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Dental Assistant Customer Service

Location:
California
Posted:
February 05, 2016

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Resume:

Erica Peral

**** **** **

Ceres, CA, *****

(***) 450-9242Cell

actew5@r.postjobfree.com

Objective: A billing or clerical position, utilizing my 15 years of experience and with a long-term position and an opportunity for advancement.

Skills:

Bi-lingual: Spanish/English

Schedule Coordinator

Heavy phone skills, Customer Service, Filing, Data Entry, Medical Records, Clerical, Accounts Receivable, Follow-up on unpaid claims, Medical, Medicare, PPO, HMO, Collections

RDA License for 3 years

CPR Certified

Dentrix, Eagle Soft, Soft Dent, Digital X-rays, Word Excel, Microsoft

Experience:

Assisted dentist during the examination and treatment of patients.

Sterilized using autoclave/statim and disinfected instruments.

Set up instrument trays, prepared mixing materials, ortho banding/debanding, bonding damon/ormesh brackets, placing separators, molar bands, power o's, power chains.

Exposed dental diagnostic x-rays, digital, pano.

Coronal polished teeth and fabricated temporary crowns.

Applied protective coating of fluoride to teeth.

Trained, Supervised and managed dental office.

Supervised 5 employees, scheduled work hours, resolved conflicts, determined salaries.

Assisted dentist in the management of medical and dental emergencies.

Served at a dental screening for kids at GVHC

Scheduled appointments & confirm, billing, insurance claims, filing, clerical and received & post payments for dental services.

Completed insurance forms and maintained clerical records.

Smilecare Dental

Orthodontic Registered Dental Assistant

* Accounts Receivable, Filing, Follow-up on unpaid claims, Verification of Insurances: Medical, Medicare, PPO, HMO, Care Credit, Collections, Data Entry, Medical Records

Assist dentist in banding, taking records, and completing cases

Travelled to multiple offices in the Central Valley and Bay Area

Tutored new assistants in performing tasks efficiently

April 2010 to present

Rehab Focus Home Health/Mainstay Solution Temp Agency

Stockton, CA

*Data Entry\Medical Records 12/2009 to 03/2010

First Step Dental Modesto, CA

*RDA(pedo) 03/2007 to 12/2009

West Valley Dental Tracy, CA

*Assistant Office Manager\Dental Assistant

08/2005 to 12/2006

Newport Orthodontics Oakland, CA

*Dental Assistant\Front Office

01/2001 to 07/2005

Lodi Dental

Lodi, CA

*OfficeManager\DentalAssistant 07/1999 to 12/2000

Education: Galen College of Medical & Dental Assistant Modesto, CA Dental Assistant Diploma August 2000



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