Services Service

Melanie Allen Home: 530-***-****

**** *** ****** *********@*****.***

Woodland CA.95695

Professional Profile

Talented Program Coordinator with demonstrated track record of success increasing revenue, reducing costs and improving program effectiveness across multiple metrics. I have seven years’ experience managing all services and events of The Salvation Army’s Woodland California Service Center.

Qualifications

* Experienced Leader * Proficient in many software programs

* Strategic Planner * Accepts criticism well

* Scheduling Proficiency * Self-Directed Nature

* Report Stats

* Analytical Problem Solving

Experience

Service Center Coordinator 07/2009- Current

The Salvation Army

Referred clients to partner agencies for additional services.

Met with clients one on one to determine necessary services and make appropriate treatment recommendations.

Determined client eligibility for benefit programs and services.

Community liaison with a myriad of organizations providing food, shelter, utilities, and transportation to clients.

Collaborate with other community agencies and resources to ensure knowledge of their programs and due diligence in avoiding duplication of services

Supervised over 250 annual holiday Volunteers

Develop, coordinate, and participate in seasonal distributions including, but not limited to, Back to School, Camp Del Oro Summer Camp and Christmas.

Organize and maintain an ongoing food pantry within policy and budget constraints.

Recruit volunteers to assist with the daily office functions and special events as needed.

Assist in creating, building, and growing Advisory Councils in these areas as well as area coordination when necessary.

Kept up to date, thorough and accurate case files.

Education

Woodland Community College

Enrolled in evening classes to earn a B.A. in Human Services

Affiliations

Kiwanis Club of Woodland- Youth Services

References

Kathryn Blickle 530-***-**** email:********@*****.***

Andrea Pierce-Moratti 530-***-**** email:*********@*****.***

Mark Aulman 530-***-**** email:********@*********.***

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