Customer Service Staff Nurse
Resume:
JANE C. DIAZ
Barangay Quinat-uyan,Maayon,
Roxas City, Capiz
**************@*****.***
OBJECTIVE:
To acquire a position that would best fit my qualifications, where I can utilize my deep commitment and dedication in serving individuals while further developing my knowledge and skills for continuous career improvements.
EDUCATION:
Bachelor of Science in Nursing, March 2012
College of St.John-Roxas De La Salle Supervised
QUALIFITIONS:
• Graduate of Bachelor of Science in Nursing
• Hardworking, flexible and trustworthy.
• Can work under pressure.
• Willing to learn.
• Good in dealing different people.
• Established good working relationships with customers/clients.
• Resourceful and self-confident; can get the job done, and do it well.
• Remain calm and work well under demanding conditions.
• Computer literate in MS Word, Excel, Access and Power Point.
PERSONAL DATA:
Age: 25 years old
Date of Birth: January 20, 1991
Place of Birth: Brgy. Quinat-uyan, Maayon Capiz, Roxas City Capiz
Sex: Female
Civil Status: Single
Height: “5’1”
Weight: 43 kgs.
Religion: Roman Catholic
Father’s Name: Mr. Odelon D. Diaz Sr.
Occupation: Farmer
Mother’s Name: Mrs. Lucy C. Diaz
Occupation: Housekeeper
Dialect Spoken: English, Tagalog, Hiligaynon, Ilonggo
EDUCATION
Tertiary Education
Course: Bachelor of Science in Nursing
School: College of St. John Roxas- De La Salle Supervised, Batch 2012
Location: Banica, Roxas City
Secondary Education
School: Maayon National High School
Location: Maayon Capiz Batch 2007
Primary Education
School: Maayon Elementary School
Location: Maayon Capiz, Batch 2003
SEMINARS, WORKSHOPS AND TRAINING ATTENDED:
Venue: College of St. John Roxas Nursing Arts and Skills Laboratory
“Immediate Care of Newborn, Updates on Integrated Management of Childhood Illness (IMCI), Gestational Diabetes Mellitus”; March 6, 2012
Venue: Hercor Pavilion, Kilometer 1, Roxas City
“Filipino Nurses Hospitality and Competence towards Globalization”; March 12, 2010
Venue: Hercor Pavilion, Kilometer 1, Roxas City
“Personality Development and Career Pathing”; March 8, 2011
Venue: Hercor Pavilion, Kilometer 1, Roxas City
“Bleeding in Pregnancy”; March 8,
PRESENT PRACTICAL EXPERIENCE:
Philippine Red Cross-Capiz Chapter
Volunteer Staff Nurse
• Performs routine day-to-day program activities such as donors’ screening, blood typing, blood extraction/phlebotomy, and blood releasing.
• Assists in performing Blood Component Preparation and Blood retyping (reversed typing technique).
• Conducts pre-donation counseling and post-phlebotomy instructions.
• Assists in managing common, mild, and severe adverse donor reactions during and after blood donation.
• Assists in conducting Mass Blood Donation (MBD) and Mass Blood Typing activities of the chapter in different municipalities, schools, public and private agencies in Capiz.
• Participates in other Red Cross humanitarian programs and projects.
WORK/EXPERIENCES:
March 2014 up to present CEBU PACIFIC AIR
(General Sale Agent of Roxas City )
Company: Jonar Resources, Inc.
Company Nurse/Customer Service Associate/ Ticketing Agent
PAL EXPRESS
(Preferred Wholesaler Agent)
Company: Kapis Travel And Tours, Inc.
Company Nurse/Customer Service Associate/Ticketing Agent
Other Airlines being Offer & Cater: Philippine Airline and Zest Air
JOB FUNCTIONS: * Answers inquiries regarding flight information / schedules & rebooking
* Filing of documents and other paper works.
* Telephones customer to advise of changes with travel conveyance or to confirm reservation.
* Handles medical case and offloaded passengers.
*Monitor employees’ daily vital signs.
* Assist co-employee in handling clients under medical case.
*Updates the annual medical check-up of the employees.
REFERENCES:
MR. RAYMUNDO P. MARTINEZ, RMT
CSR-BS, Blood Services
Philippine Red Cross- Capiz Chapter
Macopa St. Tiza, Roxas City
Tel. No. (036-****-***/5220-598
MR.GUILLERMO C. PALEC, RN, MN
Clinical Instructor, College of Nursing
College of St. John Roxas- De La Salle Supervised
Mobile No: 092********
MR. KETCH A. ARMIZA, RN
Detailed Staff Nurse
Philippine Red Cross- Capiz Chapter
Mobile No: 090********
Jane C. Diaz
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