Customer Service Sales

Janine Clayton

United Sales And Promotions

Arverne, NY

******@*****.*** - 347-***-****

An interesting career utilizing my professional communication an interpersonal skills. WORK EXPERIENCE

Customer Service Representative n

Desheli Health and Beauty Center - New York, NY - November 2013 to August 2015 Responsibilities

Telephone sales representative. Average 300 cold calls a day to private individuals by telephone to book appointments. Implement new strategy to engaged individuals to purchase products. Conduct clients or market surveys to obtain information about potential customers. Listen to and resolved clients complaints to reduce returns.

United Sales And Promotions

Kewi Energy - New York, NY - September 2011 to October 2013 2 years, 1 month )

Follow up with call backs to customers, and ensure the representative apply accurate information, and speak with customers to ensure the service is satisfactory and to reduce cancellations. Contacted customers to renew subscription, contracts, and closed additional sales walked individuals through a variety of tasks. Post openings in newspaper, advertisements, with professional organizations. Locate and document where to find ideal candidates. Assist in Screened appropriate candidates during interviewing process. Assist in preparing and sending new employees orientation packages. Input data into company computer. Review applicants to evaluate if they meet the position requirements. Case Worker

Episcopal Community Services - October 2004 to June 2011 Supervised and monitor children safety. Conducted weekly home visits. Attended court appearances to advocate for families to stay together. Took urinalysis from parents, and made referrals for outpatient/inpatient rehabilitation programs. Escorted parent's to various appointments, and provided advocacy, concrete services to families.

Followed up with child's doctor to ensure immunization were updated. Provided supportive counseling, and weekly office visits. Conducted school visits to monitor child's academic performance. Participated in meetings between parents faculty, psychiatrist to develop individualize IEPs academic plan for students with learning disabilities and behavioral disorders. Contacted the Rehabilitation Programs to ensure the clients attended their program services efficiently, and provided negative toxicology. Also contacted clients to make sure they were getting the proper services as provided. Input daily PROGRESS NOTES, PROMIS, and CONNECTIONS into company computer

ADDITIONAL INFORMATION

Skills: Exercise initiative, achievement and independent judgment. Proficient in Microsoft Word, PowerPoint and Excel. Skilled at organizing complex projects and defining projects priorities. Demonstrated accuracy, attention to details and ability to work well in a team environment. Capable of handling multiple projects concurrently.

Quickly learn procedures and methods. Dependable-can work without supervision.

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