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Manager Customer Service

Location:
Healdsburg, CA, 95448
Salary:
55,000
Posted:
February 08, 2016

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Resume:

EDUCATION

University of California Santa Cruz, CA

B.A. Environmental Studies, Earth Science minor 2007

UC Berkeley Extension/PMI Institute

Certified Project Management Professional, PMP 2014

CAD Masters, Walnut Creek, AutoCAD 2D 2015

SUMMARY

Industrial process improvement, project management, and laboratory experience with spectroscopy, gas analyzers, titrations, and water quality tools

SOP development, process instrumentation installation and maintenance

PMP Project Management Professional 2014

AutoCAD 2D, Microsoft Project, PI Historian software

40 Hour HAZWOPER Jan 2012-2014

Safety Committee Chair 2010-2013

November 2015 – Present (Seasonal) ADH Environmental, Soquel, CA

Field Scientist

Set-up of flow meters, sample pumps and analytical equipment for storm water sampling in remote and industrial areas

September 2008 – October 2015 CALERA CORPORATION, Moss Landing, CA

Operations Supervisor, CO2 to Products 2010-2015

Calera’s process for CO2 reduction involves the aqueous capture of CO2 gas and converting the CO2 into a novel calcium carbonate cement that can be used in a variety of building products.

Improvement and expansion of chemical batch process to achieve a fully continuous and semi-automated research plant in coordination with engineering and science groups

Water analysis tools and techniques, process chemistry, and lab instrumentation such as titrations, spectroscopy, particle size, and x-ray diffraction

Developed flexible and successful operators and test engineers on complex 24 hour experiments

Contacted and negotiated pricing with raw material suppliers and rental unit operations

Author of company process instructions used for production, patents, and process expansion

Forklift and aerial lift operation

Construction management and commissioned pilot plant projects including $4MM Wehrhahn designed Hatschek fiber cement wall board plant

June 2007- July 2008 PACIFIC BIOFUEL, INC Santa Cruz, CA

Biodiesel Fleet Manager

Manager of biodiesel fuel procurement, storage, and distribution to customers throughout Central Coast, CA.

Developed safe handling and storage systems for local retail station and offsite storage

Grew local customer base and commercial users group to over 1000 biodiesel users.

Scheduled and dispatched drivers, scheduled maintenance, customer service, and pricing

CHP, DMV, California Air Resources Board compliance for trucks and fuel storage.



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