Data Entry Customer Service
Resume:
Pavian M Jackson
Houston TX *****
***********@****.***
SUMMARY
Excellent organizational and prioritizing skills, detailed -oriented. Team player, and a leader along with ability to work with very little supervision. Self-motivated and organized problem solver who achieves timely completion of assignments. Experienced Accounting Specialist in accounts payable, expense reports, purchase orders, check reconciliation, check runs, cash-flow and month end closure. Perfectionist in duties assigned, resulting in a reduction of errors while being proficient in accomplishing tasks.
EXPERIENCE
June 2011-Present Data Entry/CSR (Part Time) American Red Cross
Resolve issues, processing payments, Helping customers in disaster type situations
Register customers & Instructors for classes in Oracle Set up new accounts Vender maintenance
January 2008 – Feb 2011 Valero Refinery –Data Entry/CSR/Dispatching
The Accounting Department Moved to San Antonio. I am here working on the Problems that they have with the Venders and the Past Due Accounts Due to the Move. I am doing Data Entry & Answering the Phones with Venders Questions. And I am the Acting Secretary to the Business Service Manager. I order Office Supplies; Set up Offices, Dispatch from the Warehouse,Check & Distribute the Mail. All Invoices are Interoffice mailed to Corporate in San Antonio.
July 2001-January 2008 Exxon Mobil
This is a position in Purchase to Pay Payables. Processing Invoices in SAP for Payment. Data Entry in the SAP System and Customer Service Answering the Phones and Answering Vender Questions
June 1999- May 2001 Reliant Energy HL&P
Data Entry /CSR /Team Lead - This is a Contract position in Shared Services. Providing customers with information within the Company guidelines. Responsible for processing invoices from field locations (approximately 290) per our Service Level Agreement. Process involves coding, vendor numbers & processing invoices for payment within the Service Level Agreement. Procedure consists of processing invoices through Filenet Image and posting through SAP/R3. Answering the phones Filing Invoices, Recurring, ACH Payments, ERS and EDI Payments. Journal Entries, Financial Reporting, Accruals, Manual Checks, Reversals, Reissues of Checks, Stop Pays, Refund Checks, etc.
July 1997- March 1999 Texaco/Shell Company
Data Entry/CSR - These were temporary assignments. Responsible for retrieving, coding, sorting and processing payments for all Utility Bills. Answering Phones, Filing Invoices, Answering Vender Questions Working the Vender Problem Line 1/2 a Day. Processing invoices, Expense Reports, Stops Pays, etc. Providing customers with information within Company guidelines.
July.1994-Sept 1999 Olsten Staffing.
Various Temp Assignments. CSR for AAA, Answering the phones and Dispatching Wreckers to Various Locations.
EDUCATION
1986 Houston Community College - Classes Taken- Houston, TX.
1985 High School Diploma - Jack Yates Senior High School - Houston, TX
COMPUTER SKILLS
Computer knowledgeable of MS Office and Lotus Notes in addition to SAP/R3, SAP/R4 and File-Net Network Image System accounting software. MAS 90.
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