Customer Service Sales

Summary

Highlights

Experience

Willie Weatherspoon

*** * ******* **** **, Mesa AZ 85210

Home: 773-***-****

***************@*****.***

Call Center Representative versed in customer support in high call volume environments. Basic computer skills and telephone etiquette. Resourceful employee who consistently meets and exceeds productivity goals.

Warehouses worker with a strong background in assembly & manufacturing. Quickly masters new processes, technologies and machinery.

Background in shipping and receiving

Multi-tasker

Basic math skills

Packing and scanning orders

Lifts up to 75lbs

Strong communication skills

Customer-service focused

Drilling

Inventory tracking

Service solutions expert

Strong problem solving ability

Negotiation competency

Troubleshooting skills

Active listening skills

Energetic work attitude

Adaptive team player

Opening/closing procedures

Computer-savvy

MS Office Suite knowledge

West Business Solutions January 2014 to April 2014 Sales

Gilbert, AZ

Up-selling DirecTV Customers with premium services. Affinitas February 2013 to December 2013

Customer Service Repersentive

Gilbert, AZ

Computed accurate sales prices for purchase transactions. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Regularly sought opportunities to up sell and add on additional merchandise. Developed hundreds of new customer prospects or referrals. Regularly sought opportunities to up sell and add on additional merchandise. Express Employment Professionals July 2007 to December 2012 Warehouse

Mesa, AZ

Cleared damaged items and loaded freight. Loaded flat bed by forklift hand truck pallet jacks. Packed containers and re-packed damaged containers. Assembled product containers and crates. Banded, wrapped, packaged and cleaned equipment. Verified and recorded the count and condition of cargo received. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Transported goods from racks, shelves and vehicles. Rotated stock by code and receiving date. Received incoming shipments and reviewed contents against purchase order for accuracy. Conducted monthly, quarterly and yearly inventories of warehouse stock. Unloaded, picked, staged and loaded products for shipping.

Education

Westside Holistic Alternative 2005

GED: General Studies

Chicago, IL, USA

Contact this candidate