Management Customer Service
Resume:
PERSONAL INFORMATION
Manzar Abbas MSc, MBA
Štěpánská 31, 110 00 Praha 1-Nové Město. Czech Republic
*********@*****.***
https://pk.linkedin.com/pub/manzar-abbas/20/20b/679
Skype manzar750
Sex : Male Date of birth : 11/10/1984
WORK EXPERIENCE
December 2015 –
Till Date
February 2013 – September 2015
Accounting Specialist (GL)
Computer Sciences Corporation, Prague Czech Republic (www.csc.com)
Regular month end closing activities: accruals/prepayments, adjustments, recoding, allocation.
Financial analyses including GL reconciliations.
Creating and processing journal entries into SAP.
Providing flexible and responsive services to both standard and ad hoc requests.
Delivering and exceeding Business Accounting Team KPI’s and SLA’s.
Preparation of special journals relating to purchases and sales.
Keeping record of payments to vendors, invoice verifications and exchange rate adjustments.
Assist in Preparation of Monthly and Annual Accounts.
Assist Costing and budgeting functions.
Ensure SOX controls are performed and enhanced.
Business or sector: Computer Sciences / Services
Accounts officer
Excel Labs Pvt Ltd. Islamabad Pakistan (www.excel-labs.com)
Posting of day to day financial transaction in Accounting Software (Sidat Hyder Financials).
Preparation of Management reports on periodical basis including discounts reports, outstanding dues reports.
Processing petty cash and travel claims, Cash and Bank reports.
Bank Reconciliation statements.
Direct Taxes and withholding sales Tax working and weekly e-submission to FBR.
Preparation of special journals relating to purchases and sales.
Keeping record of payments to vendors, updating the invoice register and exchange rate adjustments.
Preparation of Monthly Payroll and its posting in accounting software in respected accounts head.
Monthly billing to indoor panel patients.
Assets and inventory records and stock count on periodic bases.
Assist in Preparation of Monthly and Annual Accounts.
Assist Costing and budgeting functions for the group head.
Business or sector: Health care
October 2012 – February 2013
October 2012 – February 2013
January 2009 – September 2011
Finance Officer
Excel Labs Pvt Ltd. Islamabad Pakistan (www.excel-labs.com)
Salary working
Billing to panel customers
Reporting to management
Follow up for payments
Panel profile and editing as needed
any other task assign by management
Business or sector: Health care
Collection Points Coordinator
Excel Labs Pvt Ltd. Islamabad Pakistan (www.excel-labs.com)
Managing staffing and customer quires
Planning and organizing of marketing activities
Market research for potential new customer both corporate and individuals
Monthly Roaster for points staff
Arranging cover for duties
Working as bridge between management and staff
Arranging meetings of management with potential customer after initial steps
Business or sector: Health care
Night Auditor
Travelodge Hotels Ltd. London Gatwick Airport (UK) (www.travelodge.co.uk)
Performing internal systematic Audit on daily bases.
Rectifying errors in the system (Opera PMS).
Handling banking issues (PDQ etc.)
Making day to day cash, banking reports.
Weekly Stock count and ordering via Opera PMS.
Performing night receptionist tasks as well.
Business or sector: Hospitality
October 2007 – September 2008
June 2006 – September 2006
Admin. Supervisor (Part time)
CINE WORLD Cinemas Ltd. Glasgow (UK) (www.cineworld.co.uk)
Performing a variety of technical and administrative tasks related to the provision of support services to the customers.
Provide a secure environment, monitoring the lobby area.
General administration and handling day to day problem.
Facilitate the hiring process short listing CVs, conduction initial interviews etc.
Business or sector: Entertainment
Internship
National Bank of Pakistan (www.nbp.com.pk)
EDUCATION AND TRAINING
September 2015 Continue
Doctorate of philosophy (Ph.D.)
(Ph.D.)
University of Tomas Bata in Zlin Czech Republic
September 2007 to November 2009
MSc International Financial Management
Master Degree
(MSc)
University of the West of Scotland UK
Financial Management
Money and Finance in Developing economies
Financial Planning
Corporate Finance
Real Estate Finance
February 2005 to March 2007
Master in Business Administration
Master Degree (MBA)
COMSATS Islamabad Pakistan
Financial Management
International Business
Financial Planning
Corporate Finance
Management theory and Practice
October 2002 to November 2004
Bachelor of Commerce
Bachelor Degree
Punjab University Pakistan
Accounting
Auditing
Economics
Business communication
Business Math and Statistic
Money Banking and Finance
PERSONAL SKILLS
Mother tongue(s)
Urdu
English
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
C1
C1
C1
C1
C1
Master Degree from UK
Czech
Enter level
Enter level
Enter level
Enter level
Enter level
Language course in Progress
Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient user
Common European Framework of Reference for Languages
Communication skills
Good Communication, Personal and Interpersonal skills.
Communication seminar
Studied Business communication at University level
Customer services experience in UK as well as in Asia
Organisational / managerial skills
Leadership (was responsible for a team of 10 people in Cineworld UK)
Studied Leadership at University level
Team Management
Job-related skills
Good Communication, Personal and Interpersonal skills.
Excellent Team working & Management Skills in groups and individually
Computer skills
SAP
Sidat Hyder Financials.
Peachtree (Accounting Software).
MS Office (Word, Excel, PowerPoint, Access).
Opera PMS (Property management system).
Speak & Write in English.
Basic hard ware knowledge (Installing windows, Installing Hard ware).
ADDITIONAL INFORMATION
Publications
Presentations
Seminars
http://economicaffairs.com.pk/pak-india-trade-good-for-both-countries/ (Master Dissertation) Presentations of projects at the university level
How to communicate effectively Rozan Islamabad Pakistan 2013.
Contact this candidate