Customer Service Marketing
Resume:
Trecia Wright
Comstock Park, MI 49321
************@*****.***
To Whom it May Concern,
As an experienced marketing professional, office administrator, and event coordinator I am able to manage all job functions within the office environment. At times I have been the lead marketing and public relations consultant while also providing administrative assistance to executive levels of management. I am very accustomed to wearing many hats and prioritizing various responsibilities. My experience spans from the technology industry to owning and managing a high end residential cleaning business.
While with the Stable Group, Inc. I provided new customers with hand held device software training. I also served as the company's customer support specialist. This included tracking customer invoices, updating the client management database, and overseeing new customer billing set up. Additional responsibilities included coordinating numerous projects simultaneously, recruiting vendors, and event planning. At Mutual Information Exchange I was the key public relations support person. I coordinated all sales and marketing events, materials, press releases, and client databases. My career initially began with The Iserv Company. There I served as the Special Events Coordinator. It was my responsibility to position the company as the leading corporate advocate for local non-profit organizations. I accomplished this goal by leveraging technology supply with quickly increasing technology demands for local businesses. By doing this we were able to increase visibility and charitable donations for the non- profit sector.
My ability to develop positive relationships with customers, wholesalers, and vendors is due to building an environment of integrity and respect. Upon your review of my resume I am able to meet at your earliest convenience to discuss the opportunity in more detail. Please contact me via email at ************@*****.***.
Sincerely,
Trecia Wright
Trecia Wright
4747 West River Dr.
Comstock Park, MI 49321
************@*****.***
Career Goal
My career objective is to work with a growing well-established company that can both utilize my current skills and challenge me to grow in knowledge and experience.
Career Experience
2015-2016 The Standards Stores
Partner Services Coordinator/Database Administration
Optimize search-able components of the database to increase referral leads for partners
Update and maintain partner training course lists
Create and build out resource pages for websites
Create monthly newsletters and maintain e-mailing list
Continually provide website administration support
Manage re-seller product listings and updates as needed
Quarterly invoicing of affiliate partners
2012-Present OCD Cleanings
Owner/Marketing/Customer Service/ Cleaning
Managed marketing efforts (Website, Craigslist, Social Media, Monthly Newsletters)
Initiated customer service procedures
Provided on site consultation and job quotes
Maintained scheduling and follow up
2007- 2012 Freelance
Projects regarding Internet Marketing initiatives
Lead generation
Online content management
Internet marketing
Technical and Creative writing
2006-2007 The Stable Group, Inc.
Customer Service and Office Administration
Vendor negotiation
Customer invoicing and record management
New customer software training
Wholesaler management
Event and trade show coordination
1999 – 2001 Mutual Information Exchange, Inc.
Marketing and Public Relations Consultant
Implemented business to business marketing strategies
Created public relations database
Managed press releases, national events, website content
Managed design and distribution methodology of marketing materials
1998-1999 The Iserv Company
Marketing and Special Events Coordinator
Secured media sponsorship's for local non-profits
Produced community service programs
Coordinated public relations events
Hosted in house training seminars
Negotiated B2B sales
Organized corporate conference meetings
References
Don Jansma
NewsPortals.com, President
Amber Bessey
The Stable Group, Inc., Office Administrator
Jeff Honeyager
The Iserv Company, Founder/President
Mutual Information Exchange, CEO
Pay History
The Iserv Company
Starting Wage $12 ph
Ending Wage $15 ph
Mutual Information Exchange
Starting Wage $15 ph
Ending Wage $15 ph
The Stable Group
Starting Wage $10 ph
Ending Wage $10 ph
Freelance Marketing and Communications
Starting Wage $10 ph
Ending Wage $10 or Bid
OCD Cleanings
Starting Wage $10 ph
Ending Wage $20 ph
Standards-Stores
Starting Wage $15 ph
Ending Wage $15 ph
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