoring tool (Nagios, dude, cacti)

FM Radio Studio Design, Installation and Commissioning.

Electric and Electronics.

QUALIFICATIONS, COURSES AND CERTIFICATIONS

1996-1999

Veer Bahadur Singh Purvanchal University (U.P) India

Studied towards: Bachelor of Arts

2005-2006

Indira Gandhi Open University New Delhi

Studied towards: PGDCA

2013-2014

Mahatma Gandhi University

Studied towards: MSc (IT)

Other Courses and Certifications

Advanced Diploma in computer programing 2000 CDAC (Gov of India)

Certificate in Computing 2001 Indira Gandhi Open University

Microsoft Certified Professional (MCP) 2007 Microsoft Corporation

Microsoft Certified Systems Administrator (MCSA) 2008 Microsoft Corporation

Cisco Certified Network Associate (CCNA) 2009 Cisco Systems

ITIL v3 FOUDATION 2010 ITIL

Cisco Certified Network Professional (CCNP) 2011 Cisco Systems

Cisco Certified Internetworking Expert Written (CCIE SP) 2012 Cisco Systems

Certified Ethical Hackers (CEH 8) 2013 EC Council

Microsoft Certified Solution Expert (MCSE) 2014 Microsoft Corporation

Juniper Networks Certified Associate (JNCIA) 2014 Juniper Networks

Juniper Networks Certified Specialist Security (JNCIS) 2014 Juniper Networks

Cisco Certified Design Associate (CCDA) 2015 Cisco Systems

Cisco Certified Design Professional (CCDP) 2015 Cisco Systems

EMPLOYMENT HISTORY

Summary

I have an in-depth knowledge and understanding of a broad range of Information and Communication Technologies and under varied business models/types, gained through my 14 Years in the IT industry. The majority of this experience is at management/senior levels.

Current Position

Senior Network Engineer at Liquid Telecom (formerly Startel Tanzania Ltd.) Dar Es Salaam, Tanzania

May 2010 to Present

Description

Reporting directly to company CEO, the purpose of this role in Startel Manage Core team, System, Core and access Network, Customer Support, New Projects, Data Center, implementation support the delivery of Startel Services.

Key Responsibilities:

-Manage Core and access network including all regions Network

-Manage all Core and Access Network Device, Servers (DNS. Mail, Web, Radius, Billing),

-Configuration client network (router, switch, modems, Firewall etc.)

-Efficiently planned, designed and implemented LAN/ WAN/ VPN other projects for the employer and clients

-Domain Registration and hosting.

-Work with upstream provider (TATA, Seacom, Internet Solutions, WIOCC) SDH Link activation and BGP peering.

-Connectivity and BGP Peering for Other ISP Network peering with Startel (T) Ltd.

-Manage Core Network, Systems, Customer support, NOC and DATA Centre.

Key Achievements (to date):

Design and Installation of New AAA (Configuration of ISG (Cisco 7200 router) for PPPOE and IPOE login, Radius Server and Customer Management System,

Implemented Bluecoat Packeteer Bandwidth Manager,

Deploying Cache server to save Bandwidth

Free Hotspot system For User in Dar Es Salaam and regions

MPLS Network Implementation in RAHA Access and Core Network

Peering with Google Cache for save Bandwidth and QOS.

Upgrade of POP with CISCO 12016 Router (TATA Communications, Dar Es Salaam)

Designed Implementation of Regional (Arusha, Tanga, Morogoro, Mbeya, Mwanza Etc.) branches Core and Access Network

Designed, Implantation, Setup (Racks, Power, Backup and Network) and Migration of Data Centre

Implemented VLANs and Spanning Tree Protocol in Access Network failover using multiple Links.

Promoted to Chief of Networks and given Title “THE NETWORK GURU”

Summarised Past Positions

Sr. Customer Support and service Delivery Manager at Albion Informatics (P) Ltd., New Delhi India

October 2009 to April 2010

Description

The Role in Albion Informatics, Responsible to Service delivery, customer Support, Project, manage NOC,

New service Implementation, technology designs across multiple product/technology families.

Key Responsibilities:

-Carried out CRM implementation

-Demonstrated excellence in design and installation of network projects for clients and dealt with vendors for equipment’s & hardware on behalf of clients

-Successfully rendered 24X7 support for clients at remote NOCs

-Supervised a team of up to 20 Engineers besides managing 300+ IBM servers, switches and routers

Key Achievements:

Design and Deployment of Albion NOC (Network Operating Centre)

Design and Implementation of WAN Connectivity for Andritz Hydro Power Project (among 150 locations from HUB)

Designed and Installed Commonwealth Games 2010 Media Press Centre Network (Pragati Maidan New Delhi )

Manager (IT) at India Radio Ventures (P) Ltd. (Radio Indigo), Bangalore/ Goa

June 2007 to October 2009

Description

This Role in Radio Indigo, Manage FM studio Audio and Transmitter Equipment’s, IT Equipment’s Servers, Audio Automation Software, WAN Links, Outdoor Broadcasting and other Technical Jobs.

