Customer Service Sales

Napolicia Smith

Memphis, TN

****************@*****.*** - 504-***-****

My relevant work experiences are based off what I know, what I was exposed to, and what I was taught. I am interested in work that will occupy me the entire time. I am also interested in learning new techniques in any different work environment. I seek different work to build my credentials and work ethics. Authorized to work in the US for any employer

WORK EXPERIENCE

PNA

McKesson Pharmaceutical Distribution - Olive Branch, MS - October 2015 to January 2016 Responsibilities

Be sure ALL boxes on the line are faced the same direction. Cover all labels on boxes.

Pack boxes for shipping.

Pick a quantity of boxes to place on the line for labeling and shipping. Scan boxes for each wave.

Double check medicine in boxes.

Input information about product into SCIMEN software. Count products in boxes and bottles.

Put away product in locations.

Move palettes around by hand or palet jack.

Operation usage of tuggler.

Accomplishments

I learned various things that stuck to my knowledge for better opportunities throughout the warehouse. Skills Used

Exercises, math, location, operation usage.

Cashier/CSR Lead

Winn-Dixie - Westwego, LA - February 2015 to June 2015 Responsibilities

Help customers make their final purchases.

Assist customer's with any merchandise issues they may have. Assist them with heavy merchandise.

Assist customers with Western Union transactions.

Make money transactions.

Issue money orders.

Issue lottery's.

Issue alcohol /tobacco products.

Close out paperwork at the end of the shift.

Do pick-ups from each register when needed.

Handle any major issues with customers.

Maintain supervision a shift of 4 or more.

Answer store calls.

Print reports at the end of each shift.

Check cashing.

Accomplishments

to expand my work ethics,experience, and customer service skills. I have accomplished the expansion of my work experience. I was promoted twice the first three months of employment with this company.

Skills Used

customer service

Alcohol/tobacco licensee.

Cashier\Floor sales

Gymboree - New Orleans, LA - December 2014 to February 2015 Responsibilities

Assist customers with final purchases.

Assist customers with clothing items for babies and toddlers. Censor all clothing in store, hang clothing, and fold clothing for store tables. Greet customers entering and exiting the store.

Maintain cleaningness of the store for better appearence. Accomplishments

To maintain a good impression and vibe throughout the facility. Skills Used

The routines and experience that I have for my position. Housekeeper/Guest Request

Hyatt - New Orleans, LA - January 2014 to July 2014 Responsibilities

Stock housekeeping cart with all supplies needed for guests.

Clean rooms. (Occupied/Vacant)

Bring all requests to guest if needed.

Maintain the BEST attitude.

Accomplishments

A good relationship to the guests from all over the world. (Speaking, smiling, & communicating). Lifeguard

BayouSegnette State Park(BSSP) - Westwego, LA - June 2013 to September 2013 Job Duties and responsibilities

• CPR/AED certified

• Tread water

• Save patrons that weren't strong swimmers.

• Watch for lightning, thunder, or any type of bad weather

• Supervise children around kiddie area

• Remain at our posts while the wave system was running.

• Keep Lifeguard room clean.

• Clean park at end of shift.

Cashier

CVS/Pharmacy - Kenner, LA - May 2012 to November 2012 Job duties and responsibilities

• Keep all shelves on each aisle neat and stocked.

• Provide customers with assistance for products.

• Handle photo lab for all developments.

• Keep area neat.

• Greet customers in a manageable way.

• Handling money, returns, coupons, rain-checks, and etc Cashier

Dollar Tree Store - Boutte, LA - August 2009 to April 2010 Job duties and responsibilities

• Handle customers' payments

• Collected payments for goods and services, made changes, and hand out receipts.

• Issue cash refunds and credit slips to customers or cash checks for customers and employees.taken in with the total sales recorded.

• Paying for company supplies

• Balance the amount of money that been

• Worked flexible hours

• Removed security devices from clothing.

• Tell customers whether purchases can be returned and, if so, under what conditions. Assistant Helper

Raleigh Bartlett Meadow Elementary - Bartlett, TN - August 2007 to May 2009 Job duties and responsibilities

• Provided instructional and clerical support for classroom teachers (1-4)

• Allowing teachers more time for lesson planning and teaching

• They support and assist children in learning class material using the teacher's lesson plans

• Provided students with individualized attention.

• Supervised students in the cafeteria, schoolyard, and hallways, or on field trips

• Record grades, set up equipment, and help prepare materials for instruction.

• Work with students individually or in small groups

• Graded tests and papers, check homework, keep health and attendance records

• Stocked supplies, operate audiovisual equipment, and keep classroom equipment in order. EDUCATION

Business Management/Medical Billing and Coding

Everest University

SKILLS

Inventory. Retail. Customer service. Stocking. Packaging. Receiving. Lead. Planograms. CPR/AED. Data entry. Microsoft Word, spreadsheet, and power point. ADDITIONAL INFORMATION

ACQUIRED SKILLS

Excellent communication and written skills, a broad knowledge of inventory control, proven leadership skills, knowledgeable of general office procedures, computer literate (Microsoft Word). Diverse experiences have allowed an opportunity to understand the bigger picture and impact to the organization's goals and bottom line.

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