Customer Service Data Entry
Resume:
Profile
Supervisor-level administrative operator, presiding over multiple tasks.
Experience
Records Management, BNY Mellon; New York, NY 2007-2015
Senior associate, assistant to department supervisor and manager: enforced BNY Mellon’s records management policies. Participated in and oversaw the day-to-day duties and challenges of the position including: processing internal clients’ requests for shipment of storage boxes, coordinating shipment of boxes between the company and the external storage vendor companies, daily communication with vendors, data entry, checking coworker’s data entry, compiling the department’s invoices and checking the supervisor’s monthly invoice report, compiling the data for internal clients’ records retrievals and creating a weekly report, maintaining workarounds for the systemic flaws in the OPUS records management program, training coworkers.
Demand Deposit Accounts, BNY Mellon; New York, NY 2006-2007
Tallied and proofed incoming check bundles, operated check-encoding machines after manual tally. Sent the sorted bundles to appropriate processing destinations.
Presser, Neighborhoodies; Brooklyn, NY 2005
Operated steam-press to affix custom-ordered designs on garments. Required speed, precision and confidence to assure that a significant quantity and quality of custom-ordered garments were produced daily.
Teller, Emigrant Savings Bank; Bronxville, NY 2005
Processed deposits, withdrawals, transfers and money orders. Kept cash drawer in-proof, assisted with restocking ATM, provided swift and orderly customer service.
Education
Rochester Institute of Technology, Rochester, NY BFA, Illustration, 2003
Skills
Microsoft Access, Microsoft Excel, OPUS, data entry, checking data entry, inventory-matching, creating summary reports, concise written communication, clear telephonic communication, data-management, imaging and scanning, receiving and shipping boxes, training employees, managing and checking departmental invoices.
Darryl Ayo Brathwaite
*********@*****.***
119 Rogers Ave; 1L
Brooklyn, New York
11216
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