Key Responsibilities:

-Played a stellar role in handling IT routers, switches, modems, servers, computers, telephone systems, equipment failures remediation, new station equipment set-up, equipment broadcasting and other related IT/ mechanical functions within timeline

-Efficiently installed and managed Web streaming server and FTP servers

-Significantly administered links (leased lines, ILL, ISDN) for audio broadcasting to other countries (USA). Monitored automation software (RCS) and traffic control (Airwaves)

-Played a stellar role in troubleshooting studio and transmitter equipment’s, studio transmitter link (leased line & wireless, internet leased line), outdoors broadcasting and all technical works wherein oversaw antenna, master control, and studio staff.

-Holds the distinction of improving systems, products, devices, components and processes

-Acknowledged for performing checks and adjustments to confirm equipment ready for use

Key Achievements:

Implemented outdoor Broadcasting using GSM network

Installed web streaming server to broadcast audio streaming over internet.

Project Manager at Broadcast Engineering Consultant India Ltd., (a Govt. of India), Noida, UP India

April 2006 to June 2007

Description

The Role in BECIL to Clients FM studio and Transmitter Projects, Design installation commissioning and testing.

Key Responsibilities:

-Liaised with the client on the equipment setup and prepared BOM according to the client’s needs

-Successfully read and designed the technical and computer network drawings using AUTOCAD 2007

-Holds the distinction of procuring and installing equipment’s/ materials at the project site and verified them

-Carried out:

oAudio, computer and electrical wiring among all the studios and central technical area.

oInstallation of network, servers, routers, switches, sound cards, KVM extenders, workstations and other IT equipment’s as needed

oConfiguration of all equipment’s, workstations, servers, links, routers, and switches

-Efficiently supported the team of Engineers and Technicians in audio integration and commissioning of all the studios i.e. on-air, back up on-air, postproduction, edit room, voice over booths and central technical area

-Completed testing and troubleshooting after the integration wherein checked the STL (Studio Transmitter Link) for smooth connectivity. Imparted training on emergency control operations to the technical and programming staff

Key Achievements (Projects):

MY FM 94.3 (client: Synergy Media Entertainment Ltd., Dainik Bhaskar Group, Jaipur)

Radio City 91.1 FM (client: Music Broadcast (P). Ltd., Chennai/ Jaipur/ Ahmedabad/ Hyderabad/ Mumbai/ Pune)

Radio Indigo 91.9 FM (client: India Radio Ventures (P) Ltd., Bangalore/ Goa)

Radio Mantra 91.9 FM (client: Dainik Jagran Group, Delhi/ Jalandhar/ Bareli/ Varanasi)

Mango 91.9 FM (client: The Malayalam Manorama Co. Ltd., Kochi/ Trissur/ Kannur/ Calicut)

Radio OOH LA LA 91.9 FM (client: Positive Radio (P) Ltd. Guwahati/ Shilong/ Agartalla/ Itanagar)

Club 94.3 FM (client: Mathrubhumi Printing & Publishing Co. Ltd., Kochi/ Trissur/ Kannur/ Trivandrum)

Senior Network and service Engineer at View InfoTech Jaunpur U.P. India

December 2003 to August 2005

Description

Responsible to Manage Client Network and systems, new project, AMC.

Key Responsibilities:

-Installation LAN/ WAN, servers, computers.

-Troubleshooting Card level problems.

-Managing Dot matrix, Inkjet, and laser Printers.

-Installation of Various Application software.

- Solving Networks problems.

-Provide solutions for client’s problem.

System and Network Administrator at NIIT Computer Centre, Jaunpur U.P. India

October 2001 to November 2003

Description

Responsible to Manage Network and servers and training

Key Responsibilities:

-Installation and maintenance of LAN on Windows 2000 Server, NT Server 4.0. Managing DHCP Server, Domain Controller, Group Policy, Windows-XP, Windows 2000 Professional, Windows-NT Client.

-Strong problem solver with the adaptability and solution driven mindset than facilitates developing into complex systems issues, Software issue and troubleshooting them.

-Taking Backup of Active Directory, Database of SQL server 2000.

-Management, marketing of training products, Lab- Automation

-System, On Line Test System (OLT), Enhance Centre Automation System. (ENCORE).

REFERENCES

Available on request

Contact this candidate