Customer Service Sales
Resume:
Kendall S. Bates
***********@*****.*** ***** Remington Run Ln. 281-***-****
Objectives
To obtain an entry-level position and gain valuable transferable skills while attending University of Houston
Experience
Cashier / Stocker (May 2015 –Present)
Food Town ; 2770 N. Sam Houston Pkwy, Houston Tx. 77038
To ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
Accepted payment from customers, and make change as necessary.
Stocked shelves and supplies and organized displays.
Computed sales prices, total purchases and received and processed cash or credit payment.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Customer Service Representative (March 2014 –May 2015)
Ceva Logistics ;15414 International Plaza Dr., Houston Tx. 77032
Receive orders via phone, e-mail, and fax, and enter orders into the system.
Place purchase orders and confirm sale/buy prices.
Coordinate shipments with carries. Arrange equipment, loading/unloading scheduling and requirements.
Communicate with customer on shipping schedule, pricing, product availability, product/shipping documentation, sample request and loading requirements, and order confirmation.
Track and trace railcar movements to ensure availability, estimate loading dates and transit times, schedule future orders.
Maintain and update system database regarding customers, products, suppliers, pricing.
Cashier / Stocker (February 2012 –March 2014)
Food Town ; 2770 N. Sam Houston Pkwy, Houston Tx. 77038
To ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
Accepted payment from customers, and make change as necessary.
Stocked shelves and supplies and organized displays.
Computed sales prices, total purchases and received and processed cash or credit payment.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Qualifications
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Detail Oriented & Able to Multi-task.
Excellent Communication Skills - Ability to communicate effectively with others orally and in writing.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Ability to work independently with minimal supervision.
Education
Lone Star Community College – Tomball, Tx (2011 - 2014)
Major: Business Administration
GPA: 2.7
References
Provided Upon Request
Contact this candidate